Posts Tagged ‘RedBoard’

Cool Jobs at Rogers: Rachel Singer helps and entertains customers

From broadcast news and magazine publishing to smartphones, internet, and cable television, there’s always a lot going on at Rogers. All these products and projects also mean our employees have a wide variety of responsibilities – including some pretty cool jobs. So once a month we’re checking in with Rogers employees who love what they do. This month, Rachel Singer talks to us about what it means to be a Digital Content Manager.

What do you do at Rogers?

I’m the Digital Content Manager for, a site that teaches people how to use their Rogers products and services. We also cover technology and entertainment news.

What’s challenging and exciting about your job?

The amount and variety of content that we’re creating daily really keeps me on my toes. For example, we’ve recently started creating video content, and we need to be creative and strategic at the same time – I love it! We’re always brainstorming new ways to teach Rogers customers how to use the latest technology.

Tell us about an inspiring moment as a Digital Content Manager at Rogers:

Any time customers tell us that our content was helpful, I’m inspired to keep creating. Sometimes those customers are my friends and family, but I’ll take what I can get!

What inspired you to join the Rogers team?

Right out of school I knew I wanted to work in publishing. Rogers Media was my first choice, because it has such great brands and does some really cutting edge stuff. I got lucky and landed an editorial internship at LOULOU, where I cut my teeth before joining the Connected team.

What advice would you give to someone who wants a job like yours?

It’s important to really understand how digital media production works, from development and content through to distribution. Once you understand the pieces, you can look at the big picture and think about your strategy.

Want to join the Rogers team? Visit to explore how you can build an exciting, rewarding career at Rogers!

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Rogers Smart Home Monitoring provides peace of mind when you’re travelling

Smart Home MonitoringWhether you’re travelling to score some sales or to visit family for the holidays, it’s hard not to worry about your home when you’re away.

For Rebecca Stanisic, also known as @BitofMomsense, Rogers Smart Home Monitoring reassured her that all was well at home while her family travelled this summer, visiting Prince Edward Island, New Brunswick and Windsor, Ont. Thanks to the app on her smartphone, she was able to check in on her home from the beach, see if a parcel was left on her stoop, and make sure the doors and windows were all secure.

“I love knowing a text, email and phone call will come if something happens, but we weren’t looking at the security of the house so much as the other utilities – the temperature, the camera and so on.  It’s just that extra peace of mind that I love,” explains Rebecca, who is test-driving the system for a year. While she was in P.E.I. in July, Ottawa was hit by a heatwave, but Rebecca was able to adjust her air conditioning on the go.

The system has become part of their family routine, with the console in the kitchen letting them do everything from check the weather to arm their security system at night.

Rebecca says Smart Home Monitoring has also given her a sense of freedom. Impromptu weekend trips are easily planned “without worrying about anything.  If there was an issue, we would have gotten notified.”

Do you protect your home when you go away on vacation or for a weekend?

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Canadians can text to donate to the relief efforts to help support those affected by Typhoon Haiyan

Our thoughts today are with all those affected by Typhoon Haiyan.

Canadians who would like to make a donation to the relief efforts can donate $5 to the Canadian Red Cross by texting REDCROSS or ROUGE to shortcode 30333. The Canadian government is matching individual Canadian donations made from Nov. 8 to Dec. 9.

Rogers will also be donating $50,000 to help all those affected by the typhoon.

Donations can also be made online at, by phone at 1-800-418-1111 or in person at any Red Cross office.

Update, Nov. 15, 2013: In efforts to provide support to the cause and allow the community to stay updated with the rescue relief work, Rogers will be providing its digital customers with the following channels at no cost until November 24:

• The Filipino Channel – Ch. 871
• Filipino TV – Ch. 869
• GMA News TV – Ch. 824

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Weekend reading: Thanksgiving gratitude, an LTE expansion and more

ThanksgivingIn time for the long weekend, we’re sharing our gratitude for technology, looking at apps in the grocery aisle and announcing the latest LTE expansion. Plus we’re happy to share that we’ll be offering the BlackBerry Z30. Read all about it in this week’s edition of the Weekend Reading.

Giving thanks

This week on RedBoard, we learned how technology helps us bridge the distance when loved ones don’t live nearby. And, honestly, there’s nothing like a holiday to make my family in Nova Scotia feel really, really far away. While phone calls, texts and Facebook photos aren’t a substitute for our annual tradition of making a bunch of apple pies, they do certainly go a long way in making us still feel like we’re part of each others’ lives. It’s also a great way to let them know that I’m thinking of them and miss them all year long. What technology helps you stay in touch with your family?

