Posts Tagged ‘social networking’

Text messages, emails and love, oh my

Valentine's Day 2012Confession: I love my phone. I take it everywhere. I feel anxious when it’s not around. I even sleep with it nearby. If you’re like me, you too have probably fallen in love with your smartphone over the past couple years. This love of technology got us thinking.  Does our passion for gadgets and social media hurt human interaction or improve it? With Valentine’s Day around the corner, we decided to find out just how much technology affects relationships.

Technology keeping it exciting

According to a recent survey, 25% of Canadian technology users say the use of technology to stay connected with their significant other keeps their relationship exciting! And, it’s not just women who feel this way. Of that 25%, it was evenly split among men and women. Of those surveyed that think technology helps spice up the relationship, people from Quebec were the highest with 31% agreeing with this statement.

Time well wasted

How much time do you spend talking to your significant other each day? According to our research of Canadian technology users, the average young adult (18-24) spends 2.5 hours using technology to communicate to their boyfriend or girlfriend each day!

Dating and dumping

We all know technology can be used to connect people, but what about when it comes time to break it off? Overall, the phone remains the most popular method to hook up or break up. 48% of those surveyed have been asked out over the phone and 18% admitted to being dumped.

While 31% of 18-24 year olds surveyed said they have been asked out via a social networking site like Facebook, the favourite Gen Y approach is definitely the phone. More than half (60%) of 25-34 year olds surveyed have been asked out over the phone.

And what about text message? Can you really communicate your feelings in just a few characters? Apparently, you can. 27% of 18-24 year olds think it is totally fine to ask someone out on a first date through a text message. In fact, 40% say they’ve actually been asked out in a text message before. Only 12% have been dumped.

Of all Canadian technology users surveyed, the ladies are more open to being asked out via text than men. 14% of women versus 9% of men feel texting is a perfectly fine way to ask someone out on a first date. So guys, if you’re on the fence about sending that text to that special someone, I say go for it! It just might work out for you.

What do you think? Is technology hurting or helping romantic encounters?

Hungry for more stats? Check out the Rogers Innovation Report where we looked at technology predictions for 2012.

Miranda is a regular contributor to RedBoard

Information about our research: From January 13th to January 23rd 2012, an online survey was conducted among 1,403 randomly selected adult Canadians that own a smartphone or tablet and use texting, social networking, video calling, email, instant messaging, or BBM. All were Angus Reid Forum panelists. The margin of error—which measures sampling variability—is +/- 2.6%, 19 times out of 20. The results have been statistically weighted according to region and gender. Discrepancies in or between totals are due to rounding.

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Face lift: Rogers revamps Facebook page

Facebook Rogers

We think you’re going to like this.

We’re excited to tell you that we’ve re-launched our presence on Facebook, completely overhauling our page’s look and feel – including a new approach that doesn’t just talk about our products and services, but also the stuff they help you enjoy:  entertainment, technology and music.

The page can be found at facebook.com/Rogers

We know many of you are active in social media and you’ve told us you want to engage with us in places where you already participate. Now, you can add Facebook to the list of ways you can talk to us, to both learn about us as well as provide feedback on what you’d like to see as a Rogers customer.

Here are some of the highlights of the new page:

  • There are tabs across the top that put an emphasis on technology, entertainment and music.
  • The Loop is the page’s hub – highlighting the newest content available on the various tabs.
  • Facebook-exclusive contests for concert tickets, gadgets and more via the Promotions tab.
  • The Inside Rogers tab details ways you can engage with us and learn more about Rogers, including our most-recent RedBoard posts, YouTube videos and @RogersBuzz tweets.
  • Adam, the page’s host, has regular webisodes on The Loop and various tabs to help navigate the page, discussing his perspective on pop-culture, technology and more.

Join us by clicking “Like”

Getting full access to the tabs’ content is as easy as clicking the Like button at the top of the page. By doing so, you’ll also receive status updates from us highlighting the newest content and contests.

