Archive for the ‘Network’ Category
Rogers was the first to launch LTE in Canada over two years ago. Since then we have continued to bring innovation to Canadian consumers and have deployed LTE to more than 24 million people in over 120 cities (and counting).
We’ve made significant investments to deliver Canada’s fastest LTE network – now up to two times faster than our largest competitors on a national average. (Our lawyers want us to point out that this is based on tests comparing average download speeds across Canada within Rogers LTE coverage areas. An LTE device and SIM card are required to access top speeds, which may vary based on factors such as device, topography and environmental conditions.)
This fall, we took to the streets to test our network speeds across Canada and had a little fun along the way. But we want you to experience it for yourself, which is why you’ll soon see our street teams in action at a Cineplex theatre or Rogers store location near you.
What does it take to be the fastest LTE network? And what does that really mean for you? Check out our infographic to see how we’re working to improve your wireless experience.
For more information about the Rogers LTE network or to find a Blown Away Speed Challenge near you, visit rogers.com/LTE.
PCMag.com has recognized Rogers need for speed, ranking us the fastest overall in their Canada’s Fastest Internet Service Provider review. They also named Rogers Canada’s fastest wireless network on a national average.
For wired internet, Rogers had an average 27.2 Mbps download speed. On the wireless side, the Rogers LTE network delivered the highest speeds in six Canadian markets including Toronto, Montreal, Quebec City, Ottawa, London and the Niagara region.
PCMag.com Features Editor Eric Griffith led the “Fastest ISP” project while Lead Mobile Analyst Sascha Segan ran the “Fastest Mobile Networks” search. We had a chance to ask them about the tests, fast networks and the growth of the industry.
What factors do you consider when ranking networks?
Eric: It’s helpful for both readers and providers to know how ISPs stack up against their competition. We factor the average upload and download speed into an index number (based on 20 per cent upload and 80 per cent download) to get a quantifiable measurement for all the providers.
Sascha: We measure speed and reliability. We upload and download data, surf to web pages and keep an eye on how often the connections drop or stall.
What were your findings?
Eric: After eight months of testing using our speedtest site, we found that in Canada, Rogers had the highest download speed by far. That pushed its index rating to 22.2–well above the rest of the major, national ISPs.
Sascha: Urban Canada has very fast networks, on average faster than American networks. The three major Canadian carriers have been very aggressive at rolling out LTE and advanced technologies like Category 4 LTE.
Why do network speeds matter to consumers?
Eric: The Internet is getting more and more bandwidth intensive—just look at the traffic attributed to Youtube and other media streaming sites. The more speed a customer can eke out, the happier they’ll be.
Sascha: People get frustrated when it takes too long to get their information. And more and more people are using mobile networks for media streaming, and for uploading photos and videos. Those demand consistent, fast connections to operate properly.
What advantage does the customer get by being on the fastest network?
Eric: No delays—nothing annoys more than waiting. People expect video on the Internet to be as instant as the text they read or the shows on their TV. Only with a high-bandwidth pipe is that possible.
Sascha: The goal is seamlessness. With the fastest network, you don’t have to worry about when and whether your app will download or your movie will play. It just does.
How do you take advantage of the new network speeds available?
Eric: The best way to take advantage of the fastest network speeds: use it. You’ve got a pipe to the single greatest repository of information ever created by mankind. Use it often and constantly.
Sascha: You need a phone which supports a fast network. Right now, for instance, Rogers has three levels of LTE phones available. iPhones have LTE, but they don’t support the 2600Mhz band which supplements speeds in big cities. The sweet spot right now is with phones like the Samsung Galaxy S4, which have that faster 2600Mhz band. And we’re starting to see even faster phones like the LG G2, which support Category 4 for even faster speeds.
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Weekend Reading: LTE to launch in Manitoba, the wallet versus smartphone battle and a live chat about TV viewing habits
Looks like it’s going to be a beautiful sunny weekend across most of Canada folks! We’re celebrating by bringing our LTE Max network to Manitoba this weekend, hosting a live chat about TV viewing on Redboard and trading our wallets for smartphones – all in this week’s edition of Weekend Reading.
Manitoba welcomes launch of Rogers LTE network
Manitoba was definitely one of the most eager provinces awaiting the Rogers LTE Max network. So we were thrilled to announce that as of this weekend our LTE Max network would be hitting the cities of Winnipeg, Brandon, Victoria Beach and Grand Beach.
