Archive for the ‘news’ Category

Revolutionize your relationships: Introducing Rogers One Number

Introducing Rogers One Number. This new service exclusively from Rogers lets you talk, text and send picture messages, and video chat with other Rogers One Number users, all from your computer using your existing phone number. By using Rogers One Number, all calls to Canadian numbers, video chats with other Rogers One Number users and outgoing wireless text messages are free.

How might you use it, you ask? Well, if you’re like me and you’re always on the go, family and friends can now call your number – the same one they’ve always used – and rather than leave a voicemail (again!) you can have it ring on your computer or up to five phones of your choice so you’re always reachable when you want to be. Or, if you spend a lot of time calling that special someone, you can switch the talking onto a computer with Rogers One Number and you’ll no longer use up your daytime mobile minutes. And, if you want to take it a step further and stare into each other’s eyes, you can seamlessly turn the call into a video chat with the click of a button.

To really understand how it works, you have to see it in action. So to help me do just that, I recently sat down tech expert Winston Sih, to give you the details. Check it out:

Rogers One Number is available for free to eligible Rogers wireless customers, so there’s really no reason why you shouldn’t head over to www.rogersonenumber.ca and sign up right now. Once you’ve given it a try, let us know what you think by leaving us a comment.

How will you be using Rogers One Number?

Miranda is a regular contributor to RedBoard

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Rogers Introduces Ultimate Unlimited Family Plans

Ultimate Unlimited Family Plans from RogersBy definition, a family is a group of people who are joined together – whether in a close partnership, through marriage or by co-residence. Whether you’re a family in the traditional sense, or you’re sharing an apartment with your friends, living at home with your parents or moving in with a boyfriend – you’re considered a family to us.

Starting tomorrow, Rogers is launching the Ultimate Unlimited Family Plan allowing you to limitlessly chat with your best friends about upcoming plans, give your daughter endless local minutes to gossip about the Bachelor or let your husband send unlimited messages to the boys about the game.

While Rogers has had Family Plans for some time, what’s new is that now you have truly unlimited local talk and extreme text messaging so you never have to worry about going over your minutes or minimizing your hour-long text sessions. With everyone on this plan, every month, you will receive one bill for your whole family that helps make managing the family wireless bills a little easier.

The Ultimate Unlimited Family plan starts at $95.94 per month for two lines including unlimited voice and messaging or $140.94 per month for two lines including unlimited voice, unlimited messaging, and 2GB of shared data. You can add additional lines to your unlimited voice and messaging plan for just $27.97 per line per month and to your unlimited voice, messaging and data plan for $37.97 per line per month. With these family plans you’ll receive great unlimited features including:

  • Unlimited local talk
  • Unlimited Extreme Text Messaging
  • Unlimited Canadian-wide calling between plan members
  • Unlimited Canadian-wide calling from your computer (new and only from Rogers!)

With the voice and data plan option, your plan members will share 2GB of data with the option to increase this for just $10 a month for an additional 1GB of data. You can also add-on unlimited Canadian-wide long distance for $10 per line per month. Both this option and unlimited Canadian-wide calling from your computer is available for you to stay connected with family members located outside of your local calling area.

As always, Rogers offers you a wide selection of the latest and greatest devices for every member of your family and when you’re purchasing one eligible device you can get up to 4 more at $0 each with a 3-year term Ultimate Unlimited Family Plan. This offer includes some of the hottest devices including the Samsung Galaxy S II LTE, Motorola RAZR, HTC Raider, Nokia Lumia 710 and many more. All Rogers customers also gain value from many included Rogers services such as Rogers Phone Finder and the Handset Protection Guarantee Program.

What unlimited feature would you use the most in your family?

Katie is a regular contributor to RedBoard

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Rogers to launch the fastest LTE devices in Canada and new price plan options

Ready for more speed?

We’re raising the bar on the Long Term Evolution (LTE) experience with two new LTE devices that will offer the fastest speeds in Canada, as well as more LTE plan options.

What’s coming?