Have you “Liked” the page yet? What are your thoughts on our re-launched Facebook presence?

Richard Bloom is a regular contributor to RedBoard.

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Rogers launches improved unlimited family and student plans

Rogers Unlimited Family PlanWith back to school season around the corner, you may be thinking about buying a new cell phone for a member of your family. Or, perhaps you want to give a special going-away present to the student in your life as they head off to college or university.

We’re now making it easier than ever to stay connected and get great value through a variety of unlimited and shared features, such as unlimited messaging, unlimited talk evenings and weekends, unlimited social networking, and more.

We are family…

Rogers is offering new Unlimited Family Plans that offer more options to share voice and data – and may help quell fears that your teenager’s insatiable texting habit or your spouse’s long phone conversations will take a huge bite out of your plan.

While Rogers has had Family Plans for some time, what’s new is that you can add a line to a Family Plan for just $15 a month (voice only) or $25 a month (voice and data) plus Government Regulatory Recovery Fee and share all the unlimited features of your plan, such as unlimited national calling between family members and unlimited evenings and weekends (starting at 9 pm).

And, if you sign up for a voice-and-data plan on select devices, you also get unlimited social networking to a selection of popular social media sites.

If you already have a device, you can add the plan but don’t worry if you don’t have a device just yet. With any new line added, you’ll also be able to get a $0 device or smartphone from an expanded list of our coolest devices like the Sony Ericsson Xperia X10 mini , Acer Liquid E or the BlackBerry Curve 8520.

For more information on Unlimited Family Plans including a full list of plans and unlimited options, click here.

New teachers, new friends, new shoes…new cell phone plan

Rogers Unlimited Student PlanAlso available is our Unlimited Student Plan that offers a long list of unlimited features that matter most to students including unlimited evenings and weekends, unlimited messaging and unlimited social networking to popular sites.

On top of great plans we’ve got a great back-to-school lineup of exclusive BlackBerry and Social View devices including the Sony Ericsson Xperia X10 and X10 Mini, Acer Liquid E and the recently announced Motorola Flipout.

Another Rogers exclusive: all BlackBerry student plans on devices that support WiFi or UMA come with unlimited WiFi calling. Calls made from a WiFi access point do not count towards your monthly bucket of minutes – perfect for students on WiFi enabled campuses. UPDATE (October 14, 2010, 11:44 AM): BlackBerry 9300 and 9700 customers: you can now upgrade to a new OS that supports WiFi calling, which can be used on the BlackBerry student plan – more details here: http://bit.ly/cgwRSV. And remember you can always go to http://www.blackberry.com/update for the latest OS updates.

For more information on Unlimited Student Plans, check out http://www.rogers.com/unlimitedstudentplan.

Are you heading back to school this year? What do you think of the new plans? What unlimited features would you use most in your family?

Update (August 11, 2010, 1:10 PM): There have been a lot of questions about our new plans, and the now-updated pages on Rogers.com will better explain how some of these new plans work.

For new family share plans, visit www.rogers.com/family and then click on “Connect Your Family” in the top right corner. From there you’ll see a step by step process that lets you build the features that fit your needs.

For new student plans, visit www.rogers.com/unlimitedstudentplan and then click on “Get Started.” You’ll get to a tool that will take you through the components of our new student plans.

The most questions have come in about our new family share plans. Here’s an example that should illustrate how it works:

Two parents each have a BlackBerry on the $100/month (plus Government Regulatory Recovery Fee) Family Share plan with the unlimited messaging feature. They have two teenagers who don’t have phones but would mostly text and use BBM, plus make the occasional call home and to friends.

They add each teenager for $25/month (plus Government Regulatory Recovery Fee) each, getting two BlackBerry 8520 smartphones for $0 on a three-year term. Now all four family members get access to unlimited messaging, unlimited family calling, and unlimited evenings and weekends. On top of that, they can all share the additional 400 daytime minutes in the plan. On the data side, they share 1 GB, which enables the family to send and receive a lot of e-mails and visit the Internet.

