Posts Tagged ‘roaming’

Weekend Reading: Vine + Tumblr, roaming wisely and mobile networking

Zemanta Related Posts ThumbnailIt’s Friday, which means time for your Weekend Reading. This week we’re sharing Tumblr news, getting tips for travel, and exploring a new way to network. Enjoy!

6 seconds on Tumblr 

This just in –  you can now embed Vine videos into your Tumblr blog. As reported by Mashable the integration was announced on Thursday and is exciting news for the Tumblr community.

While I’ve never tried to upload a Vine to Tumblr, I’ve heard through blogger friends that the previous experience was not easy. With this new integration, however, you no longer embed a tweet, turn a GIF into a Vine or upload from another service. Instead you can simply add the URL or embed code into the video post box on your Tumblr homepage.

Where/how do you share your Vine videos?

Tech Essentials

I’m planning on doing some travelling this summer – New York, New York here I come. As I want to stay connected on mini trips to the U.S., I like to bring along my smartphone. With tips and tricks from Tech Essentials as explored this week,  I can roam wisely and stay within my data allotment.

Have you visited our Tech Essentials website? Check it out to read more on how to the get most out of your tech.

iOS users can stay ‘LinkedIn’

 LinkedIn continues to grow in popularity with professionals signing up to join LinkedIn at a rate of more than two new members per second. In fact, there are over 39 million students and recent college graduates on LinkedIn, LinkedIn’s fastest-growing demographic. To ensure its users are always connected on the go, LinkedIn stepped up its mobile game with a new app called LinkedIn Connected.

While the app is only available now to iOS, as reported by Tech Crunch, LinkedIn has said an Android version is on its way.  The new app gives you relevant updates about your contacts, notifying you about job changes, birthdays, work anniversaries and more.  Events like new jobs or mentions in the news will show up as cards that people can swipe through. Then, when you reach the end of a series of cards, the app will recommend to you further people to connect with.

I think this is a great way to stay in-the-know and connect with present, past and future co-workers. Tell us, do you use social media to network?

 

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Tech Essentials helps you get the most out of your summer vacation

Summer is in full gear and a vacation is upon us! Even though I tell myself I’m going to unplug when I’m away, I know I’ll still be on my phone for the things that are really important to me like sharing photos, and chatting through Facebook or navigating my way through New England on a little trip to the U.S.

To ensure I’m using my phone smartly when I travel to the States, I always take 5 minutes before crossing the border to visit our Tech Essentials site for great info on how to roam wisely. The site not only gives me info on the basics like different roaming packages, it also walks me through steps to disable apps I don’t need running all the time. There’s even a short how-to video that I watched as I waited for a flight to Chicago last summer. The video showed me how to make small smartphone setting changes that helped me stay well within my data allotment, even though my phone was my tour guide for the weekend.

 

What I’m loving about the Tech Essentials site this year is that it’s even simpler to find the info I need. With a fresh new look and updated content throughout, it’s easier to use than ever. For example, the data calculator lets me estimate my usage by day, week or month, helping me decide how much data I need for my road trips. The site also clearly explains streaming vs. downloading for all my entertainment on the go.

In addition to roaming insights, the site has further info to help me get the most out of my technology and communications services. For example, it provides best practices for staying safe online, tips to avoid overage fees, tech insights for parents, and more. I’ve got it bookmarked so I can visit periodically throughout the year.

But for now, it’s all about vacation. Tell us, are you roaming in the U.S. this summer?

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Stay connected on every adventure

RoamingDoes the thought of travelling without your smartphone induce FOMO (fear of missing out)? If you’re a Rogers customer, don’t fret! We totally understand the importance of staying connected as you travel and our new international travel packs and daily data-only rate let you keep using your smartphone overseas.

Check it out:

Globe-trotting packs

These packs, a triple-threat connected experience including voice, data and text, are ideal if you’re travelling for three days or longer. All packs can be purchased by texting “TRAVEL” to 7626 (free in Canada and abroad) or clicking a link in the SMS Rogers will send you once you’ve arrived at your destination.

For example, say you’re on your way to Venice to float down the Grand Canal; you can now buy a pack for $60, which includes 40 minutes of talk, 150 texts and 40 MB of data for the month.

