Moving is always a bit of a chaotic time. According to Canada Post, 14 per cent of Canadians move each year, so many of us can relate to all the planning that’s involved and know that staying organized can be a challenge.
Introducing Rogers Concierge - a free service that gives existing Rogers customers a dedicated contact during the moving process to make sure all your Rogers services are up and running in your new home. Your Rogers Concierge is your go-to throughout the moving process – no waiting on hold or repeating your concerns to multiple people. You’ll be set up with a dedicated agent and will have access to a direct email and phone number so you can chat with them 1 on 1 whenever you have questions.
After setting up your bed, the next thing most people set up is the cable TV service, Hi-Speed Internet and home phone. From the time you decide to pick up and move to when you’re settled at your new pad, your personal Rogers Concierge agent is there to help you every step of the way.
In addition to being available for questions whenever you need answers, your dedicated Rogers Concierge agent will also proactively connect with you throughout the process to make sure your move is seamless. A Rogers Concierge will help you:
- Review your order details
- With technical troubleshooting
- Change your account information
- Answer your billing questions
- Set up new products and services
What’s more, all Rogers Concierge customers get a free, no commitment, month trial of Rogers TechXpert service so once you’re settled in, you’ll have a personal technology expert at your disposal on a 24/7 basis by phone or online chat. Check out our recent blog post for more information on Rogers TechXpert service.
What about packing for a big move? My colleague Miranda recently caught up with Dustin from Rent-a-Son, a Toronto moving company that provides movers and moving services. We asked Dustin to share some tips on how to properly package up your electronics to ensure nothing is damaged during your move. Check it out:
For more info on Rogers Concierge check out Rogers.com/Moves or call 1 877 MY MOVE9 (696-6839)
What do you think is the most important item to have set up first once you arrive at your new place?
Kaili is a regular contributor to RedBoard