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Posts Tagged ‘data’
Coming soon: Rogers LTE brings fastest BlackBerry Q10 experience to Canadians
April 9th, 2013 a 8:55am
Exciting news BlackBerry® 10 fans! When the new smartphone launches this spring, Rogers will be the first Canadian carrier to bring its customers the BlackBerry Q10 device that supports the blazing fast 2600 MHz LTE spectrum band. The BlackBerry Q10 smartphone will be available in both black and white, but Rogers customers will be the first to have access to the white model.
The BlackBerry Q10 smartphone includes the physical QWERTY keyboard and a touch screen combined with the power of the BlackBerry 10 platform – perfect for people who love to communicate and collaborate on-the-go.
What makes this BlackBerry so fast?
The BlackBerry Q10 smartphone is built to run on the 2600 MHz LTE spectrum band with Rogers LTE, Canada’s fastest wireless internet. Rogers has more 2600 MHz spectrum band deployed than any other carrier in Canada, so if you’re looking for speed, this is the place to get your device.
With the BlackBerry Q10 smartphone on the Rogers LTE network, you’ll be able to do more with your device, such as live stream HD sports with no buffering, download large files quickly and stream music at faster speeds. And we announced last month we will expand our 2600 MHz LTE spectrum to 44 new markets this spring.
Want your smartphone in white?
Device colour can be very important, maybe to add a little personality or match your handbag. Whatever the reason, Rogers customers will be the first to get the BlackBerry Q10 smartphone in white.
How do I get one?
The BlackBerry Q10 smartphone will be arriving at Rogers retail locations across Canada in the coming weeks starting at $199.99 with select three year plans. Current Rogers wireless customers can reserve this device now on the Rogers Reservation System and pre-orders for new customers are now available at rogers.com.
Update, April 23, 2 p.m.: We’re happy to announce the BlackBerry Q10 will be available in-store at Rogers retail locations on May 1.
Tags: Rogers LTE Network: Expanding to a market near you this spring
March 26th, 2013 a 9:01am
Weekends and sunny weather can move at a crawl, but when it comes to streaming my favourite song on the way to work or downloading a report before a meeting, I’m thankful for the fast LTE speeds on my smartphone. So I’m excited to share that our Rogers LTE network, Canada’s fastest wireless internet, will be bringing its speed to 44 new markets in Atlantic Canada, Alberta, Ontario and Quebec this spring.
Today, we’re announcing that over the next couple months, we’ll be launching LTE in Saint John, New Brunswick; Medicine Hat, Alberta; Sault Ste. Marie, Ontario; Guelph, Ontario; Muskokas, Ontario; Collingwood, Ontario; and multiple cities in Quebec. We’ll announce the other 38 markets in updates to this post over the next couple months.
We’re also excited to confirm that Rogers will be making its 2600 MHz LTE spectrum band available in all 44 markets, and 34 of the 44 new markets will offer theoretical network speeds of 150 Mbps. Rogers has more LTE network deployed in the 2600 MHz spectrum band than any other carrier in Canada.
What does 2600 MHz LTE mean to Rogers customers?
The 2600 MHz LTE spectrum band delivers higher speeds over the same distance, allowing Rogers customers to experience even faster service. It’s like how a train track allows you to commute even more quickly, but in the case of LTE, it means even faster internet for you.
How do I access it?
To take advantage of the 2600 MHz spectrum, you need to be in one of the 2600 service areas and use a 2600-enabled device such as the LG Optimus G 2600 or the LTE Rocket™ hotspot. More 2600-enabled devices will be coming to the network this spring.
In the coming months we’ll be expanding our network to these 44 new markets and growing our lineup of LTE and 2600-enabled devices. Bookmark this page for updates as we expand our LTE and 2600 offerings, or visit www.rogers.com/LTE.