The LTE expansion doesn’t stop there – we will continue to expand our offerings in the province through a network sharing agreement with MTS, enabling us to deploy LTE to more than 90 per cent of Manitoba’s population over the next five years, including Selkirk, Steinbach and Ste. Anne this summer!
What do you value more – your wallet or smartphone?
Though 60 per cent of people still value their wallet, a whopping 40 per cent preferred their smartphone in a recent Ipsos study covered by IT Business. As IT Business points out, though 20 per cent more are still dependent on their wallet, it’s actually a small percentage considering how new mobile payments are to the marketplace.
Just over a year ago, Rogers introduced mobile payments to Canada in partnership with CIBC. In November we expanded to create the mobile app with suretap technology. With mobile payments on the rise, it’s no surprise to us that it’s such a close race between smartphones versus wallets. Our own Innovation Reports have revealed that 65 per cent of people surveyed said they would feel naked without their smartphone and internet access. Combining your wallet and smartphone seems like the perfect fit!
Do you have a preference? Personally I’m all for carrying my slim iPhone over a bulky wallet when I run to Starbucks! The more retailers adopt this, the less I’ll be bringing my wallet for sure!
Love TV and movies? We want to hear from you!
Canadians love their marathons. TV and movie marathons, that is. More than 80 per cent of Canadians watched three or more TV episodes or two movies back-to-back this year, according to the latest Rogers Innovation Report, released Monday. The longest viewing sessions top out at more than five hours on a weekday and seven hours on a weekend. To learn more about Canadians’ viewing habits, you can check out the full report on SlideShare and find out what kind of TV viewer you are by completing the interactive infographic here.
Do you love marathon watching full seasons of your favourite shows? Do you like to tweet every plot twist and turn? Join our live chat Tuesday at noon (EDT) on RedBoard and Twitter to discuss the findings from the latest Rogers Innovation Report and take part in a trivia contest for your chance to win a great prize.
Kelly is a regular RedBoard contributor.
Hello, Manitoba: Rogers brings blazing fast LTE network to Winnipeg, Brandon, Victoria Beach and Grand Beach
We know our customers in Manitoba have been looking forward to this news. Starting June 17, customers in Winnipeg, Brandon, Victoria Beach and Grand Beach will be able to access the blazing fast speeds of the LTE Max network. And we will continue to expand our offerings in the province. Rogers, through a network sharing agreement with MTS, will deploy LTE to more than 90 per cent of Manitoba’s population over the next five years.
Rogers will roll out LTE to additional markets in Manitoba this summer, including Selkirk, Steinbach and Ste. Anne
Rogers LTE Max is a premium wireless network that enables theoretical device speeds of up to 150 Mbps – the fastest available speeds for Canadian smartphone users.
The LTE Max network allows customers to do more on their smartphones, even faster. Armed with the latest LTE-enabled device, such as the new BlackBerry Q10 and the Samsung Galaxy S4, you can quickly download large files, live stream HD programming, stream YouTube clips and music or enjoy the latest game from the app store.
We know our customers are hungry for fast data connections. Since Rogers launched Canada’s first LTE network in July 2011, the company has seen an 80 per cent increase in wireless internet usage year over year.
Jennifer is a regular contributor to RedBoard.
Weekend Reading: Your iPhone case personality, more Rogers LTE Max expansions and socially savvy parenting
We’ve got a great mix of articles that stood out to us this week, including what your iPhone case says about you, more Rogers LTE Max updates and how to be as socially savvy as your kids. Basically we’ve got you covered for light, exciting and educational reading all in one post! So kick back and catch up with this week’s edition of Weekend Reading.
What your iPhone case reveals about you
We thought we’d get things off to a lighter start this week by highlighting a graphic from Mashable on What Your iPhone Case Says About You. Are you a nerd? A diva? Perhaps a klutz? Check out their fun graphic of examples and see how accurate it is for you.
The description of the minimalist definitely fits my personality to a tee – but every now and then a girl needs some sparkle too, which lands me in the Diva category! How about you – are you toting a Rick Moranis heavy duty case or resorting to socks for phone protection?
More Rogers LTE Max expansions
Just last week we were pleased to announce our agreement with Videotron to bring LTE to even more residents in Quebec and Ottawa. This week we’re happy to let our customers know even MORE LTE Max expansions are underway for cities in Quebec, New Brunswick, Nova Scotia and British Columbia!