LTE lights up

Our blazing-fast LTE network continued to grow this week, as we added 15 new markets in Ontario, B.C., Alberta, P.E.I. and New Brunswick. Rogers is also the first carrier to bring LTE coverage to three markets in my home province of Nova Scotia, so residents of Antigonish, Fox Harbour and New Glasgow can now satisfy their need for speed.

BlackBerry news

We’re happy to announce Rogers will be adding the new BlackBerry Z30 to our roster of BlackBerry smartphones, which includes the Z10, Q10 and Q5. The BlackBerry Z30, which will be available later this month, has a five-inch touch-screen, faster processing speeds and longer battery life than previous models.

Grocery helper

With multiple holiday dinners this weekend, I’ll definitely be among the droves pacing the grocery aisles, stocking up on pumpkin and searching for the perfect vegetarian main. Instead of hemming and hawing over what to buy, about three in 10 Internet users say they would like to use a mobile app to help them decide on supermarket purchases. The July 2013 survey from Ipsos Canada found interest in such an app increased even more amongst those aged 18 to 34, with 43 per cent saying they’d give it a try. Would you use an app to assist you with your meal planning and purchases?

Happy Thanksgiving!

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How technology keeps me in touch with my family back home

ConnectedWhen it comes to technology, a lot has changed in the eight years since I moved to Toronto – three hours away from my family.

In 2005, we kept in touch mainly by phone. Of course, we also saw each other on holidays, such as Thanksgiving, Christmas and Easter. But if I wanted to get my stepmom’s opinion on a haircut or dress purchase, I was on my own.

Flash-forward to 2013. Sure, I still see my family over the holidays, and we still try to make time for a phone call or two here and there, but technology has brought us closer together – and helps me feel like I’m not really three hours away from my loved ones.

Social media

Thanks to Facebook, I’m able to stay on top of all of the latest happenings back home. My youngest sister just joined Facebook, so now we’re all in the loop together. As well, with two family weddings this summer, photos were easily traded without waiting for film to be developed and albums created.

Digital video

As a kid, I desperately wanted my parents to get us a video camera. I wanted to enter a funny clip on America’s Funniest Home Videos. I never could have imagined that within just 15 years, not only would I own a video camera, but I’d carry it around with me everywhere I go. On my phone. But that’s exactly where we’re at now.

While my family can’t make all of my important moments, and I don’t get home as often as I’d like, the ease of video filming and sharing nowadays is one way to feel like we’re not missing so much. I love getting a video of my newest baby cousin as she learns to walk and talk – all the way across the country.


You don’t always need a phone call to touch base with your family back home. Sometimes, a short email is all it takes to send an update. It’s also a great way to share the latest deal or to plan a trip.

Email has also replaced many annual family newsletters. Instead of long letters coming in the mail every Christmas, I get updates in my inbox on what others have been up to for the past year.


Texting has also changed the way I keep in touch with my family. Short messages to let them know I love them or are thinking of them can sometimes make it feel like they are right here with me.

I use Rogers One Number to  text my family members from my computer or tablet. As well, calling any Canadian number while using Rogers One Number is free, which means my family and I can stay in touch while keeping costs down.

How do you keep in touch with friends and family back home?

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Five tips for travelling with your Android smartphone

New YorkTravel blogger Matt Gibson joins RedBoard for a guest post sharing his top tips for Android-toting travellers. 

Guidebooks – once a necessity – are quickly being rendered obsolete by the wealth of information that can be accessed online and by the multitudes of travel apps available on our smartphones.

As a professional travel blogger, I travel a lot and have come to rely heavily on my Samsung Galaxy SII Android smartphone for information. Here are a few of the apps and tricks I use on the road.

Find great restaurants

The days of taking a chance on an unfamiliar restaurant are over. Yelp (free) has become far and away the most-used app for user-generated bar and restaurant reviews. Yelp is hooked in to your smartphone’s GPS, so it will find restaurants near you and recommend the best based on other people’s reviews. When you choose your restaurant, just push the ‘get directions’ button and Yelp will open up Google Maps and auto-load driving directions. You can also try Alfred (free), which is similar to Yelp but is programmed to learn your taste and make suggestions based on the restaurants that you enjoyed in the past.

Stay Connected

Checking your email and Facebook from your phone on the go is convenient, but if you spend a significant amount of time online like I do, you need to find Wi-Fi. WiFi Finder (free) finds both free and paid hotspots near you so you can plop down and crack open the laptop to really get some work done.

Save Your Battery           

Using maps to navigate can drain your battery and power sources aren’t always readily available on the road.  Getting the most out of my battery is a top priority, and Juice Defender (free) is an exceptional power saver. When I installed it, my battery life appeared to last 20 to 40 per cent longer. You can also purchase second batteries fairly inexpensively.

