Brace for speed: Rogers LTE coming to 28 more cities in 2012

Get ready Hamilton. Buckle up Winnipeg. Things are about to get fast.

From Moncton, NB to Victoria, BC Rogers will be launching our next generation LTE services in 28 more cities in 2012. Add that to the seven markets where we’ve already launched and we’ll be in a total of 35 of Canada’s top markets by the end of 2012, covering 60 per cent of the Canadian population.

One year ago, on July 7, 2011, I was lucky enough to join a team of Rogers network engineers for the historic moment they lit up Ottawa with Canada’s first LTE network. It was a fun day, marked with flashmobs and a mobile demonstration of broadband speeds on our LTE bus as it moved through the streets of Ottawa.

The excitement from Ottawa was contagious. We’ve heard from you about the amazing ways LTE is changing your lives. Many of you have reached out to us to let us know you want LTE in your city. And we’re investing to deliver – approximately $2.2 billion in wireless capital investments across Canada in 2011 and 2012, including close to $500 million to bring the first LTE network to the majority of Canadians by the end of 2012. And we’re not resting there. More cities will be launched in 2013. Here’s a complete list of markets where the Rogers LTE experience is already live:

  • Calgary
  • Halifax
  • Montreal and surrounding area
  • Ottawa and surrounding area
  • St. John’s
  • Toronto and surrounding area
  • Vancouver and surrounding area

And here’s a list of where our LTE network will be live by the end of the year:

  • Abbotsford
  • Ajax
  • Barrie
  • Burlington
  • Cambridge
  • Edmonton
  • Guelph
  • Hamilton
  • Kelowna
  • Kingston
  • Kitchener
  • London
  • Moncton
  • Niagara
  • Oakville
  • Oshawa
  • Pickering
  • Regina
  • Saskatoon
  • Sherbrooke
  • St. Catharines
  • Sudbury
  • Waterloo
  • Windsor
  • Winnipeg
  • Trois-Rivières
  • Quebec City
  • Victoria

Keith McArthur is VP of Social Media at Rogers

UPDATE (December 5, 2012, 9:10 a.m.): Rogers now expects to launch LTE in Winnipeg next year. Rogers offers the largest and growing selection of the most popular LTE smartphones, tablets and mobile Internet devices. LTE-enabled, devices work on the Rogers 4G HSPA+ network in Manitoba today and will be ready when we launch LTE in Manitoba. In addition, as Rogers customers travel across Canada their Rogers device will automatically benefit from LTE coverage in the many markets where LTE has already launched. The Rogers LTE network is available in select Canadian cities; visit rogers.com/lte for coverage details.

 

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  1. @douglasjordan says: July 9th, 2012 a 9:24am

    I am interested in seeing LTE in my hometown :D Is there any really close ones that one could get excited about?

    • RogersKeith says: July 9th, 2012 a 12:33pm

      Hey Douglas. We’re not ready to be more specific about dates yet, but hope you get excited anyway. :)

      What’s your home town?

  2. How about in addition to expanding your LTE network, you work on improving service in some areas (e.g. along the Milton GO line in Mississauga, within Milton)?

    • RogersKeith says: July 9th, 2012 a 12:44pm

      Hi Chris. Good suggestion. While I don’t know specifics of that area, I do know that our network engineering team is constantly working to improve service across our footprint.

      • RogersKeith,
        It would be nice if you thanked Chis for the feedback, suggestions and at least advised Chris that you would forward his comments to your network engineering, marketing and maintenance team,

        • Hey, Gibbins, do you work for Bell or something?

          Seriously dude, grow up. I’m trying to read comments about LTE to figure out what it is and if it affects my phone or not, and all I see is you trolling and asking questions.

          If you’re frustrated that these guys can’t answer your question, contact rogers directly.

          BTW, RogersKeith and RogersNicolas, I’m pretty disappointed that this entire page doesn’t actually explain what LTE is and what it’s replacing. Good place to start for the page that’s supposed to explain this stuff, doncha think? Maybe instead of just telling people that you can’t tell them exactly when it’s coming to their town, you tell those of us in cities that already have it what “It” does.

  3. Can’t wait till it goes live in k-with area! Hopefully the petawawa/Pembroke area will be announced soon :-)

  4. Any idea when the ITE network will be available in Cape Breton?

    • RogersKeith says: July 9th, 2012 a 12:34pm

      Hi Monica –
      There are more markets on track for 2013, but unfortunately we’re not ready to announce any other markets yet.
      Keith

  5. James Wilkinson says: July 9th, 2012 a 10:39am

    What will the spill off of the LTE connection be like? Stratford between London and Kitchener Waterloo has be plagued with bad service but finally has 3G!

