"Notify everymonth my balance"
"So sorry for the experience, Franceso! You may want to reach out to our team on Twitter @RogersHelps or Facebook.com/Rogers in the future - no waiting on hold or transfers!"
"Hi Ron, the name of the copyrighted material should be located within the e-mail that was sent to you. If you're unable to find it, please reach out to our support team on Twitter"