Getting the most out of your BlackBerry Z10

By: RogersSarah

February 14th, 2013 a 11:10am

You’ve got your Z10 — now what?

Fear not! We’ve got a great list of resources on where you can get help if you need it, and learn tips and tricks to get the most out of your BlackBerry 10 experience.

Rogers know-how

Rogers was the first to sell BlackBerry products more than 10 years ago, which means our staff knows BlackBerry inside and out. Pop in to a store near you to talk to one of our in-store reps who have been trained on BlackBerry 10 with your questions. We also offer in-store learning sessions. Stay tuned for BlackBerry 10 dates.

Looking for some quick tips and tricks? You can find them here.

Rogers TechXpert for Wireless

Rogers TechXpert for wireless is an exclusive service for Rogers customers which offers extended wireless device support live online or by phone whenever you need it. Rogers customers who bought their Z10 on select 3-year plans get 1 month free of Rogers TechXpert for wireless service.

How-tos from Connected Rogers

From setting up your Z10 to using the browser on BlackBerry 10 to using BlackBerry10 Time Shift Mode to get the perfect shot, Connected Rogers has you covered on BlackBerry 10 with all kinds of how-tos.

Ask the Rogers Community

Did you know Rogers has community forums where Rogers customers can chat with other customers to get answers to common questions, problems and issues? On our BlackBerry specific forum, users have been discussing the type of media card needed for a Z10.

The BlackBerry blogger community

There are many BlackBerry blogs and communities on the web where you can find information on the new operating system, and also a community of BlackBerry fans, just like you! Over at CrackBerry.com, they’ve posted a number of how-tos since launch day last week. BlackBerry OS also has a 101 section that’s full of BlackBerry 10 information.

BlackBerry on the web, Twitter and YouTube

Of course, BlackBerry has a support tab on their website, where you can get all help with your new device. BlackBerry also has a wide variety of videos available on their YouTube channel with tips and tricks, and even BlackBerry’s commercial from this year’s Super Bowl.

On Twitter? You’ll want to follow @BlackBerryHelp. Not only do they answer customers’ questions via this account, they also regularly post great tips on how to get the most out of your BlackBerry 10. You can also visit BlackBerry’s blog, Inside BlackBerry.

And of course, you can always share your tips and tricks here. What’s the best thing you’ve learned on BlackBerry 10 so far?

Super Bowl is a registered trademark of The National Football League and is in no way affiliated with Blackberry or Rogers Communications.
Crackberry.com is in no way affiliated with BlackBerry.

Sarah is regular Redboard contributor.

Rating: 5.0/5 (3 votes cast)

Categories:

General, Products, Wireless

Tags:

blackberry, Blackberry 10, device, Mobile, RedBoard, Rogers, Time Shift, Wireless

8 Comments

William Archer says: February 14th, 2013 a 4:02pm

I am really happy with my new Z10 on @Rogers – no question. The LTE speeds are great and the device itself is super.

However -one very favourite @Rogers Application is missing and I’d really like it back: Visual Voice Mail (aka VM Plus). Is this being ported to #BlackBerry10, please?
- Rogers_Chris says: February 14th, 2013 a 4:05pm
  
  We’re working on a Visual VoiceMail app for BlackBerry 10, in the meantime you can contact us to get Visual Voicemail through MMS.
mike says: February 16th, 2013 a 7:26pm

Just curious..how many z10′s have been activated so far?
Brock says: February 18th, 2013 a 3:27pm

At the moment, I’m not getting any sort of indication on the Z10 that there is a message waiting… do I need to do something to get my voicemail the normal way, or do I need to have the MMS thing tweaked on my visual voicemail account?
- RogersNicolas says: February 18th, 2013 a 5:33pm
  
  Hi,
  
  Could you please reach out to customer care via Facebook or Twitter @RogersHelps?
  They’ll assist you!
- William Archer says: February 18th, 2013 a 5:42pm
  
  Thank you @Rogers_Chris for your reply – but I a also suffering the same issue as @Brock, above; There is no indication at all that I’ve got VMail. My RogersOneNumber service shows them on the web interface – but nowhere else.
  
  As a work-around; How do we get the MMS version for Z10, please?
  
  Kind regards,
  –William (Bill) Archer
  - RogersNicolas says: February 19th, 2013 a 4:25pm
    
    Hi,
    
    I’d advise you to contact Customer Care regarding both points and they’ll assist you.
    You can reach out to them via our Rogers Facebook page or Twitter @RogersHelps.
Shams Ali says: February 21st, 2013 a 12:11pm

I can’t seem to setup notification on my z10 where it notifies me if I have a new voicemail.

How to setup notification that I have voicemail on my z10 phone?

I have a government account with Rogers