    Will any of the LTE towers reach our area?

    And how soon to complete the technology triangle of KW London and Stratford?

    Our Mayor Dan Mathieson won’t be please to hear the news we have once again been left out, even though our city is growing more and more as a Digital Media Innovator with our city wide wifi, smart meteres, wifi controlled street lights and more. We are the test bed of innovation.

    Also what about the major problems of load in these large metros? Will LTE also bring more bandwidth and troughput for the 3-5 devices per person in this 20million ppl zone?

    • RogersKeith says: July 9th, 2012 a 12:43pm

      Hi James. I’m afraid I don’t have any details about Stratford to share at this time. But customers using an LTE device can seamlessly move between Rogers LTE, HSPA+/HSPA and EDGE networks.
      As you probably know, we haven’t had the same network capacity issues in Canada that US consumers have seen. Still, we’re continuously expanding our network capacity to stay ahead of demand and LTE is one part of this.

      • Your first paragraph touches on what immediate affect LTE will have on customers.
        -It appears to imply that the same 800-900 mHz frequency band will be used and no changes are required to existing field sets.
        -Is this universally so ? With no need to use external antenna or change to gain or change antenna to dual band? Anu need for advertised Signal Boosters?
        What will LTE mean to the customer then? Better or less coverage? Faster or slower, what improved service?. Any price changes? etc.

  6. Brandon Starcevic says: July 9th, 2012 a 10:44am

    Yay for Victoria!!! Thank you Rogers!

  7. We’ll see. These ‘dates’ are written in sand and can be easily changed (ie- pushed back) without warning or explanation.

    It’s kinda like waiting for them to update your phone’s OS- the rollout is done at a time of their choosing for their benefit, not ours. (Still waiting on the ICS update for my RAZR, by the way, an upgrade which appears to be delayed indefinitely).

    That’s Corporate Communications 101…’change without prior notice’.

    I wouldn’t get too excited about this announcement.

  8. Hey any idea when Wireless network is going to be expanded across Newfoundland, its a shame that so many customers across newfoundland have not service, and when travelling on the TCH from St. John’s theres no service? Need to definiently expand the network at least along the TCH. Many I’m sure would agree

    • RogersKeith says: July 9th, 2012 a 12:49pm

      Hi Matt + thanks for great feedback.

      I don’t have any news to share about Newfoundland at this time. But we did recently make an announcement about a major expansion in the rest of Atlantic Canada.

      http://redboard.rogers.com/2011/rogers-to-invest-80-million-in-wireless-network-in-the-maritimes/

      I understand that it doesn’t answer your specific question, but does speak more generally to our commitment to Atlantic Canada.

      • Apparently Newfoundland (and Labrador) are not yet considered part of the Maritimes. Or is this part of the “except in Newfoundland ” history, which is, say 6 months to a year later, in even any announcements ?

    • Interpretation: TCH = Trans-Canada Highway to the newfoundlanders! Short and sweet.

    • Note that this announcemnt does include LTE for St. John’s, NFLD., but I did not see any mention of Saint Johh, NB. Frederiction? Others in NB?

  9. So LTE in Regina and Saskatoon but EDGE every where else in Saskatchewan whats up with that?

    • It’s true. Why at the Alberta border do I get 3G immediately and when I cross into Saskatchewan I get Edge. Rogers needs to invest more in 3G towers in SK.

      • After reading an article in the Saskatoon paper today it seems Rogers doesn’t have much interest in expanding in Saskatchewan. The comment from Rogers was that they have 20 towers in Saskatoon at the moment and no intention of adding more. If that is the case its going to make it an easy decision to move my lines to another carrier once the contract expires at the end of the year.

    • Here is the link where a Rogers rep says that they have no interest in placing any new cell cites in Saskatoon while Sasktel is adding 15 new ones. I guess that Rogers seems happy with sparse coverage in the city and 2G outside city limits??? Does the Rogers Social Media team have anything to add to that?

      http://www.thestarphoenix.com/news/Tower+built+church/6902787/story.html

      • RogersNicolas says: July 11th, 2012 a 1:19pm

        Hi Matthew,

        Thanks for sharing! Saskatoon already receives 4G and LTE is on its way. We do have interest in expanding in Saskatchewan – like other Provinces – and we’re always open to review our plans based on customers’ feedback.