Update, April 22, 9 a.m.: We’re happy to announce we are rolling out our LTE network in seven new markets today, including Airdrie, Alberta; Langley, B.C.; and the following regions of Ontario: Keswick; Hamilton, including Grimsby; Orillia; Stratford; and Ottawa, including Kanata, Nepean, Gloucester, Stittsville and Cumberland.
Update, May 1, 9 a.m.: We’re excited to announce we have rolled out our LTE Max network to a number of new markets in Ontario, including Chatham; Milton; Sarnia; Woodstock; Orangeville; Brantford; Collingwood; St. Catharines Greater Area markets including Fort Erie, Port Colborne, Welland and Pelham; and Greater Toronto Area markets including King City, Bradford, Whitchurch-Stouffville, East Gwillimbury, Georgetown and Halton Hills. Our LTE network has also expanded to cover Kentville, N.S., and Lloydminster, Alta.
: Tags: Weekend Reading: Internet consumption, smartphone or car, and the HTC One
March 8th, 2013 a 3:27pm
If there’s one thing I love writing about, it’s the endless stats that pop up online surrounding how important technology has become in our daily lives. This week we found some great articles that opened our eyes to how much we rely on the internet on a daily basis and what age group is more likely to give up their car before their smartphone. As well, we tell you about a new HTC Cash Back Offer for customers. Catch up with us in this week’s edition of Weekend Reading.
How much internet do we consume daily?
Ever wonder just how much data you really consume in a single day? If like me, you’re in for a surprise.
Internet Service Providers posted an infographic this week that’s pretty mind blowing, considering there are only 24 hours, 1440 minutes or 86400 seconds in one day.
So what did they find? For starters, there are 2.4 billion internet users worldwide. Of them, there are 2.8 million emails sent every second, 320 new Twitter accounts made every minute, and 780,000 apps downloaded every hour! This translates to about 133,333 years online, can you believe it?!
More crazy stats in the full infographic here.
What do you value more – your car, or smartphone?
This answer could likely vary depending on your age group, as showcased by a recent survey from The Huffington Post. According to the survey, “Millennials” (ages 18-34) were the only group to put their mobile device needs before that of transportation.
That being said, they were also the more conscious of the groups to make an effort to utilize things such as public transit, carpooling, and walking or biking. With so many alternatives, it’s easier to see why 30% were more willing to give up their car before their smartphone.
How do you feel about the results? Are you a “millennial” who passionately stands by your device? Or in another age bracket who defies the stats and would sacrifice your vehicle for your smartphone? I think no matter what demographic you fall into, it’s a tough decision. As one of our previous Rogers Innovation Reports indicated, 4% of Canadians would be willing to sacrifice bathing to keep their internet – maybe it’s not such a difficult choice after all! What do you think?
HTC One awards and promo offers
Those of you looking to upgrade to the new HTC One couldn’t have picked a better time! After winning “Best New Mobile Handset, Device or Tablet” at the Mobile World Congress, HTC decided to supply a $100 (CDN) credit to HTC customers who trade in their older HTC model to purchase the HTC One.
For a limited time, customers can register for the HTC Cash Back Offer, purchase and activate a new HTC One before March 31, 2013 then send in their old phone with proof of purchase of their new phone. HTC will then send a Prepaid VISA card worth minimum $100 (CDN) in value! Full details on the phone and HTC Cash Back Offer available here. A fantastic offer for a fantastic device!
Kelly is a regular Redboard contributor.
Tags: Roaming questions? Our Rogers expert has the answers: “Tech Essentials: Ask an Expert” event March 7th
March 6th, 2013 a 10:30am
When you have a question, isn’t it great to be able to turn to an expert? We think so. That’s why we’re launching Tech Essentials: Ask an Expert events through our community forum. Spring break’s fast approaching, so we’ve decided to kick off this forum chat series tomorrow with roaming.