We’ll soon be launching the Sierra Wireless AirCard330U model of the LTE Rocket stick as well as the Sierra Wireless AirCard 763S LTE Rocket mobile hotspot which offer maximum theoretical LTE download speeds of up to 100 Mbps. These devices will be the first to support connectivity on both the 1700/2100 MHz and the 2600 MHz spectrum on Rogers LTE network, offering typical LTE download speeds of up to 40 Mbps, compared to 12-25 Mbps for devices using 1700/2100 MHz only. Now, that’s fast.

LTE mobile internet pricing plan news

We will also extend our range of 4G HSPA+ mobile internet plans to LTE devices including the Flex Rate plan for Rocket stick and mobile hotspot starting from $22.93 per month and Flex Rate plans for tablets starting from $7.93 per month. We’ll continue to offer the LTE Introductory Plan of $52.93 for 10 GB/month on a three-year-term and plans include no overage fees for the first month.

LTE options on more smartphone plans

Also starting this week, we will be expanding our range of LTE-ready plans for smartphones to include Voice & Data Plans starting from $52.97 per month as well as a $25/500MB Data Plan option that can be added to any voice plan.

Availability and how to reserve

The new LTE pricing options will be available this week. The Sierra Wireless AirCard 330U model of the LTE Rocket will be in stores in the next few weeks and the Sierra Wireless AirCard763S LTE Rocket mobile hotspot will be available this Spring. Rogers customers can reserve the new LTE devices online at www.rogers.com/lte.

We were first to launch an LTE network in Canada, starting in Ottawa last July, followed by Toronto, Montreal and Vancouver in September as well as surrounding cities. We’ll be  expanding to more than 25 additional cities to bring the benefits of LTE to more than half the Canadian population by the end of the year.

We were also first to launch LTE devices in Canada and we continue to expand our selection with innovative devices like the recently announced Samsung Galaxy Note, an all-in-one LTE tablet and smartphone hybrid. We also carry:

What will you do with the speed offered by these new devices?

Sara is a regular contributor to RedBoard

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Sports fans rejoice: Rogers launches 24/7 ‘Sportsnews’

Sportsnews from RogersHere at Rogers, we are passionate about sports. When we announced the recent acquisition of Maple Leafs Sports and Entertainment,you could feel the excitement all around the office and whether I’m in the elevator or walking past colleagues’ desks, people always seem to be buzzing about what’s happening on the field, on the ice, on the court, and so on.

That’s why we’re pretty excited to tell you about today’s launch of Sportsnews, a new sports cable service at no additional cost for Rogers digital cable customers. It’s the channel you flip to for your real-time sports fix. It’s the first cable service of its kind in Canada. Head over to channel 999 to check it out (available in SD or HD).

Here’s a quick rundown of what you can expect to see on Sportsnews:

  • Large scoreboard (one-third of the screen) with scores, including pre and post-game notes and in play scores and stats.
  • Twitter feed streaming from your favourite Sportsnet personalities.
  • The headline zone featuring breaking news and fun trivia facts.

Pulling in real-time scores, stats, breaking news and fantasy info, means there’s always something interesting for avid sports enthusiasts. Especially with the NHL All-Star Weekend around the corner, can’t wait to see how my favourite players stack up in the skills competition and how they’ll perform in the All-Star Game. Pretty sweet I can get those updates while I’m channel surfing or working out.

Will you be tuning into Sportsnews?

Kaili is a regular contributor to RedBoard

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2011 year in review: top 5 favourite posts

Rogers RedBoard year in reviewWell, that’s a wrap. 2011 is nearly done and we’ve had a great year here on RedBoard! We’ve covered everything from the iPhone 4S launch to the Royal Wedding and welcomed some new writers into the mix. To mark the end of a great year, we’re recapping our top 5 favourite posts of 2011.