The news was shared on some of our favourite tech sites including CrackBerry, Brief Mobile and iPhone in Canada. Catch up on the latest developments and let us know if you’ve experienced the new LTE Max network yet.
Are you as socially savvy as your children?
Most parents nowadays have a fairly good understanding of the online world. In fact, one of our recent Rogers Innovation reports highlighted how the generation gap was decreasing, with 40 per cent of Canadians ages 18 to 24 using technology as a means to stay in touch with their parents.
But how confident are you that you really know what your kids are up to online? A new report from All Facebook revealed many parents are still in the dark when it comes to their children’s online activity, with a whopping 80 per cent of parents admitting they have no idea how to monitor their kids’ online behaviour. This may be why 85 per cent of kids aged 10 to 12 already have Facebook profiles even though the minimum age requirement is 13.
Have you had the chat with your kids about online safety? If not, check out our handy Tech Essentials section on online safety and get informed on passwords, social networks and more. As great as technology is for online exploring and connections, it’s important to educate yourself and your family on how to do it responsibly.
Kelly is a regular RedBoard contributor.
How much time do you spend on your smartphone daily? What are your favourite types of apps to use? And if you live in Quebec or Ottawa, we’ve got great news for you! All that and more in this week’s Weekend Reading!
Android vs. iPhone: Which users spend the most time on their devices?
According to a new study from CNET this week, iPhone users are logging the most minutes on their handsets.
iPhone users spend an average of 75 minutes a day on their devices, with 22 per cent of that time spent talking. Android users, however, only spend 49 minutes on their devices, with nearly a third of that time (28 per cent) spent talking.
What surprised me most in this article though were the two least-used features – GPS and device cameras. Having zero sense of direction, I can’t tell you how many times I’ve pulled out my smartphone to get me on track! And I find having a camera on your device makes it so much easier to capture moments, because we tend to always have our smartphones on us. It sounds like I’m not in the majority though – does the same hold true for you? Do you rarely use your GPS or smartphone camera?
Lifestyle apps becoming more popular
Did you know it’s already possible to control your washing machines, refrigerators or lights right from an app on your smartphone?
Lifestyle apps go beyond household electronics though. Take for instance Rogers Smart Home Monitoring service and app, which allow you to monitor, protect and control various parts of your home, including adjusting your thermostat on the go. There are also numerous car apps that can now lock and unlock doors, start your engine remotely and even gauge your battery life.
The Organization for Economic Co-operation and Development (OECD) predicts these kinds of apps will be in most households by 2022.
So what’s next for these apps? Making them business friendly. Midsize Insider recently looked at how businesses can use these apps to streamline their business by using them for conference calls and collaboration between employees, customers and partners. This article has some great tips and food for thought if you’re looking to improve your own business processes.
Rogers and Videotron build-out expanded LTE network
This week Rogers was happy to announce an agreement with Videotron to bring LTE to even more residents in Quebec and Ottawa.
The network and spectrum sharing agreement will help bring the blazing fast speeds of the LTE network to both businesses and consumers, and provide better mobile coverage in rural Quebec.
We also continue to roll out our LTE network to even more areas as part of our commitment to expand in 44 new markets this spring, so stay tuned.
Kelly is a regular RedBoard contributor.
Weekend Reading: Smartphone user dating habits, coding for kids and LTE in seven new markets this week
Ever wonder what your smartphone reveals about dating frequency? Or what apps are available to teach your kids about coding? We cover these plus unveil more exciting LTE news – all in this week’s edition of Weekend Reading.
Who has more first dates? iPhone, Android, Blackberry or Windows users?
Of 5,000 people surveyed in the U.S., 49 per cent of single iPhone users went on at least one date in 2012. In a close second was Windows with 46 per cent, then Android at 44 per cent and Blackberry at 42 per cent.
So what does this say about smartphone owners and their dating styles? Check out the full article and survey on Mashable here. Has your smartphone affected your dating life? If so, how?
Coding apps for kids
When I was in school, elective courses included things like music and art. While these are still considered optional, much of today’s curriculum is changing to reflect the needs of our current economy. Coding may not be a widely offered course yet, but you can give your kid a head start on learning one of the most in-demand skills for today’s job market.