Roam worry-free

When you find yourself lost on a back road in Minnesota, you won’t need to worry about the potential costs of opening up Google Maps for a couple of hours, thanks to the Rogers U.S. roaming rate.  Rogers offers a $7.99/day roaming rate for Canadians travelling in the United States, which allows for up to 50 MB of data download per day (way more than most people use). For more information visit

Stay Safe

On some trips, everything seems to go wrong. It’s as though Murphy’s Law applies tenfold while travelling — so it’s important to be prepared for the worst. Fortunately, there’s an app for that. You can also protect your smartphone from loss or theft using Lookout Security (free), which enables you to remotely lock your lost or stolen phone, locate it using GPS, or wipe all the data.

Matt Gibson is the blog manager for and an award-winning outdoors and adventure blogger.

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Weekend reading: Reading, roaming and rad gear

Weekend readingEducation was a key theme this week as we celebrated Rogers Youth Education Day. Also worth celebrating? We’re the first Canadian carrier to bring our customers LTE roaming while travelling in the U.S.  In October we’ll be launching the all-you-can read magazine subscription platform Next Issue Canada. Plus we’ll be carrying the Sony Xperia Z1! Finally, we learned that ladies love their devices – and spend more time connected on the go than their male counterparts. Learn more in this week’s edition of the weekend reading.

Essential education

Growing up, I was fortunate to have parents who believed in the importance of education and supportive teachers. That meant afterschool pickups, mentorship sessions and a lot of late nights struggling over French homework. But the result was learning a new language and the necessary skills for a career that, while it’s just getting started, has been exciting, challenging and rewarding. Rogers recognizes the value of education, and this week, we celebrated Rogers Youth Education Day. Not only did kids from our community partners get to spend a day with the Rogers Media Crew, but with help from our great community we were able to get #brighterfuture trending and donate mobile tech units to our 52 partners across the country!

What does education mean to you?

Rapid roaming

Rogers customers can now access the same blazing fast speeds at home and across the border. We’re excited to be the first Canadian carrier to offer LTE roaming in the United States, in partnership with AT&T. That means seamless streaming, fast mapping and easy sharing when you’re on the go.

How do you use your smartphone when you travel?

Purple power

I’ve dropped two of my devices in bathtubs, and a third in a puddle. Turns out, water and electronics are not a match made in heaven. So I was excited when Rogers announced the Sony Xperia Z1 smartphone is coming in October. Not only is this phone waterproof, but it even comes in my favourite colour: purple, available exclusively from Rogers! It also boasts a high-tech camera that can stream live broadcasts to Facebook, killer displays and access to the Sony entertainment library. Pretty sweet!

Tech trends

While the average tech consumer painted in the media fits most of my guy friends – 20-something hipster types with glasses, a couple of portable devices and a wee social media addiction – new research finds that it’s actually ladies who spend the most time on smartphones and tablets. While mobile internet access has passed time spent browsing on personal computers for both genders, the Jumptap and comScore study found that women aged 25 to 49 are spending above 60 per cent of their time on smartphones and tablets, compared to 45 per cent for men in that age group.

While the majority of people are still opting to check out auto, business, TV and sports news on their computers, two-thirds of social media use happens on mobile devices. Games, radio and visual content – such as food, entertainment and retail – are also becoming increasingly mobile. In fact, women spent on average more than five hours a month checking out lifestyle content on their tablets, while men viewing sports topped out at about two hours on each device.

Personally, the smartphone is king – I rely on it for reading, working, social networking, communication, organizing … the list goes on and on. What’s your go-to device for browsing the web?

All-you-can read

Magazine lovers, rejoice: On Oct. 15, we’re launching the Next Issue Canada digital magazine subscription service. In partnership with Next Media, customers will have unlimited access to more than 100 Canadian and U.S. titles, including digitized back issues and interactive features. The platform launches exclusively for Rogers wireless and cable customers on Oct. 15 with a two-month free trial. Available on on iPads, Android tablets and Win8 devices, unlimited access to all monthly magazine titles starts at $9.99, while for $14.99 customers will be able to access all weekly publications in addition to the monthly titles. Next Issue Canada launches for all Canadians on Dec. 15, with the first month free.

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Next Issue Canada brings Rogers customers all-you-can-read digital magazine subscriptions

Next Issue CanadaI love magazines. For me, they’ve always felt like a treat: Articles to be savoured, recipes to try, workouts to mimic and outfits to covet.  Whenever I get a new issue, either digitally or in good old-fashioned snail mail, I can’t resist a quick flip through. Now, I’m going to need to block off even more reading time!

On Oct. 15, Rogers will launch Next Issue Canada, an all-you-can-read subscription digital magazine service. Canadian subscribers will now have unlimited access to more than 100 Canadian and U.S. titles, including all Rogers titles, thanks to a partnership with Next Issue Media. Rogers wireless and cable customers will be the first Canadians to take advantage of this new platform, with exclusive access for an initial two-month free trial.

