Roaming questions? Our Rogers expert has the answers: “Tech Essentials: Ask an Expert” event March 7th

When you have a question, isn’t it great to be able to turn to an expert? We think so. That’s why we’re launching Tech Essentials: Ask an Expert events through our community forum. Spring break’s fast approaching, so we’ve decided to kick off this forum chat series tomorrow with roaming.

What: Tech Essentials: Ask an Expert roaming online forum chat event
When: Thursday March 7th, 1pm to 3pm (ET)
Where: the Rogers Community Forums
Who: Donavan Beth, Director Roaming & Long distance

Tech Essentials is a new program that provides Canadians with a deeper understanding of how to safely and properly use today’s technology. The Tech Essentials website does a great job of answering some of our customers’ most frequently asked questions about roaming, but at tomorrow’s Tech Essentials: Ask an Expert event you’ll be able to chat directly with our guest expert, Donavan Beth, Director Roaming & Long distance at Rogers about the specific questions you’d like answered.

Looking for inspiration?
How about asking Donavan for tips to help you maximize your data usage while travelling? Or about the ways we’ve simplified our roaming offerings? If you’re getting ready to roam with your Rogers phone, Donavan’s the perfect person to chat with to make sure you’re armed with all the knowledge you need to for a smooth travelling experience.

Donavan’s looking forward to share his insight and knowledge on these and other roaming-related topics with you, so come check out our first Tech Essentials: Ask an Expert event tomorrow.

About our roaming expert:
Donavan Beth is a 13-year veteran of the telecom and high-tech industries.  Since 2007, he’s worked at Rogers Communication in the Roaming and Long Distance department, where he manages Rogers and Fido retail pricing and travels the world to negotiate roaming wholesale contracts with wireless operators and partners.

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  1. I have spent some 40 minetes trying to contact a live English speaking person who could possibly answer questions regarding Rogers service. As this seems to be a deliberate efort on behalf of Rogers to ignore any inquiries or complaints I will proceed through the CRTC and media.
    By the way your sports merger with Bell will prove to be a disaster.
    Thanks for nil!

    • RogersNicolas says: March 18th, 2013 a 6:01pm

      Hi Bob,

      Sorry to hear about your issue. Feel free to reach out to us via our Facebook page or Twitter @RogersHelps