Comments Policy

Last updated: July 2012

Welcome to Rogers RedBoard. Keep in mind, this is a moderated blog, and we reserve the right to moderate or remove any and all comments, as well as limit access to this blog for users who repeatedly abuse this comment policy. We want to publish your comments and be able to share your feedback with the teams here at Rogers. To help us do that, please keep criticism constructive. We will make best efforts to respond to your comments; however, this won’t always be possible.

By using this blog and submitting comments, you agree to comply with the Terms of Use and this Comment Policy. Please note that comments will be closed 30 days after the original blog post is published. If the moderators need to get in touch with you, they will do so via email.

Keep it clean: Use appropriate language and etiquette. Comments which include offensive or inappropriate language will be deleted.

Keep it courteous: Healthy debate is encouraged but we will not permit any personal attacks on this page.

Keep it on-topic: Any comment that is not relevant to the topic at hand will be deleted.

Keep it legal: Any comment relating to legal or financial matters will be deleted. Do not post information that is known to be false, fraudulent, deceptive, inaccurate or misleading. If the post infringes or violates the privacy rights or intellectual property rights of others it will be deleted. Posts that encourage others to participate in behaviour that is considered unethical or which violates any of Rogers’ terms of service agreements will be deleted.

Keep personal info private: Please remember that this page is public. For your own safety, please do not post any personal information about yourself or third parties (e.g. addresses, phone numbers, or email addresses).

Keep it spam-free: Any comment assumed to be spam will be deleted. We will delete posts that overtly promote products or services. Comments that come from the same user that are repeated or are similar in nature will also be deleted.

Additional notes from the moderators:  

  • We will aim to review all comments within 1 business day
  • We will not edit comments to ensure that they meet the Comment Policy requirements
  • This blog is not intended to replace Rogers’ Customer Service channels. Please click here to learn about ways you can receive technical or customer service support
  • Comments must be written in English or French
  • If your comment does not appear on a post and does not appear to be in violation of this policy, you may contact us by clicking the “Talk to Us” link above

Also note that comments posted on this page are those of their respective contributors only. The views expressed on this page do not necessarily represent or reflect the views of Rogers, its management or employees. Rogers is not responsible for, and disclaims any and all liability to the fullest extent permitted by law for, the content of comments written by contributors to this page.

Please note that Rogers credits the author or source of any photo or image used, when known or available. Rogers is not liable for any unauthorized re-posting or copying of any content on its site(s). Unless otherwise licensed, Rogers will remove any photos or images when requested to do so by the author or owner.

Employees of Rogers, Fido, or any affiliated companies, representatives, dealers or agents please note: 

Members of the moderation team are here to act as spokespeople on our company’s behalf and will handle any factual corrections and answer any customer questions here.

If you’d like to leave a comment, please ensure you disclose your affiliation with Rogers.

For our privacy policy, please click here