Daily data for $9.99

You may already enjoy our $7.99 pay per data-only rate when travelling to the U.S. Now we’ve rolled out a $9.99 data-only rate to help keep you connected as you traipse to international destinations. The amount of data you receive will vary by region and travel zone.

If you’re travelling to England, for example, $9.99/day will give you access to 20 MBs of data. That means you could easily send about 400 emails, visit 80 websites or access 20 maps. If more than 20 MB are used before the 24 hour period is up, another 20 MB will be automatically added to your account at the $9.99 pay per use rate.

For most customers, Rogers will automatically apply the data-only rate to your account upon the first MB of data used while travelling if you don’t buy a travel pack in advance. This will help if you’ve forgotten to plan ahead! Customers in Newfoundland and Quebec will need to opt-in one time only.

Track your data

Rogers will provide you with free text alerts when using both travel packs and the $9.99 data-only rate, letting you know when you’re nearing the end of your available data. Or you can text “USAGE” to 3330 for free to see how many daily data rates have been used or if you’ve been charged overage costs on your travel pack.

While you’re travelling, buying a local pre-paid SIM is an option, but we think travel packs are more convenient.

For more information about our new ways to stay connected as you travel internationally check out rogers.com/roaming.

Tell us, where will you be travelling this spring?

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Weekend Reading: Facebook’s birthday, Canadian cheer and app stats

Weekend readingThis week, we celebrate Facebook entering its tween years, get a little patriotic and check out the latest predictions for app downloads. Read all about it in the latest edition of the weekend reading.

Facebook turns 10

A decade ago on February 4, Facebook was born. In a familiar story, immortalized in The Social Network, the site soon spread from a few university students to everyone, including your youngest sibling and your grandma. From introducing the ideas of “friending” and “defriending” to guaranteeing annual birthday wishes from loose acquaintances, Facebook has certainly made a mark in its 10 years. In fact, Mashable has curated a list of 8 ways it changed the world. Meanwhile the Guardian dives into the network’s numbers and Time shared a timeline of 10 “monumentally important twists” in the site’s history. Facebook marked the occasion by launching “A Look Back,” which is a short video highlighting your years on Facebook. You can get your own at facebook.com/lookback. I joined Facebook in 2006, and the first photos I shared were from a roadtrip to my hometown!

What were your Facebook firsts?

Canadian cheer

We’ll be cheering on all the Canadian athletes competing in the Sochi 2014 Olympic Winter Games and look forward to seeing that pile of gold, silver and bronze grow! Whether you’re at home or on the go, you can watch complete CBC coverage of the Olympic Winter Games on Rogers on Demand on channel 100 or on Rogers Anyplace TV.

Go Canada!

What sports will you be following in the coming weeks?

Double the app-etite

Terrible pun aside, we know Canadians have on average 25 apps on their smartphones and tablets. In May 2013, the Google Play store reached the one million mark for apps and games currently available, while Apple marked the milestone in October 2013. With all these options available, app downloads are expected to double over the next four years, according to new research from eMarketer. Annual downloads are expected to soar from 82 billion in 2013 to more than 200 billion in 2017. As for how people find new apps to download, the research found that browsing the app store was the most popular (with 55 per cent), while one-third seek out apps that were recommended by friends and one-fifth found new apps through social media.

I rely heavily on app recommendations from my friends for my many, many downloads. Where do you discover new apps?

Hello, Russia!

Whether you’re visiting the Kremlin in Moscow, climbing Mount Elbrus or visiting everything in between, Rogers customers can now experience same fast LTE speeds they’re used to at home when they’re travelling across Russia. This new LTE roaming agreement means you can enjoy seamless streaming, fast mapping and easy sharing. Find out more at Rogers.com/roaming. Happy travels!

What Russian landmark is on your must-visit bucket list?