What: Tech Essentials: Ask an Expert roaming online forum chat event
When: Thursday March 7th, 1pm to 3pm (ET)
Where: the Rogers Community Forums
Who: Donavan Beth, Director Roaming & Long distance
Tech Essentials is a new program that provides Canadians with a deeper understanding of how to safely and properly use today’s technology. The Tech Essentials website does a great job of answering some of our customers’ most frequently asked questions about roaming, but at tomorrow’s Tech Essentials: Ask an Expert event you’ll be able to chat directly with our guest expert, Donavan Beth, Director Roaming & Long distance at Rogers about the specific questions you’d like answered.
Looking for inspiration?
How about asking Donavan for tips to help you maximize your data usage while travelling? Or about the ways we’ve simplified our roaming offerings? If you’re getting ready to roam with your Rogers phone, Donavan’s the perfect person to chat with to make sure you’re armed with all the knowledge you need to for a smooth travelling experience.
Donavan’s looking forward to share his insight and knowledge on these and other roaming-related topics with you, so come check out our first Tech Essentials: Ask an Expert event tomorrow.
About our roaming expert:
Donavan Beth is a 13-year veteran of the telecom and high-tech industries. Since 2007, he’s worked at Rogers Communication in the Roaming and Long Distance department, where he manages Rogers and Fido retail pricing and travels the world to negotiate roaming wholesale contracts with wireless operators and partners.
: Roam where you want to with Rogers: Introducing worry free Wireless Data Roaming Rates in the United States
February 8th, 2013 a 12:06pm
Canada spends more time online than any other country. And we know you want to be just as connected while travelling outside of Canada. But you’ve also told us that the cost and complexity of roaming rates get in the way of using your phone on the road the same way you do at home.
We’ve heard you. And that’s why we’re launching a new wireless data roaming rate for customers travelling to the United States.
Our new roaming rate, which launches this spring, is designed to be an easy and worry-free roaming solution. Here’s how it works:
- For a rate of $7.99, customers will get access to 50 megabytes of data over a 24 hour period while travelling in the U.S.
- The new rate will provide customers nearly twice the data that they would typically use domestically
- Customers will be alerted before reaching 50 MB which means they will be able to control their roaming costs.
- It will be available to all Rogers wireless consumers and business customers
Why 50MB per day? The roaming rate was designed to give customers the maximum amount of data for the lowest price. Currently, more than 99% of our customers use less than 50 MB of data per day when roaming. Here are some examples of what 50 MB will allow you to do on your trip in the U.S.:
- Browse 50 maps or
- Browse 200 web pages or
- Send 1,000 emails or
- Send 5,000 Tweets or
- Send 128 photos
Do you use your phone differently while travelling than you do at home? Will this new rate help you to roam worry free?
Michelle is a regular Redboard contributor.
Tech Essentials at your fingertips!
January 14th, 2013 a 9:10am
We recently surveyed Canadians like you about their knowledge of technology, curious to find out more about their comfort level.
While 60% of Canadians give themselves a B grade or higher for overall tech savviness, only 4% actually earn that grade. When tested on online security, data usage and roaming, 64% got most of the online safety questions wrong, 60% are stumped by data usage and 47% don’t understand roaming. The good news is that 87% of you are interested in learning more, with 83% of you open to using a website dedicated to helping consumers improve their tech knowledge.
You asked, we delivered. Today we’re launching Tech Essentials, a new program that provides Canadians with a deeper understanding of how to safely and properly use today’s technology. Tech Essentials provides information ranging from how to make smart and safe digital choices to resources for parents managing their child’s online use.
Tech Essentials content can be accessed through your laptop or on your mobile device, and includes how-to videos that you’ll want to check out. Here’s one on Safe wireless habits for kids:
From roaming to billing, to choosing the best device for your needs, Tech Essentials covers the must-know subjects that are relevant to most Canadians. Since online safety is important to us here at Rogers, we’re working with non-profit organizations MediaSmarts and the Canadian Centre for Child Protection to promote safe technology use through this program. We’re also proud that the Tech Essentials site has been accredited by the independent organization Parent Tested Parent Approved.