This week, Read Write Web highlighted some great apps to teach your kids coding for programming. The six apps are designed for a variety of ages, starting as young as 5 years old. As Read Write Web points out, if you start them off young enough, you could end up raising the next Mark Zuckerberg!
Rogers LTE lights up in seven new markets this week
On Monday, Rogers was proud to announce that only four months into 2013, we have launched LTE in an additional seven markets. As part of our commitment to roll out LTE in 44 new markets this spring, Monday’s new markets include:
- Airdrie, Alberta
- Langley, B.C
- Keswick, Ont.
- Hamilton, including Grimsby, Ont.
- Orillia, Ont.
- Stratford, Ont.
- Ottawa, including Kanata, Nepean, Gloucester, Stittsville and Cumberland, Ont.
Kelly is a regular RedBoard contributor.
Exciting news BlackBerry® 10 fans! When the new smartphone launches this spring, Rogers will be the first Canadian carrier to bring its customers the BlackBerry Q10 device that supports the blazing fast 2600 MHz LTE spectrum band. The BlackBerry Q10 smartphone will be available in both black and white, but Rogers customers will be the first to have access to the white model.
The BlackBerry Q10 smartphone includes the physical QWERTY keyboard and a touch screen combined with the power of the BlackBerry 10 platform – perfect for people who love to communicate and collaborate on-the-go.
What makes this BlackBerry so fast?
The BlackBerry Q10 smartphone is built to run on the 2600 MHz LTE spectrum band with Rogers LTE, Canada’s fastest wireless internet. Rogers has more 2600 MHz spectrum band deployed than any other carrier in Canada, so if you’re looking for speed, this is the place to get your device.
With the BlackBerry Q10 smartphone on the Rogers LTE network, you’ll be able to do more with your device, such as live stream HD sports with no buffering, download large files quickly and stream music at faster speeds. And we announced last month we will expand our 2600 MHz LTE spectrum to 44 new markets this spring.
Want your smartphone in white?
Device colour can be very important, maybe to add a little personality or match your handbag. Whatever the reason, Rogers customers will be the first to get the BlackBerry Q10 smartphone in white.
How do I get one?
The BlackBerry Q10 smartphone will be arriving at Rogers retail locations across Canada in the coming weeks starting at $199.99 with select three year plans. Current Rogers wireless customers can reserve this device now on the Rogers Reservation System and pre-orders for new customers are now available at rogers.com.
Update, April 23, 2 p.m.: We’re happy to announce the BlackBerry Q10 will be available in-store at Rogers retail locations on May 1.
Weekends and sunny weather can move at a crawl, but when it comes to streaming my favourite song on the way to work or downloading a report before a meeting, I’m thankful for the fast LTE speeds on my smartphone. So I’m excited to share that our Rogers LTE network, Canada’s fastest wireless internet, will be bringing its speed to 44 new markets in Atlantic Canada, Alberta, Ontario and Quebec this spring.
Today, we’re announcing that over the next couple months, we’ll be launching LTE in Saint John, New Brunswick; Medicine Hat, Alberta; Sault Ste. Marie, Ontario; Guelph, Ontario; Muskokas, Ontario; Collingwood, Ontario; and multiple cities in Quebec. We’ll announce the other 38 markets in updates to this post over the next couple months.
We’re also excited to confirm that Rogers will be making its 2600 MHz LTE spectrum band available in all 44 markets, and 34 of the 44 new markets will offer theoretical network speeds of 150 Mbps. Rogers has more LTE network deployed in the 2600 MHz spectrum band than any other carrier in Canada.
What does 2600 MHz LTE mean to Rogers customers?
The 2600 MHz LTE spectrum band delivers higher speeds over the same distance, allowing Rogers customers to experience even faster service. It’s like how a train track allows you to commute even more quickly, but in the case of LTE, it means even faster internet for you.
How do I access it?
To take advantage of the 2600 MHz spectrum, you need to be in one of the 2600 service areas and use a 2600-enabled device such as the LG Optimus G 2600 or the LTE Rocket™ hotspot. More 2600-enabled devices will be coming to the network this spring.
In the coming months we’ll be expanding our network to these 44 new markets and growing our lineup of LTE and 2600-enabled devices. Bookmark this page for updates as we expand our LTE and 2600 coverage, or visit www.rogers.com/LTE.