  1. My Day as a Rogers Android: Our own @RogersMelanie got to live a childhood dream. On October 26, she dressed as the Android mascot at Android TO, Canada’s largest Android conference, and entertained more than 600 attendees throughout the day. To mark the momentous occasion, we filmed a video of her once-in-a-lifetime experience which generated more than 10,000 views.
  2. Canada’s first LTE network is live: Where were you the day Rogers launched Canada’s first LTE network? I was in Ottawa – the first city in Canada to experience LTE – to show off the capabilities of the latest global wireless technology at a launch event. On that day, we also announced that LTE would be coming to Toronto, Vancouver and Montreal. And on September 28, we officially launched Rogers LTE in those cities.
  3. RedBoard Celebrates one year anniversary: On March 2, our blog turned 1. To mark this milestone, we held our first Tweetup in Toronto and invited RedBoard readers to come out and celebrate with us. For those outside the city, we held a contest to win RedBoard loot bags. We’re looking forward to celebrating our second birthday next year, as well as a first birthday for FilRouge, our new French blog, which launched in September of this year.
  4. Rogers launches new early upgrade offer: On May 6, we announced an early upgrade promotion that allows you to upgrade your device as early as six months into your existing contract term. We know many of our readers here on RedBoard are the kind of people that want the latest gadget as soon as it’s available. We were happy to offer this new option to provide our customers with this added freedom and flexibility.
  5. Rogers Innovation Report: top technology predictions for 2012: Just over a week ago, we launched the first Rogers Innovation Report, a regular report we’ll be doing to get Canadians views on technology. The best part? The infographic. This visual display of our findings revealed interesting statistics like the number of Canadians who sleep with their smartphones or have the urge to take them to the bathroom!

On behalf of the RedBoard team, we’d like to wish you a happy new year, and all the best in 2012. We’re looking forward to another great year.

Are there any topics you’d like to see us cover in 2012?

Miranda is a regular contributor to RedBoard

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Rogers offers premium SMS choices for customers

Rogers Premium SMS servicesThere’s no denying that SMS or texting is a fast, easy way to stay in touch with family and friends. For some, it’s also a way to get the latest sports scores, weather report or make new friends through chat services. These types of texts are called premium SMS and we now give you easy ways to manage these sorts of text messages so you can better keep track of costs, or choose not to receive them.

What is a premium SMS message exactly?

Premium SMS messages often charge an additional fee above standard text messaging costs. The costs usually range from $1 to $10. You can subscribe to a premium SMS service online by inputting your mobile phone number or by texting a specific short code (usually four or five digits). This could include submitting your mobile number on online contests, to win a tablet for example. Always read the terms and conditions before submitting your mobile number online. Regardless of whether a subscription is initiated online or through a mobile device, there is always a two-step activation process. This includes inputting your number online or through your mobile device and sending a confirmation ‘YES’ text to complete the subscription. Once confirmed, you are then charged for the messages until you ask them to stop.

How do I stop them?

If you ever want to stop a premium SMS service, reply with the message ‘STOP’ to the short code and you will be unsubscribed to the service.

What is Rogers doing to help you?

Have you ever signed up for a premium SMS service by mistake only to be charged later? Do you have a teenager who subscribed to a service without your knowledge? We can help. We provide a $40 monthly subscription cap for premium SMS programs, so when your subscription to a premium SMS program reaches $40 you won’t receive any more texts or charges. We have also taken a step to protect our customers from confusing online contests; we are not approving any new third party premium SMS services that run such contests.

We’re the only Canadian carrier to offer several other ways to manage premium SMS services:

  • The option to block all premium SMS so even if you accidentally submit your mobile number online to receive a ‘joke of the day’ you wouldn’t receive a text from a premium SMS service. This will also block SMS from other companies, like SMS flight updates. Don’t worry; you will still be able to receive texts from your friends and family.
  • For premium SMS chat we now send our customers a reminder when they reach $100 for one program, and when they reach $500 we end the program.
  • We provide detailed information on third party premium text message services on your bill, including contact information so if you have questions about a charge, you can easily contact the message provider.

To add the premium SMS block service to your account please contact Rogers Customer Care.