Why not test your own Tech Essentials knowledge right here and now? Did you know:
… that roaming charges are applied to text messages? Neither did more than one quarter of Canadians (28%)
… that text messages are separate from data allotment. You’re not alone: 82% of Canadians were unaware of this fact
… that your device’s security settings and software determine how safe you are when using Wi-Fi to connect to the Internet? More than two-thirds (68%) of Canadians did not know or believe this fact.
How tech savvy are you? Take our online quiz at www.rogers.com/techessentials to find out!
UPDATE: January 21 2013, 9:40 am. You can access our Tech Essentials Communications Technology Savviness Survey Summary Report on Slideshare, for more information on our survey and its methodology.
Michelle is a regular RedBoard contributor.
Tags: New to Rogers: the 6 GB Super Plan
July 16th, 2012 a 5:12pm
We’re always looking for bigger and better. As technology continues to evolve and our smartphones get smarter, we rely on it to do more for us like download music, stream videos, or keep us connected through our social media networks.
Thanks to our new 6 GB/$60 Super Plan, now available on the Rogers LTE network, you can do all of those things and more.
Launching today and available until August 8, 2012, the 6GB Super Plan also gives you unlimited Canada-wide My10 calling, unlimited messaging, unlimited 6 pm evenings and weekends, and 200 weekday minutes.
What you can do with 6 gigs
With the launch of the Super Plan, we wanted to find out how much 6 GB of data really is, and what it can do for you. This is what we discovered:
Whether you’re an avid music listener, YouTube streamer, Facebook poster or Tweeter, the 6GB Super Plan gives you virtually endless possibilities right at your fingertips. If you love to jam to music, 6 GB gives you the freedom to download nearly 1,500 songs. Or perhaps sending and receiving e-mail is your preferred pastime? 6 GB will allow you to send or receive nearly 20,000 e-mails. If you’re the social media savvy type, you can update your status 34,460 times with 6 GB (that’s over 1,100 times a day!) Or maybe you’re a YouTube junky? In that case, you can stream nearly 100 hours of YouTube videos with the 6 GB Super Plan.
Data Sharing with the 6GB Super Plan
As you can see, 6 GB is a lot of data, especially for just one device. So why not use it to also enjoy internet on the go on your tablet, Rocket mobile hotspot, or Rocket stick? Just activate a Shared Device plan for each additional device to get the freedom of a separate SIM card and secure wireless connection. Rogers no-term Shared Device plans are now just $2/month for the first 10 months (regularly $12/month). You can activate up to 4 mobile internet devices to share your smartphone data plan and stay connected when, where, and how you choose.
With all these options available, what will you choose to do with 6 GB of data?
UPDATE (July 25, 2012, 5:47 p.m): We’ve updated the text in the data sharing paragraph in this blog post to clarify the details of the offer.
Michelle is a new contributor to RedBoard. This is her first post.
The information in this post is current at the date of posting and is subject to change without notice.
Tags: Rogers Family Plans: something to talk about
April 10th, 2012 a 10:37am
Our most recent Innovation Report shows us that Canadians technology users feel staying connected with friends and family is essential to their well-being. Great! We’re all connected through technology and our cell phones. But the next question is always, “how do I know if we’re on the right plan for how our family uses technology?”
The Rogers family plans provide options for all types of families and their wireless technology needs and a family doesn’t need to be living in the same house or even be related to get one of these plans. Here’s a few examples that might help you determine what plan is right for you:
We text all day long but don’t usually call each other – the Unlimited Family Plans are a great option for a family that loves to text. These plans include unlimited texting 24/7, as well as enough voice minute options to ensure you’re covered but also not paying for minutes you’re not using.
We talk and text each other like it’s going out of style – The Ultimate Unlimited Family Plans are great for families who like to do it all without limitations. Unlimited local calling, unlimited messaging, and unlimited Canada-wide Family Plan calling let’s you talk and text until you’re out of things to say without time boundaries or restrictions.
