Archive for the ‘Wireless’ Category

Text messages, emails and love, oh my

Valentine's Day 2012Confession: I love my phone. I take it everywhere. I feel anxious when it’s not around. I even sleep with it nearby. If you’re like me, you too have probably fallen in love with your smartphone over the past couple years. This love of technology got us thinking.  Does our passion for gadgets and social media hurt human interaction or improve it? With Valentine’s Day around the corner, we decided to find out just how much technology affects relationships.

Technology keeping it exciting

According to a recent survey, 25% of Canadian technology users say the use of technology to stay connected with their significant other keeps their relationship exciting! And, it’s not just women who feel this way. Of that 25%, it was evenly split among men and women. Of those surveyed that think technology helps spice up the relationship, people from Quebec were the highest with 31% agreeing with this statement.

Time well wasted

How much time do you spend talking to your significant other each day? According to our research of Canadian technology users, the average young adult (18-24) spends 2.5 hours using technology to communicate to their boyfriend or girlfriend each day!

Dating and dumping

We all know technology can be used to connect people, but what about when it comes time to break it off? Overall, the phone remains the most popular method to hook up or break up. 48% of those surveyed have been asked out over the phone and 18% admitted to being dumped.

While 31% of 18-24 year olds surveyed said they have been asked out via a social networking site like Facebook, the favourite Gen Y approach is definitely the phone. More than half (60%) of 25-34 year olds surveyed have been asked out over the phone.

And what about text message? Can you really communicate your feelings in just a few characters? Apparently, you can. 27% of 18-24 year olds think it is totally fine to ask someone out on a first date through a text message. In fact, 40% say they’ve actually been asked out in a text message before. Only 12% have been dumped.

Of all Canadian technology users surveyed, the ladies are more open to being asked out via text than men. 14% of women versus 9% of men feel texting is a perfectly fine way to ask someone out on a first date. So guys, if you’re on the fence about sending that text to that special someone, I say go for it! It just might work out for you.

What do you think? Is technology hurting or helping romantic encounters?

Hungry for more stats? Check out the Rogers Innovation Report where we looked at technology predictions for 2012.

Miranda is a regular contributor to RedBoard

Information about our research: From January 13th to January 23rd 2012, an online survey was conducted among 1,403 randomly selected adult Canadians that own a smartphone or tablet and use texting, social networking, video calling, email, instant messaging, or BBM. All were Angus Reid Forum panelists. The margin of error—which measures sampling variability—is +/- 2.6%, 19 times out of 20. The results have been statistically weighted according to region and gender. Discrepancies in or between totals are due to rounding.

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Revolutionize your relationships: Introducing Rogers One Number

Introducing Rogers One Number. This new service exclusively from Rogers lets you talk, text and send picture messages, and video chat with other Rogers One Number users, all from your computer using your existing phone number. By using Rogers One Number, all calls to Canadian numbers, video chats with other Rogers One Number users and outgoing wireless text messages are free.

How might you use it, you ask? Well, if you’re like me and you’re always on the go, family and friends can now call your number – the same one they’ve always used – and rather than leave a voicemail (again!) you can have it ring on your computer or up to five phones of your choice so you’re always reachable when you want to be. Or, if you spend a lot of time calling that special someone, you can switch the talking onto a computer with Rogers One Number and you’ll no longer use up your daytime mobile minutes. And, if you want to take it a step further and stare into each other’s eyes, you can seamlessly turn the call into a video chat with the click of a button.

To really understand how it works, you have to see it in action. So to help me do just that, I recently sat down tech expert Winston Sih, to give you the details. Check it out:

Rogers One Number is available for free to eligible Rogers wireless customers, so there’s really no reason why you shouldn’t head over to www.rogersonenumber.ca and sign up right now. Once you’ve given it a try, let us know what you think by leaving us a comment.

How will you be using Rogers One Number?

Miranda is a regular contributor to RedBoard

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Rogers Introduces Ultimate Unlimited Family Plans

Ultimate Unlimited Family Plans from RogersBy definition, a family is a group of people who are joined together – whether in a close partnership, through marriage or by co-residence. Whether you’re a family in the traditional sense, or you’re sharing an apartment with your friends, living at home with your parents or moving in with a boyfriend – you’re considered a family to us.

Starting tomorrow, Rogers is launching the Ultimate Unlimited Family Plan allowing you to limitlessly chat with your best friends about upcoming plans, give your daughter endless local minutes to gossip about the Bachelor or let your husband send unlimited messages to the boys about the game.