So – for four people using four smartphones (two of them new), that comes to $150/month, plus Government Regulatory Recovery fees. This is the lowest possible entry point for a family with all these benefits.

There are also other options. Instead of the unlimited messaging option, they could choose My5, which lets each person choose their own My5 for unlimited talk, extreme text, picture and video messaging.  They can also choose unlimited calling to anybody on the Rogers/Fido/Rogers Home phone network or choose to double their weekday minutes making the shared minutes 800.

They could move up to the next plan to add more minutes, plus an additional $15/month (plus Government Regulatory Recovery Fee) allows the family to double the data for all four people to 2 GB.

If you have further questions, we’ll try to answer as many as we can below.

Miranda MacDonald is a regular contributor to RedBoard.

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iPhone 4 launches tomorrow on Rogers

We’re excited to share some news about how our customers can upgrade to iPhone 4 which launches tomorrow. As the Canadian carrier with the most iPhone customers and experience, we’re making a commitment to allocate the majority of inventory we receive from Apple to existing customers wanting to upgrade to the iPhone 4.

And while we can’t do this every year, we’re excited to announce a special upgrade offer that gives our iPhone customers the chance to get an iPhone 4 at a discounted price until September 30, 2010.

Rogers customers have the flexibility to upgrade to any new device at any time by paying full price for the device. However, as a benefit of being a Rogers customer, we’re investing in a special iPhone 4 hardware upgrade offer to reward our customers for doing business with us, as long as they activated a Rogers iPhone on a term contract on or prior to June 7, 2010 – the day Apple announced iPhone 4 at the Worldwide Developers Conference.

Here are the general guidelines about the iPhone 4 special hardware upgrade:

Did you activate or upgrade your Rogers iPhone on a term contract between January 1, 2009 and June 7, 2010?
Then you’re eligible for at least $250 off the no-term device price. That’s an iPhone 4 16GB/32GB for $399/$499 on a new 3-year voice and data plan.

Did you activate or upgrade your Rogers iPhone on a term contract on or before December 31, 2008?
Thank you for your business. You’re eligible for at least $480 off the no-term device price. You can pick up an iPhone 4 16GB/32GB for $159/$269 on a new 3-year voice and data plan.

Did you activate or upgrade the original Rogers iPhone 3G in 2008 and then upgrade again to the Rogers iPhone 3GS between June 19 and September 15, 2009?
You’re also eligible for at least $480 off the no-term device price. You can pick up an iPhone 4 16GB/32GB for $159/$269 on a new 3-year voice and data plan.

How do I check my eligibility for this special iPhone 4 hardware upgrade program?
The easiest way for you to check your hardware upgrade eligibility is through www.rogers.com/iPhone. (UPDATE July 29, 2010, 3:13 PM: We are experiencing technical difficulties with our HUP eligibility tool and it may be giving incorrect results. We’re aware of it and are working on it. While we do, the tool may be temporarily unavailable. Thanks for your patience. UPDATE August 16, 2010 11:20 AM: The technical difficulties are resolved and the tool is working correctly.) Aside from this special iPhone 4 offer, regular hardware upgrade program policies apply. If you take advantage of this early hardware upgrade offer, your new 3-year term will begin immediately. Savings under this special upgrade program are determined based upon the length of time remaining in your existing term and the specifics of your selected plans.

Any news for new iPhone 4 customers?
New customers can purchase a 16GB iPhone 4 for $159 or a 32GB iPhone 4 for $269, each with a new three-year voice and data plan on Canada’s proven and reliable network. With Rogers, you get unlimited access to Rogers WiFi hotspots for free as well as unlimited social networking to the top seven communities in all iPhone data plans and our Handset Protection Gurantee. The Handset Protection Guarantee is subject to terms and conditions. To read the full program terms, go to http://www.rogers.com/protection.