I can hear you all already. “Whoa, hold up Mel! Unlimited texting and local voice are great, but what about data?”
No worries my friends. Every family plan has data options. Does your whole family need data? If they do, you can opt for the voice and data family plan with 2GB of shared data and the option to add more for those heavy data users. If it’s only a few members on the plan that need data, you can include a data add-on option to any of the individual texting plans.
So this is all great I know, but I’m sure there are still questions out there about why it makes sense to move to a family plan. Here’s a few:
- A single bill makes payments a lot simpler
- The people on your family plan do not have to live within the same household (For example: children away at school)
- A family plan is great for any group of people that may/may not be ‘traditionally’ related (example: couples)
- When you activate one new phone on the family plan, you can get up to 4 additional phones at $0 (each with new activations on family plan on a 3-yr term)
- Starting April 10th there is an opportunity to receive a FREE Xbox 360® with Kinect™ when you activate 2 new smartphones on the family voice and data plan on a 3-yr term
WHAT? A free Xbox 360®with Kinect™?
That’s right. From April 10th – May 21st, new customers who activate two new smartphones on a family voice and data plan on a 3-yr term or existing customers who migrate to a family voice and data plan and activate a new smartphone on a 3-yr term may be eligible to receive a free Xbox 360® with Kinect™ with Rogers Anyplace TV, 1 month free Live Xbox Gold Membership and Kinect™ Adventures Game.
Already a Rogers family plan customer but want a free Xbox 360® with Kinect™? Existing family plan customers can also take advantage of this great offer by adding a new smartphone line to their existing family voice and data plan on a 3-yr term.
Interested in the offer, but don’t need a family plan? Consumers activating a new smartphone on a voice and data plan with a 3 year terms can purchase an Xbox 360® with Kinect™ for only $149.99.
What a great connected entertainment experience for the whole family: a great wireless plan that suits everyone’s needs, the latest devices, and a perfect reason to spend time together playing your favourite Xbox 360® with Kinect™ game.
Who’s the best at video games in your house?
UPDATE (May 2, 2013, 12:29 pm): Breakfast Television Toronto recently hosted BT Family Quarrel presented by the Rogers Family Plan. Two fun Canadian families competed for their chance to win the ultimate Family Plan prize pack. You can watch the trivia go down on Rogers Anyplace TV in part 1 here and part 2 here.
Melanie is a regular contributor to RedBoard
: Tags: Weekend Reading: the new iPad, tablet data plans and what women want
March 17th, 2012 a 1:19pm
It was a busy week for the wireless industry. New products launching, a major regulatory decision and a very prominent Twitter trend made for an active week. Here’s this week’s list of recommended weekend reading:
The new iPad – now officially available
Whether or not you stood in lineups waiting to get your hands on this new device, it certainly dominated tech news this week. We announced a new limited time data plan offer for all you tablet owners. When you activate your tablet, including the new iPad on a Rogers Tablet Flex Rate Plan, we’re offering unlimited data for the first 2 months and then doubling your data for the next 4 months! You can check out the details of the promotion in yesterday’s RedBoard post.
If you’re looking for more details on the device itself, Mobile Syrup did a great post earlier this week taking a detailed look at all the new iPad has to offer.
On Wednesday, Christian Paradis, Canada’s Industry Minister, announced plans for the upcoming 700MHz frequency spectrum and communicated changes to how Canada’s telecom foreign ownership rules will operate going forward. We’ve always said a fair and open auction is the best way to ensure Canadians have access to the best and latest technology. This is an important announcement and we’re taking the time to review the decision and what it will mean for Canadians.
We take your comments, concerns, thoughts and suggestions to heart and as part of our ongoing commitment to you, we’ve been listening and making some changes. How much do you know about these changes? Take our 6 question quiz to find out. You can see the answers after you’re done here.