While Rogers has had Family Plans for some time, what’s new is that now you have truly unlimited local talk and extreme text messaging so you never have to worry about going over your minutes or minimizing your hour-long text sessions. With everyone on this plan, every month, you will receive one bill for your whole family that helps make managing the family wireless bills a little easier.

The Ultimate Unlimited Family plan starts at $95.94 per month for two lines including unlimited voice and messaging or $140.94 per month for two lines including unlimited voice, unlimited messaging, and 2GB of shared data. You can add additional lines to your unlimited voice and messaging plan for just $27.97 per line per month and to your unlimited voice, messaging and data plan for $37.97 per line per month. With these family plans you’ll receive great unlimited features including:

  • Unlimited local talk
  • Unlimited Extreme Text Messaging
  • Unlimited Canadian-wide calling between plan members
  • Unlimited Canadian-wide calling from your computer (new and only from Rogers!)

With the voice and data plan option, your plan members will share 2GB of data with the option to increase this for just $10 a month for an additional 1GB of data. You can also add-on unlimited Canadian-wide long distance for $10 per line per month. Both this option and unlimited Canadian-wide calling from your computer is available for you to stay connected with family members located outside of your local calling area.

As always, Rogers offers you a wide selection of the latest and greatest devices for every member of your family and when you’re purchasing one eligible device you can get up to 4 more at $0 each with a 3-year term Ultimate Unlimited Family Plan. This offer includes some of the hottest devices including the Samsung Galaxy S II LTE, Motorola RAZR, HTC Raider, Nokia Lumia 710 and many more. All Rogers customers also gain value from many included Rogers services such as Rogers Phone Finder and the Handset Protection Guarantee Program.

What unlimited feature would you use the most in your family?

Katie is a regular contributor to RedBoard

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Rogers to launch the fastest LTE devices in Canada and new price plan options

Ready for more speed?

We’re raising the bar on the Long Term Evolution (LTE) experience with two new LTE devices that will offer the fastest speeds in Canada, as well as more LTE plan options.

What’s coming?

We’ll soon be launching the Sierra Wireless AirCard330U model of the LTE Rocket stick as well as the Sierra Wireless AirCard 763S LTE Rocket mobile hotspot which offer maximum theoretical LTE download speeds of up to 100 Mbps. These devices will be the first to support connectivity on both the 1700/2100 MHz and the 2600 MHz spectrum on Rogers LTE network, offering typical LTE download speeds of up to 40 Mbps, compared to 12-25 Mbps for devices using 1700/2100 MHz only. Now, that’s fast.

LTE mobile internet pricing plan news

We will also extend our range of 4G HSPA+ mobile internet plans to LTE devices including the Flex Rate plan for Rocket stick and mobile hotspot starting from $22.93 per month and Flex Rate plans for tablets starting from $7.93 per month. We’ll continue to offer the LTE Introductory Plan of $52.93 for 10 GB/month on a three-year-term and plans include no overage fees for the first month.

LTE options on more smartphone plans

Also starting this week, we will be expanding our range of LTE-ready plans for smartphones to include Voice & Data Plans starting from $52.97 per month as well as a $25/500MB Data Plan option that can be added to any voice plan.

Availability and how to reserve

The new LTE pricing options will be available this week. The Sierra Wireless AirCard 330U model of the LTE Rocket will be in stores in the next few weeks and the Sierra Wireless AirCard763S LTE Rocket mobile hotspot will be available this Spring. Rogers customers can reserve the new LTE devices online at www.rogers.com/lte.

We were first to launch an LTE network in Canada, starting in Ottawa last July, followed by Toronto, Montreal and Vancouver in September as well as surrounding cities. We’ll be  expanding to more than 25 additional cities to bring the benefits of LTE to more than half the Canadian population by the end of the year.

We were also first to launch LTE devices in Canada and we continue to expand our selection with innovative devices like the recently announced Samsung Galaxy Note, an all-in-one LTE tablet and smartphone hybrid. We also carry:

What will you do with the speed offered by these new devices?

Sara is a regular contributor to RedBoard

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Get ready…. Rogers expands LTE lineup with the Samsung Galaxy Note

Samsung Note from Rogers

Shield your eyes…. The bright, crisp, huge 5.3-inch HD Super AMOLED touchscreen display on the Samsung Galaxy Note will be here soon. It’s coming to Rogers in February. The Galaxy Note is packed with features, an all-in-one LTE tablet and smartphone hybrid. Running on Android OS 2.3, the Note is made of tough Gorilla Glass, has an “S Pen” stylus pen to take notes, and a 1.5GHz dual-core processor. With the eight megapixel camera you can record 1080p HD videos, and since it runs on the LTE network you can upload your videos to YouTube in seconds.