Marina is a regular contributor to RedBoard

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Take TV into your own hands with Rogers Live TV beta app

Rogers Live TV appIf you’ve ever wished you could have a TV in every room of your house, you’re in luck. Introducing the Rogers Live TV app, currently in beta, that lets you stream live TV on your iPad. The latest in TV innovations, and a first in Canada, this new app gives you the freedom to watch  shows from anywhere in the home.

At launch, customers will be able to stream 20  channels through their iPad, with more channels coming soon. And there is no additional cost to Rogers Live TV.

We’re anticipating a full launch of Rogers Live TV app in early 2012.  A version for Android tablets will be available soon.

How it works:

Step 1: Check eligibility – The Rogers Live TV app is available via WiFi to Rogers digital television customers in Ontario who subscribe to Rogers Hi-Speed Internet with a MyRogers account.

Step 2: Set up your MyRogers profile – If you’re already registered for a MyRogers profile, move on to Step 3. If not, just go here to create your profile. Next, associate your Rogers digital television and Hi-Speed Internet accounts to your MyRogers ID. (You will need the account number found on your invoice).

Step 3: Download the app –Just download the free app from the iTunes app store, log in using your MyRogers profile and start streaming.

Step 4: Start streaming! – You’ll now have a selection of great content to watch on your iPad. Not all channels you subscribe to will be available on the app, but we’ll be expanding the list of channels in the future. Like any WiFi usage, Internet datawill count towards your monthly internet bandwidth allotment.

For more info on Rogers Live TV go to www.rogers.com/livetv or check out the FAQ.

Which rooms in your house will you start streaming in?

UPDATE (December 20, 2011, 11:46 am): The Rogers Live TV app is now available for Samsung Galaxy 10.1 tablets. Download it for free here.

Sharon is a regular contributor to RedBoard

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Super fast speeds coming your way: Rogers LTE network now live in more cities around Toronto and Vancouver

Rogers LTE Mississauga, Brampton, Delta and Surrey… the future of fast is here! Today, Canada’s largest and fastest LTE network is now available in more cities in the Greater Toronto Area and surrounding Vancouver, giving more than eight million Canadians access to Rogers LTE network.

The Rogers LTE network offers mobile speeds similar to broadband connections and is now live in more cities in the Greater Toronto Area. Rogers is first to offer an  LTE network to residents in Brampton, Vaughan, Richmond Hill, and Markham. Surrounding Vancouver, Rogers is the first to offer access to an LTE network to the communities of West Vancouver, North Vancouver, Port Coquitlam, Delta, Langley, Surrey and Maple Ridge.

Still looking for Rogers LTE to arrive in your city?  The Rogers LTE network will expand to more than 30 per cent of the population by the end of 2011. You can learn more about Rogers’ LTE network, coverageand device pricing by visiting www.rogers.com/lte. To find out when LTE is coming to your area, sign up for updates at www.IwantmyLTE.ca. Which Rogers LTE device is on your holiday wish list?

Rogers is also the first carrier to offer Canadians the new LTE Rocket mobile hotspot (Sierra Wireless AirCard® 754S). The Rocket mobile hotspot allows you to connect up to five laptops, game systems, music players and more at LTE speeds. Also available, the Rogers exclusive Samsung Galaxy S II LTE smartphone, the HTC Raider smartphone, the Rogers exclusive HTC Jetstream LTE tablet and the Rogers LTE Rocket stick (Sierra Wireless AirCard 313U).

UPDATE (January 20, 2012, 4:18 pm): If you want to read a customer review of Rogers LTE network, check out this post from Howard Forums.

Marina is a regular contributor to RedBoard

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Coming to an Xbox near you: Rogers on Demand

I’m a huge Xbox fan, and have been for a very long time; I was at one of the launch parties for the first console way back in 2001! It’s the most important part of my home entertainment experience: from blockbuster releases and independent games to custom portals and behind the scenes videos, the console is the centerpiece of my home video experience. As such, I am really thrilled to be involved in one of our most anticipated new projects.

Here at Rogers, we’re always exploring opportunities to bring you the content you love in new and exciting ways. With that in mind, we are excited to announce that Rogers On Demand will be coming to the Xbox 360 in time for the holidays!