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13 highlights of 2013

Year endFrom major NHL and magazine announcements to speedy LTE expansion, travel and tablets,  2013 was a busy year at Rogers! I had the pleasure of joining the RedBoard team in 2013 – but I’m told I’m not allowed to call that a highlight of our year! So, in no particular order, here are 13 highlights of the year that was:

  1. Hitting high speed: We expanded our LTE network to new cities in Prince Edward Island, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Alberta and British Columbia and hit our goal of launching in 95 new markets in 2013 (you can see the full list here). Deploying more 2600 Mhz spectrum than any other provider also meant bringing our blazing fast speeds to more Rogers customers in Manitoba, Ontario, B.C. and Quebec. For us on RedBoard, it was a chance to share our favourite speedy apps, a new infographic and quiz people on the street about what, exactly, LTE means.
  2. Tablet talk: We were all about the portable devices this year. We learned a bunch of fun stats as a result – about one in 10 Canadians currently own a tablet and 33 per cent of all time spent with tablets happens outside the home. Neil Shuart shared how tablets are all about speed, Bob Stein focussed on the content and Duncan Stewart looked forward to hybrid devices. We even polled regular Canadians about how they were using their tablets – watch the video with their answers here
  3. Wanderlust: We gave into the travel bug this year, sharing blog posts from San Francisco, California, Buffalo and even Prague. We also shared all things roaming related, from debunking myths, finding out just how many of you want to keep tabs on your pets, and sharing our favourite apps and how to control your data use to explaining our new worry-free $7.99 rate.
  4. Great gigs: We also celebrated our employees this year, starting a new series featuring Cool Jobs at Rogers – from Shelagh Barrett’s work with the Rogers Youth Fund initiative and Elana Schachter’s role in the digital magazine space to Hitesh Lad’s contributions in customer service. LinkedIn also recognized Rogers employees as among the top five in the world for volunteering – measured by those who added “Volunteer and Causes” information to their profiles on the professional social networking site.
  5. Office perks: Rogers was also named one of Canada’s top 100 employers for 2014. The Mediacorp list recognized Rogers for great office amenities, the employee bonus program and parental top-up payments, among other things.
  6. Get inside Rogers retail locations: Google Street View has mapped New York’s Metropolitan Museum of Art, the White House, France’s Musee D’Orsay, and even Parliament Hill. And, in 2013, we were able to add Rogers retail locations across the country to that list. To check it out, browse on over to your store’s Google + page (click the “See Inside” option) or visit the website for your local Rogers retail location on your computer or mobile device to load the virtual tour.
  7. Tackling TV: Would you skimp on sleep to catch just one more episode? If the answer is yes, your TV viewing habits are in line with 80 per cent of Canadians, according to our Rogers Innovation Report. We learned the longest viewing sessions average more than five hours on a weekday and almost seven hours on a weekend, and we took the opportunity to create a nifty interactive infographic to help you decode your TV persona, from “Marathon TV Viewer” to “Multiscreen Tasker.”
  8. Connected in the community: In June, Rogers announced a new initiative to help provide broadband Internet for youth and low-income Canadian families. Connected for Success, which launched with Toronto Community Housing, offers broadband internet for $9.99 a month, plus the option to purchase a computer loaded with software for $150, thanks to Microsoft Canada and Compugen. We also spoke with educator Neil Price about the importance of digital literacy and what the program could mean for students.
  9. Magazine buffet: Rogers launched the all-you-can-read digital magazine Next Issue Canada in October. Offering unlimited access to more than 100 Canadian and U.S. titles, we were excited to take it for a test-drive and chat with Next Issue Canada President Ken Whyte about what it means for readers and publishers.
  10. Rogers Youth Education Day: We took to Twitter and Facebook in September to ask  you to share your #BrighterFuture stories about how education made a difference in your life. As part of Rogers Youth Education Day, we were able to donate mobile tech units to each of our 52 non-profit partners across the country – a $250,000 commitment! Thanks for joining the conversation and helping us give back!
  11. Digital shopping: Bulky wallets, be gone? In November, Rogers announced the launch of the suretap wallet, which lets shoppers make payments with a simple tap of their smartphone. Using the secure SIM card inside an NFC-enabled smartphone, suretap can be used at contactless payment terminals – the same kind that let you tap to pay with your credit card. For even more smartphone shopping power, we also launched Rogers Alerts, which, if you opt in, sends you location-based mobile offers via SMS.
  12. Tube talk: We hosted parenting expert Kathy Buckworth for a Twitter chat about how she manages screen time at home. She shared her top tips, and love of popcorn, in a noon-time chat that trended in Canada! It was also a chance to share details of the new Rogers Kids Zone, a secure children’s entertainment destination where families can enjoy kid’s TV shows and movies at home, on channel 200, or on the go with RogersAnyplaceTV.com/KidsZone on computers, and on the Rogers Anyplace TV application for smartphones, tablets, Xbox 360 gaming systems and LG Smart TVs.
  13. He shoots, he scores! We do love hockey at Rogers, and one of the most exciting bits of news we shared this year on RedBoard was announcing the NHL broadcast deal.  The 12-year agreement, which starts with the 2014/15 season, includes national rights in all languages across TV broadcasts, internet and mobile streaming, as well as all linear and digital highlights including condensed games and video archives. The deal also includes a partnership with CBC for Hockey Night in Canada broadcasts and TVA for French-language coverage. We also started sponsoring the Edmonton Oilers and are excited to start construction on their new home, Rogers Place!