The Samsung Galaxy Note joins Canada’s first LTE smartphones like the exclusive HTC Jetstream LTE tablet, the first LTE tablet in Canada, the Rogers LTE Rocket stick (Sierra Wireless AirCard 313U) and the LTE Rocket mobile hotspot (Sierra Wireless AirCard 754S). This device allows you to create a mobile hotspot for up to 5 Wi-Fi devices.

Rogers was the first wireless carrier in Canada to launch an LTE network. This year, we will expand our LTE network to more than 25 additional cities in Canada to cover more than 50 per cent of the population. The Rogers LTE network offers mobile speeds similar to broadband connections and delivers unparalleled connectivity and increased usage capacity to provide an unrivalled mobile experience. Rogers LTE network is now live in Ottawa, Toronto, Montreal, Vancouver and many surrounding communities.

Customers can reserve the Samsung Galaxy Note by using the Rogers Reservation System and searching under “Special Orders.” You can find more information about Rogers LTE at www.rogers.com/lte.

What feature of the Samsung Galaxy Note are you most excited about?

Katie is a regular contributor to RedBoard

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Rogers on Demand Online: what’s new for 2012

Alcatraz on Rogers on Demand OnlineIt’s hard to believe that we’re near the end of January already. How are you feeling? Resolved? Tired? Ready to take on a brand new year? A new year also means brand new tv shows all vying for your time and eyes. To bring you up to speed on what’s out there, we’ve put together a list of some of the new prime time shows we’ve got on Rogers On Demand Online. Take a look – I bet there’s something you’ll love to watch.

Alcatraz

What do you get when you combine the most ominous prison in American history with one of the most acclaimed creators currently working in television? The answer is J.J. Abrams’ Alcatraz, which is free to watch to everyone. The show stars Sam Neil, Jorge Garcia (Hurley from Lost) and Sarah Jones. The series combines the supernatural mystery of Lost with a police procedural style case of the week, which makes it an entertaining show.  The big question of the series – how are long supposed dead former Alcatraz prisoners alive in contemporary San Francisco having not aged a day? Hopefully, we’ll get answers sooner than later.

Arctic Air

Take a look at the new CBC show Arctic Air, free to watch for all Rogers Customers, and you may notice a familiar face. Adam Beach has been seen in all sorts of mainstream fair, including the film Cowboys and Aliens, Flags Of Our Fathers and as a regular on Law and Order: SVU. In Arctic Air, Beach stars as Bobby, who returns home to Yellowknife and the family business, a maverick airline run by an eclectic group of people.  The show is already a huge hit, with more than 1 million people watching the premiere episode. Catch up on the series and see what Canada’s been talking about, right here.

My Babysitter’s A Vampire

If you’re looking for something for the kids, you should definitely check out Teletoon’s My Babysitter’s A Vampire. What began as a made for television film is now a full on series about a trio with some cool powers – Ehtan is a Seer, his best pal Benny is a spellmaster and his babysitter Sarah just happens to be a vampire. Together, they take on all sorts of things that go bump in the night – from zombies and ghosts to demons and witches. My Babysitter’s A Vampire is free to watch to Rogers cable customers, so catch up on the first three episodes right now.

That’s just a taste of some of the new shows available to watch on Rogers On Demand Online. There are also brand new episodes of How I Met Your Mother, Glee and many more available as well.

Of all the new shows that have premiered in 2012, which are you most excited about?

Andrew is a regular contributor to RedBoard

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Rogers device subsidies 101: Choose the option that’s right for you

Our friends in legal have asked us to make some edits to this post. In the spirit of transparency, we wanted to let you know that the following text has been changed from when it was originally published. The primary fix is that we’ve re-written to clarify that all customers have a contract with Rogers, even when they choose a no-term, no cancellation fee option.

We know that some of you have had questions about fixed term wireless contracts and why they exist.  What you may not know is that Rogers offers you choices, even when it comes to contracts. You can always be without a fixed term contract with Rogers if you choose to pay full price for your device upfront and pay for your services month-to-month.

Why do I need a fixed term contract?

When you enter into a contract, you receive a device or service at a reduced cost. The benefit of signing up for a 1, 2 or 3-year term is the upfront savings you get on the wireless device you want.

Wireless devices can cost hundreds of dollars depending on the model.   You can choose to skip the fixed term contract and buy your device at full price, but sometimes, getting a break on the cost of that new quick messaging device, smartphone, tablet or RocketStick makes more sense and is easier on your wallet than paying for it outright.