What about Fido customers?
Fido also has a special iPhone 4 promotion for its customers. For customers who entered into a Fido agreement on or before June 7, 2010 and want to upgrade early to iPhone 4, Fido will provide a special iPhone 4 discount by way of a bill credit of between $250 and $490. In addition, customers may contribute all accumulated FidoDollars towards their upgrade. Go to www.fido.ca/iphone for full details.

How to get your iPhone 4
Worldwide demand for the iPhone has been high and quantities are limited. At launch, the iPhone 4 will only be available at Rogers stores and authorized retailers, and not by Customer Care or Rogers.com. We recommend you contact your local Rogers retailer to confirm units are in stock. Our goal is to get an iPhone 4 into the hands of every customer who wants one, so visit www.rogers.com/iphone to find updates about stock levels.

Data on data

Here’s an overview of some great new and in-market plans that will get you up and running with your iPhone 4.

Return of special smartphone $30/6 GB plan
Effective July 30, and as a limited time promotional offer for smartphone customers who activate on a three-year contract, Rogers is offering 6GB of data for $30. This data plan can be added to any in-market voice plan before September 30, 2010.

Share with your family
Now that you’ve upgraded to iPhone 4, what do you do with your 3GS? Pass it on through our Family Share Plans and share minutes, messaging and data. Starting August 4, add additional voice and data lines for just $25 per month (plus Government Regulatory Recovery Fee) on a three-year term for up to five people!

*New* smartphone and iPad sharing plans
You’ve told us you love our in-market iPad plans and the ease of activation on Rogers – but some of you have asked for device sharing and we’ve listened. Starting July 30, and for a limited time until Sept. 30, customers on a 6 GB plan will be able to share data between iPhones and iPads for an extra $20 (plus Government Regulatory Recovery Fee). For details, visit a Rogers retail location.

We’ll also try to answer as many questions as we can in the comments below. We recommend that you do not call our Customer Care representatives as they have no additional information and will not be able to process your hardware upgrade at this time.

UPDATE (July 31, 10:18 PM) Rogers is committed to getting an iPhone 4 into the hands of every customer who wants one. We regret to say that for the time being, Rogers retail outlets are sold out of the device. We expect to receive regular shipments of iPhone 4 from Apple over the coming weeks and will update this site once we have more stock.

UPDATE (August 6, 2010, 8:58 AM 2:45 PM) Rogers is receiving a new shipment of iPhone 4, which will be available in limited supply in some retail locations starting on Monday, August 9 Saturday, August 7.  In the meantime, Apple retail stores may have inventory available for both new customers and existing Rogers customers  upgrading to iPhone 4.

UPDATE (August 9, 2010, 1:05 PM) Hi everyone. We sincerely apologize for the inconvenience caused this past weekend as many of you expected iPhone 4 to be back in stock at our stores. In an effort to get devices available as soon as possible, we are expediting all shipments to stores outside our normal process. Unfortunately, there was a miscommunication on Friday and stock was not available as expected on Saturday.

We are trying to be as transparent as possible and provide you with timely information. Obviously, this isn’t a perfect process and we appreciate your patience. Stock that was en route Friday will be arriving in some stores today. Additional inventory will be arriving throughout the week. Due to high demand and limited quantities, we strongly recommend that you call ahead to ensure that iPhones are in stock.

UPDATE (August 12, 2010, 12:25 PM) We have more news for you on iPhone 4 availability. We regret to say that Rogers retail outlets have sold out of iPhone 4s. The good news is that we expect more stock to start appearing in stores later this week, most being on shelves by Saturday.

As before, inventory remains limited so we recommend you contact your local store to confirm units are available. In the meantime, Apple retail stores may have iPhone 4s in stock.

Rogers remains committed to getting an iPhone 4 into the hands of every customer who wants one. We’re reading each and every of your comments on this post and will respond with whatever information we can.