Happy New Year! What will you remember from 2013?

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Touring with the HTC One mini in Prague

Sara in PragueToday, Sara Graham, editor of TheTravelPresse.com, shares some highlights from her recent travels. The soon-to-be Prague-based travel writer has also written for various print and online publications including The Huffington Post. Follow her on Twitter @thetravelpresse

Usually when I travel, it means taking photos with my camera, and waiting to upload them to social media until I get back to my computer.

On a recent trip to Prague, armed with the HTC One mini and a roaming pack from Rogers, I decided to see how I could get by without my camera, laptop and cables taking up room in my luggage.

Life just got so much simpler (and the photos so much better) for this traveler. Here’s how:

-          Take your shot easily in low-light or nighttime: For low-light landscape photos, and night scenes, I easily made the shot by tapping on the screen to select the focal point. Presto … what was dark became light!

-          Getting the perfect shot with HTC Zoe. The HTC One mini comes with an exclusive feature called HTC Zoe, which allowed me to take three-second living pictures (think Harry Potter). Afterwards, I was able to pick stills out of each Zoe. Brilliant!

-          Share instantly: Good photos should be seen in the moment. Thanks to my Rogers data pack, I was able to keep my Instagram, Twitter and Facebook accounts alive with images every day. And by selecting a roaming pack before I left, I was able to stay on budget.

-          Stay on track: Prague is a cobbled maze of streets, so GPS and long battery life is practically a lifeline. The HTC One mini helped me find addresses and get to appointments on time.  Heck, I was even early for once!

After using the HTC One mini on my trip, I don’t think I’ll be returning to lugging my laptop or camera around on my travels again.

How do you use your smartphone when you’re travelling?

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The Wireless Code: What does this mean for you?

The CRTC’s Wireless Code comes into effect today. It applies to individual and small business customers who sign up for a new contract or renew their existing contract on or after Dec. 2, 2013. Rogers is in support of a national code, and we’re excited that Canadians now have a set of consistent standards across the country that provide equal protection to wireless customers no matter where they live.

We’ve put together this handy Q&A to help you understand what the Wireless Code means for you as a customer.

Who does the Wireless Code apply to?               

The Code applies to individual and small business customers who have signed up for a new contract or renew their existing contract on or after Dec. 2, 2013.

What can I expect from the Code?

The Code sets specific requirements that all Canadian carriers must follow when it comes to key areas such as: easy to understand wireless services and fees, reasonable unlocking policies, a cap on certain fees, and the availability of online tools to monitor usage and any additional fees.

At Rogers, we have been proactive in addressing some of these areas even before the Code took effect:

  • Rogers first introduced device unlocking in 2012. In March 2013, we revised our policy so that customers have the option to unlock their device sooner for a fee – as early as up to 90 days after activating the device on the Rogers network.
  • We launched our new two-year term plans in August 2013, allowing our customers to upgrade to a new phone faster. Our new plans include unlimited Canada-Wide Talk and Text, and with Share Everything, you can share your plan with up to nine more devices.
  • Rogers provides all customers with a welcome text message as soon as they start roaming. The message provides pay-per-use rates for voice, text messages and data use, as well as a link to purchase discounted roaming offers.

Additional changes covered by the Code:

  • Roaming data overage charges for Travel Packs and roaming data pay-per-use charges will be capped at $100 per billing cycle.
  • Domestic data overage charges will be capped at $50 per billing cycle.
  • The 30-day cancellation notification period has been eliminated.
  • Prepaid customers have a seven-day grace period, from the date their balance expires, to top up their balance and retain the unused amount.

Where can I find more information about the Code?

For more info about the code, check out the CRTC’s website here.

We’re always looking to improve the Rogers experience. With these changes, we’ll continue to work hard to deliver more value and to create a better experience for our customers.

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