What if I want out of my fixed term contract? What fees apply

We often get questions about cancellation fees and why they exist.  As part of our ongoing commitment to our customers, we’ve implemented a new policy around what happens when customers with a fixed term choose to end their fixed term early.

Here’s the new policy:

  • If you received a device subsidy when you signed up, and you want to cancel your service before the end of your fixed term, you will need to pay the Device Savings Recovery Fee (DSRF), which is based on your device subsidy.
  • You can find the amount of your device subsidy (economic inducement) in your agreement. To calculate the DSRF, just divide the subsidy you received on your device by the length of your contract in months , multiply that number by the months left in your fixed term contract and of course, add applicable taxes.
  • Did you get a bigger subsidy when you signed up because you have a data plan? Rogers offers additional subsidies to customers who sign up for both voice and data plans.
  • The Additional Device Savings Recovery Fee (ADSRF) is charged to subscribers with data plans who cancel prior to the end of their term. You can also find the amount of your data plan subsidy (additional economic inducement) in your agreement.
  • This is calculated the same way as the DSRF, taking into account the months left in your fixed term contract and the initial subsidy provided to you.
  • The one-time service deactivation fee is $12.50 per line and charged to all term customers in provinces other than Quebec and Manitoba if they choose to cancel their services before the end of their fixed term. This fee helps to cover the administrative costs and charges associated with your cancellation.

It’s always important to understand what you’re paying for, which is why we’re trying to make it easier for customers to understand our device subsidies.

Heather is a regular contributor to RedBoard

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The launch of the Motorola RAZR…literally

Recently, we released a series of videos featuring the Motorola RAZR, available exclusively at Rogers. These videos were not your typical demo video or unboxing – quite the opposite (and a little more entertaining if you ask me!)

We shot the Motorola RAZR - with its heavy-duty Kevlar fiber coating and tough Corning Gorilla Glass – out of an air cannon through things like popcorn, pop, paint, canvas, an egg and a cake.

The Motorola RAZR video series were entertaining and not like other mobile demo videos. Don’t take my word for it. See for yourself in the series of videos below:

Motorola RAZR vs. The Baker’s Dozen:

The Motorola RAZR vs. The Movies:

Motorola RAZR vs. The Blank Canvas:

Think these are cool? Stay tuned. A special bonus video is coming soon!

UPDATE (January 6, 2012, 1:33 p.m): As promised, here is the special bonus video:

Miranda is a regular contributor to RedBoard

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Smartphones in bed

Rogers Innovation Report reveals that four in 10 (39%) Canadians say they sleep with their devices within arm’s reach – either beside them on the nightstand or in their beds.I’ll admit it. I’m promiscuous when it comes to my wireless devices. I switch back and forth between my BlackBerry Torch and my iPhone. And I use an Android tablet.

I couldn’t live without my gadgets and I’m not alone.

According to research we released yesterday in the first Rogers Innovation Report, Canadians love their cell phones.The vast majority of Canadian smartphone and tablet owners (85%) say they’re attached to their devices.

How attached? Well, one in 10 (11%) say they wouldn’t want to live without them. And four in 10 (39%) Canadians say they sleep with their devices within arm’s reach – either beside them on the nightstand or in their beds.

Younger Canadians are even more attached to their devices. Among Canadians aged 18 to 24, three-quarters (76%) sleep with their phones within arm’s reach and one in four (23%) snuggle up with their devices in bed.

And we want to use them everywhere. One in four Canadians (23%) want to use their devices in the bathroom, with a minority (3%) even wanting to use their devices while taking a bath or shower.

Canadian smartphone and tablet users are also optimistic that new wireless technologies will keep making their lives better. Some 68% of Canadians surveyed said voice interaction with devices, such as Apple’s Siri, will make their lives better, while 61% feel using their devices for purchases will do the same.

What about you? How attached are you to your device? What’s the most unusual place you’ve ever used your cell?

Keith McArthur is Vice President of Social Media at Rogers

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Rogers Innovation Report: top technology predictions for 2012

Canadians have high expectations for technology in 2012. Faster network speeds, smaller laptops and more purchases over wireless devices are just some of the predictions for the year ahead.

These predictions come from the first Rogers Innovation Report, a regular report we’ll be doing to get Canadians views on technology.

As the year comes to a close, we focused our first edition of the Rogers Innovation Report on technology predictions for 2012. We asked Canadian smartphone and tablet users if technology makes their lives better and easier and their views on advancements for the next few years. Check it out:

Rogers Innovation Report looks at technology trends for 2012


What do you think of the first Innovation Report? Did any of the numbers surprise you?

Miranda is a regular contributor to RedBoard

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