What is Next Issue Canada?

The Next Issue platform is a subscription digital magazine service that serves up a newsstand chock full of your favourite titles – capturing the best of print with added interactive features to bring it all to life.

How does it work?

Next Issue Canada customers will receive unlimited access to all the monthly magazines in the newsstand, starting at $9.99. For $14.99, in addition to the monthly magazines, customers will be able to access all weekly publications. Both subscriptions include all digitized back issues.

When can I get it?

Next Issue Canada launches Oct. 15 on iPads, Android tablets and Win8 devices. Rogers wireless customers will have exclusive access for an initial two-month free trial. On Dec. 15, all Canadians will be able to access the Next Issue Canada digital newsstand, with the first month free.

What magazine titles top your must-read list?

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Thanks for giving youth a #BrighterFuture

RYED-socials-CLP-3Yesterday was Rogers Youth Education Day. We asked for your support on Twitter and Facebook to help us tweet and share our way to a donation for our youth education partners.

Boy, did you ever deliver.

Thanks to you, we will be donating mobile tech units to each of our 52 non-profit partners across the country – a $250,000 commitment!

Here are just some of the tweets we saw yesterday.

We also saw support from a number of well-known Canadians. A big thanks to Milos Raonic, Brett Lawrie, Toronto Blue Jays, Toronto Maple Leafs, Vancouver Canucks, Toronto FC,  James Van Reimsdyk and Toronto Mayor Rob Ford, to name just a few, for your tweets.

As well, a special shout out to all the Rogers media properties who not only hosted youth throughout the day, but also joined our social campaign.

Also, a thank you to Twitter Canada, which helped us behind the scenes.

On air and behind the scenes

Yesterday was also a big day for youth in our partner programs who had the chance to meet with Rogers media personalities.

On Breakfast Television in Toronto, Korey Sinclair cooked with Claire Tansley from Chatelaine, while on BT in Montreal, Keira reported the weather and traffic.  In Calgary, two participants co-hosted Breakfast Television.

What education means to you

We also saw a number of blog posts pop up over the past day about how education has made a difference in your lives.

The editors of Chatelaine chimed in on the topic. Bloggers Mara Shapiro, Jack Harding and Lena Almeida also wrote about the role education has played in their lives.

Blogger Krista Urchenko wrote about a mentor who made a difference in her life, while Cammi Pham encouraged people to continue to learn for life.

Thanks to everyone for making Rogers Youth Education Day such a great success!

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Today is Rogers Youth Education Day

Rogers Youth Education DayToday is Rogers Youth Education Day — a day to celebrate the importance of education and help give youth in our partner programs a brighter future. Tweet with the #BrighterFuture hashtag on Twitter to help. For every tweet with the hashtag, and Facebook share of this photo, we’ll donate $1 toward the purchase of a mobile tech unit (to a maximum of $250,000) for our youth education partners across the country.

Rogers Youth Education Day has made me reflect on my own experience with education.

When I was 19, I didn’t think I needed post-secondary studies. I already had experience in my chosen career field. Wasn’t that enough? So I dropped out of university, vowing never to go back.

Five years later, I registered for my undergraduate degree at York University in Toronto. This time around, I knew that getting my degree was the best choice for me. I wouldn’t trade my four years at university for anything else in the world.

Furthering my education allowed me experiences I never would have had otherwise, such as volunteering at the school paper, getting internships and making friends with whom I’m still close today. It has also given me the qualifications needed to open the door for some great professional opportunities.

Rogers Youth Education Day is an initiative of Rogers Youth Fund, which recognizes the importance of education. It’s part of Rogers commitment to help Canada’s youth overcome the barriers they face in getting the most out of their education.

Rogers Youth Fund launched in 2011. It supports various youth-focused programs led by our non-profit partners across the country, including a range of educational programs that help provide young people with the skills, tools and opportunities they need to excel inside the classroom and beyond.

More than 85,000 youth currently participate in the Rogers Youth Fund programs through 16 local partners and 36 Boys and Girls Clubs across Canada.

Rogers donates $71.4 million annually through cash and in-kind to make our communities stronger and more vibrant. Other investments go to foundations such as Jays Care Foundation and the Canadian Women’s Foundation.

The goal of today is to get each one of our 52 partners across the country a mobile tech unit. A mobile tech unit will provide mobile internet technology to Rogers Youth Fund participants, giving them the ability to access information and get help with school work outside of the classroom.  Each unit contains five tablets, a Rocket™ mobile hotspot and LTE connectivity provided by Rogers.

Join the conversation, and help give our youth a #BrighterFuture.

How has education made a difference in your life?

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