Features and Programming

Our application will be a great way to enjoy Rogers On Demand content from anywhere via your Xbox 360, and will integrate seamlessly with the new Xbox dashboard experience. Features will include:

  • A diverse assortment of TV shows like Mad Men, movies, trailers and curated channels such as the Kids & Family Collection
  • Kinect integration including voice and gesture based commands to browse and load content
  • Predictive search to quickly locate the content you’re looking for

Rogers postpaid wireless, home phone and Internet customers can catch-up on shows from Citytv, CBC and CBC News Network, watch movie trailers and more. Rogers cable TV customers have access to premium channel programming that they subscribe to through their existing cable package.

We are constantly working to add new features and content!  Stay tuned as we add more shows and movies to our ever growing library. Let us know in the comments below if there are features that you would like to see on the Rogers On Demand on Xbox 360 experience.

Availability

The application will be available to all Rogers customers who have an Xbox LIVE Gold membership and a Rogers On Demand Online account. If you are already registered at Rogersondemand.com, you will be good to go! If you haven’t registered yet, be sure to set up a free account for access to a selection of great content on the Xbox 360, select Android devices, iPhone and iPad as well as on your computer.

At Rogers, we’re always working hard to provide new experiences on new platforms. Be sure to let us know what you think in the comments section below. You can also connect with us on Facebook and Twitter.

To see the Rogers on Demand application on Xbox in action, check out this short video:

Are you excited about the Rogers On Demand experience on Xbox 360?

Edward is a regular contributor to RedBoard

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Cha-ching: score savings with RDeals

RDeals.caThere is nothing more rewarding than scoring a deal – especially when it’s with your favourite brand or retailer. Many of us here pride ourselves on getting that incredible deal – which is why we are so excited for the official launch of RDeals.ca, a new daily deals site that offers local and national finds for up to 90 per cent off the original price. Everything from food and fashion to vacations and technology, RDeals will bring quality deals to your inbox.

To get in the spirit of giving, RDeals launched nationally today with a great offer of three great gifts. For $32, you can give two magazine subscriptions from a list of eight Canadian publications including Today’s Parent, Flare and Chatelaine as well as a $25 Chapters Indigo gift card.

RDeals

Neil McPhelan, co-founder of Toronto menswear store GreenShag, displays a selection of cufflinks to be featured on RDeals.ca this week

The deals don’t stop there. Over the next month, Torontonians will have access to some amazing offers including:

  • GreenShag: Toronto’s hippest menswear store offers a 65 per cent discount on a wide selection of hip and truly Canadian cufflinks
  • The Gourmet Gift Basket Store: Send a little sweetness to your friends and family with a large 17-inch chocolate-filled gift basket at 50 per cent off
  • Sundari Photography: Show off your picture-perfect brood in a family portrait session with sought-after Toronto photographer. For $65, receive a 1-hour photo shoot and 75 digital prints

To get all of you in Toronto in the mood for savings, we’re going to be doing something special on Twitter today. We can’t share details yet, but be sure to follow RDeals on Twitter at @RDealsToronto

How does it work?

Just head over to www.rdeals.ca and have a look at our deals. To receive deals daily via email, just fill in your name, email address and postal code to opt in to receive the deals. Every time there’s a new deal, you’ll receive an email with details. To purchase, just click on the “Buy Now” button and follow the instructions to complete your purchase.

How is RDeals different from daily discount sites?

RDeals is all about bringing you quality deals from your favourite brands and retailers. For example, our national deal we launched with today includes a gift card from Chapters Indigo. We are also going beyond email to bring great deals to you through widgets on Rogers digital media properties like FLARE.com or Chatelaine.com.

What about deals outside Toronto?

While we have great national deals for everyone, local deals as of today are only available from Toronto-based retailers. However, we have plans to expand to many more markets in the next year.

To register for RDeals, or for more information about participating as a merchant, visit www.rdeals.ca. To keep up with all the news and updates from RDeals, you can also follow RDeals on Twitter or on the Facebook page.

What deal would you like to see from RDeals?

Allison is a regular contributor to RedBoard

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