#Rogers1Number Twitter trend
Last weekend, one of our customers wrote this blog post about improvements to our customer service. But other customers used the #Rogers1Number hashtag to express concerns about our services. We published this RedBoard post to provide our take on the Twitter trend.
Infographic: What men and women really want, according to Social Media
As you can probably tell from our Rogers Innovation Reports, we love infographics. On Tuesday, Mashable published a great infographic based on data from social media monitoring company NetBase. They analyzed 27 billion online conversations using natural language processing, and then analyzed the data for sentiment, and then condensed into a top 10 list for each sex. The fascinating results have been compiled in this punchy infographic.
Miranda is a regular contributor to RedBoard
Tags: Canada’s fastest and largest LTE network is now available on the newest tablet!
March 16th, 2012 a 9:31am
Tablet lovers, today’s your day! We’re excited to offer data plans for the new iPad as part of our expanding selection of LTE-enabled devices supported, bringing you even more world-leading internet experiences on our fast-growing LTE network.
LTE is the world’s fastest wireless network technology, which means downloading apps, streaming HD video or music and gaming on your tablet has gotten a lot easier and a lot quicker, with virtually no delays or buffering. Currently, we offer LTE access to more than 11 million Canadians and we’ve announced plans to double that this year.
Rogers was the first to launch an LTE network in Canada and was the first carrier in Canada to offer LTE devices. Today, we’re giving you even more reasons to activate your LTE tablet with us.
New tablet limited time offer- get it while it’s hot
Beginning today, when you activate your tablet, including the new iPad on a Rogers Tablet Flex Rate Plan, we’re offering unlimited data for the first 2 months and then doubling your data for the next 4 months! Our Tablet Flex Rate plans are LTE-ready, start at just $5 per month, and are available with no long term commitment—try it for just a month! And there’s no activation fee with this limited time offer. This means you can surf, watch, play, send and share even more. I personally love our Flex Rate Plans for the iPad.
If you’re not familiar with them, basically they offer easy internet access whenever, wherever you choose. Each month, the plans reset to the lowest tier but automatically adjust to reflect more usage, only if you need it. You’re going to love exploring all the activities now made possible by Rogers LTE with our Tablet Flex Rate plans. For example, after two months of unlimited data, the $5 flex rate plan will flex all the way up to 10GB for just $37 per month for the next four months… if you can possibly use that much!
This promotion is available for all iPad models with Wi-Fi + 3G or Wi-Fi + 4G, as well as all such tablet models from Rogers, past and present, including the HTC Jetstream LTE tablet, Samsung Galaxy Tab 10.1 and the LG Optimus Pad. There’s never been a better time to try internet on the go on your tablet.
Don’t forget that a wide range of apps are available on iTunes from Rogers Publishing and Rogers Media like Canada’s Got Talent, Sportsnet, Citynews, Maclean’s and Chatelaine and you can catch up on TV shows, watch live sports and rent new releases on your tablet by logging into Rogers Anyplace TV. To check out more, browse our Rogers Publishing apps for the iPad.
Connecting to the Rogers LTE Network on your tablet
To enjoy Rogers LTE access, you need to have an LTE-ready device such as the new iPad (Wi-Fi + 4G model), an LTE SIM or micro-SIM card, which you can get at any Rogers store, activated on an LTE-ready data plan such as the LTE-ready Flex Plan and be within Rogers LTE coverage area. Rogers LTE network is available in select Canadian cities. Visit www.rogers.com/coverage for details.
The RedBoard team wanted to share our latest tablet promotion with you in case you are planning on activating your sweet new tablet today. Stay tuned, information will also become available online at Rogers.com/tablet.
What do you use your tablet for the most?
UPDATE (March 19, 2012, 1:43 pm): For more information on our new tablet promotion: Check out Rogers.com/iPad or Rogers.com/tablet > Data Plans > Flex Rate
Kaili is a regular contributor to RedBoard
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