Are these updates useful to you? Please let us know in the comments below.

UPDATE (August 14, 2010, 3:00 PM) The latest round of iPhone 4 stock at Rogers stores is once again sold out. We’re receiving regular shipments from Apple, so we’ll update this post again once more stock is available. Until then, you may want to check Apple retail stores to see if iPhone 4s are in stock.

UPDATE (August 19, 2010, 11:45 AM) A limited number of iPhone 4s have started to arrive at Rogers retail locations. Considering the limited inventory, we recommend you contact your local store to confirm units are available. In addition, Apple retail locations may have stock.

UPDATE (August 21, 2010, 1:30 PM) iPhone 4 stock at Rogers stores has sold out. Regular shipments are coming in from Apple, so we’ll update this post again once more stock is available. In the meantime, you may want to check Apple retail stores to see if iPhone 4s are in stock.

UPDATE (August 25, 2010, 4:15 PM) A limited number of iPhone 4s have again started to arrive at Rogers retail locations. Considering the limited inventory, we recommend you contact your local store to confirm units are available. In addition, Apple retail locations may have stock.

UPDATE (August 29, 2010, 7:31 PM) iPhone 4 stock at Rogers stores has sold out. Regular shipments are coming in from Apple, so we’ll update this post again once more stock is available. In the meantime, you may want to check Apple retail stores to see if iPhone 4s are in stock.

UPDATE (September 1, 2010, 3:11 PM) A limited number of iPhone 4s have again started to arrive at Rogers retail locations. Considering the limited inventory, we recommend you contact your local store to confirm units are available. In addition, Apple retail locations may have stock.

UPDATE (September 3, 2010, 4:39 PM): iPhone 4 stock at Rogers stores has sold out. Regular shipments are coming in from Apple, so we’ll update this post again once more stock is available. In the meantime, you may want to check Apple retail stores to see if iPhone 4s are in stock.

UPDATE (September 10, 2010, 2:33 PM): This week, inventory of iPhone 4s was more limited than previous shipments. As a result, it sold out immediately in most cases. An Apple retail location may have stock.

UPDATE (September 16, 2010, 5:15 PM): A limited number of iPhone 4s have again started to arrive at Rogers retail locations. As in past weeks, they will likely sell out quickly. We expect to get new shipments in store each week. As shipments will be consistent on a weekly basis, we will no longer be updating this post. If you’d like to check iPhone stock near you, please contact a Rogers or Apple retail location.

UPDATE (September 29, 2010, 1:43 PM): Good news for those of you who have been unable to secure an iPhone 4: another shipment is starting to arrive in stores today.

We encourage you to head down to a Rogers retailer to pick one up over the next 24 hours or so. As always, we recommend you contact your local store first to ensure stock is available.

Our goal is to get an iPhone 4 to every customer who wants one.

UPDATE (September 30, 2010, 2:35 PM): An update on Rogers/Fido iPhone 4 promotions.

When Rogers/Fido launched the iPhone 4 on July 30, we announced special offers for our new and existing customers. Since then, we have activated a significant number of devices with 80 per cent having gone to our existing customers. These special offers were scheduled to expire on Sept. 30, but we have some good news to share.

First, we are extending the 6GB/$30 promotion until Oct. 5. Second, we are extending one component of our early Hardware Upgrade offer through the end of the year. Any customer who activated or upgraded an earlier version of the iPhone with Rogers/Fido on a term contract on or before December 31, 2008 will continue to be eligible for at least $480 off the no-term device price when they upgrade to an iPhone 4. They can pick up an iPhone 4 16GB/32GB for $159/$269 on a new 3-year voice and data plan.

While other components of our special iPhone 4 early HUP offer expire today, Rogers and Fido customers can continue to take advantage of our standard hardware upgrade savings. Fido customers can also add their Fido dollars to their Hardware Upgrade for additional savings.

Keith McArthur is Senior Director of Social Media at Rogers.

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