Update, April 22, 9 a.m.: We’re happy to announce we are rolling out our LTE network in seven new markets today, including Airdrie, Alberta; Langley, B.C.; and the following regions of Ontario: Keswick; Hamilton, including Grimsby; Orillia; Stratford; and Ottawa, including Kanata, Nepean, Gloucester, Stittsville and Cumberland.
Update, May 1, 9 a.m.: We’re excited to announce we have rolled out our LTE network to a number of new markets in Ontario, including Chatham; Milton; Sarnia; Woodstock; Orangeville; Brantford; Collingwood; St. Catharines Greater Area markets including Fort Erie, Port Colborne, Welland and Pelham; and Greater Toronto Area markets including King City, Bradford, Whitchurch-Stouffville, East Gwillimbury, Georgetown and Halton Hills. Our LTE network has also expanded to cover Kentville, N.S., and Lloydminster, Alta.
Update, May 17, 9 a.m.: This week we launched our LTE network to a number of new markets including Brooks, Cochrane and Canmore, Alta. and Sault Ste. Marie and Muskoka, Ont. We also expanded our LTE network to Saint-Georges, Que.; Sydney, N.S.; Bathurst, N.B and expanded our coverage in the Moncton, N.B., area.
Update, June 3, 9 a.m.: Today, we’re rolling out our LTE spectrum to La Baie, Que.; Victoiraville, Que.; Saint John, N.B.; Parksville, B.C.; and expanding our coverage in Halifax, N.S.; Trois-Rivieres, Que.; and Victoria, B.C.
Update, June 17, 12 p.m.: We’re happy to share today that we’ve rolled out our LTE network in Quebec, to Baie-Comeau and Saint-Jean-sur-Richelieu and expanded our coverage in Hull; in Medicine Hat, Alberta; and in Manitoba to Winnipeg, Brandon, Grand Beach and Victoria Beach. We have also expanded our LTE network to Grande Prairie, Alta.
Update, July 3, 9 a.m.: Today we’re lighting up our LTE network in six new regions, including Truro, N.S., Fort Saskatchewan, Alta., Chilliwack, B.C., Joliette, Que. Lennoxville, Que., and Spruce Grove/Stony Plain, Alta. We also expanded our coverage in the Greater Montreal Area.
UPDATE, Aug. 9, 2013, 9 a.m.: We’re happy to share today that our LTE network is now available in Red Deer and Fort McMurray, Alta.; Prince George, Vernon, Campbell River, Nanaimo, Kamloops and Penticton, B.C.; Steinbach and Selkirk, MB.; and Trenton and Belleville, Ont.
UPDATE, Sept. 11, 9 a.m.: Today we’re happy to announce our LTE network is now available in Courtney-Comox, B.C.; Wolfville, N.S.; and Lethbridge, Okotoks and Strathmore, Alta.
UPDATE, Oct. 8, 9:30 a.m.: We’re pleased to announce we are rolling out our LTE network in fifteen markets today, including Caledon, Midland, North Bay, Peterborough and St. Thomas, Ont.; Fort St. John and Shawnigan, B.C.; Chestermere and Leduc, Alta.; Charlottetown, P.E.I.; and Fredericton and Miramichi, N.B. Today, Rogers is also the first to bring LTE coverage to Antigonish, Fox Harbour and New Glasgow, N.S.
We get a lot of questions here on RedBoard about device unlocking. How does it work? What are the restrictions? What does unlocking even mean?
Here’s a quick guide.
So what is unlocking anyway?
By unlocking your phone, you can use your wireless device with a SIM card from another mobile carrier. This is a great benefit to customers spending extended time away in other countries that need to stay connected.
What are the restrictions?
When you purchase a wireless device on a new or existing Rogers account at full price, you are eligible to unlock it immediately.
For those customers who are under a term commitment, we have made some changes to our device unlocking policy to give you more flexibility in the way you use your wireless device. In March 2013, we’ll be changing our policy so that you no longer have to wait until you complete your full term commitment – you can unlock 90 days after activating your device on the Rogers network. We’re also making it even easier for you to have your phone unlocked by bringing it to any of our Rogers retail stores.
How much will it cost?
You can unlock your device for $50 plus applicable taxes.
Update March 6th, 6pm: Hi everybody. We’re happy to announce that our new unlocking policy will be implemented effective March 28th.
Patricia is a regular Redboard contributor.