        • You shouldn’t have to wait on “customers’ feedback” for a proper wireless network build-out. This has always been the Rogers way…build the networks with “just enough” coverage/capacity. You DO have to realize that these are “mobile” networks and people “move” around, thus requiring service wherever they travel. Having said that, I’m pretty sure people have been providing you guys enough feedback over the years with lack of service in many areas. How is it that your competitors, who haven’t had HSPA+ service for as long as Rogers, managed to get more of the country covered with ubiquitous and reliable service?

          • RogersNicolas says: July 18th, 2012 a 4:01pm

            Hi Paul,

            That’s not what I said but we definitely take customers’ feedback into account. As I mentioned earlier, Canada is as wide as Europe and covering every part of it is not an easy task. This said, we’re definitely working on providing great services to the highest possible number!

  10. How is it not in Edmonton yet!? A capital city with over a million people!?

  11. So pumped about Winnipeg! I’ve been dying to try LTE for so long, it’s nice to have a ballpark timeframe! Can you give any specifics about roughly which month I could expect some REAL 4G in Winnipeg? ;)

  12. when’s the 6GB data plan coming back?
    i’m in the middle of a spat with Rogers right now. I got the iphone4s when it came out and I got the 6gb a month data plan with it. even though I dont use anything close to 6gb. now I find out they stuck me on the 6GB blackberry data plan all this time and I get a note with my bill saying come July xx 2012, because i’m not using a blackberry my data will not work with my iphone, i’ve never had a personal BB only with work. I call them get them to change to a regular data plan with my 6GB and they cant do it because “its no longer available in their system” except they offer me a 2GB data plan as compensation for the same price, or give me $5 off each month if I resign my 3 year contract, which I think is crap.sure its only a few more months but this isnt right. i’ve been with them since like 1997 with the same phone number. I pay something like $90 a month for my bill. pissed off at them right now.
    so in about a week or two my data isnt going to work according to their system or the note in the bill, and it was them that did the mistake not me.
    I cant remember if I signed up for the 6GB first or if I got the iphone4s first, but I was using a iphone4 before I got the 4S, so i’ve never had a BB on my account before

  13. Larry Gusaas says: July 10th, 2012 a 3:02pm

    LTE for Regina and Saskatoon SK. Big deal. When are you going to bring HSPA+/HSPA to the rest of Saskatchewan? The rest of Saskatchewan still has only Edge.

    When my contract expires I will be switching providers unless you upgrade your services.

    • RogersNicolas says: July 11th, 2012 a 1:05pm

      Hi Larry,

      We’re always working on improving and expanding our footprint. We’ll update our coverage map (http://www.rogers.com/fastest/) as new towers are definitely coming this year.

      • Does that mean you are putting up HSPA towers outside the city or simply more towers in Regina and Saskatoon? More towers in the city doesn’t address the complaint that both myself and Larry have.

        • RogersNicolas says: July 11th, 2012 a 2:21pm

          We don’t have any specific info to share on that end but as I mentioned previously, we’re always working on expanding/improving our coverage to provide quality service to the largest possible number.

          • From reading the comments above and more, it seems that a literal definition of LTE is required along with what in practice this means to the customer.

            Obviously, Rogers cannot provide LTE service or coverage everywhere at the same time. -
            -Therefore, some defintion of Rogers Policy as to where LTE Service is needed and justified economically, e.g., in major cities as defined, or by province, or where service improvment to an existing large installed base is needed, or to try to) match the competition.

            Then it would be wise to implement the Rogers Policy referred to above in defined Phases with at least start and complete dates defined for each phase, aand co-ordinated with Rogers capital budgets,
            -These target dates should be adjusted aand published as required, if necessary, based on the economy, Rogers business results, any financing constraints, co-ordinated implemenation schedules with realistic work loads and staffing.

      • Larry Gusaas says: July 16th, 2012 a 5:59pm

        When? A friend bought an iPhone in 2008. The sales rep said Moose Jaw would have 3G in a year. We still don’t have 3G.

        New towers coming? I’ll belief it when I see it, if it ever happens. Goodbye Rogers when my contract is up.

        • It appears that Rogers does not have much interest in expanding coverage in Saskatchewan. That’s fine. We have both expressed our discontent with the lack of expansion in our province as have others on this post. If Rogers truly does care about it customers opinions then there would have something more to add then the standard response of “we are always looking to expand our network”. Clearly that’s not the case. Talking with your wallet will have a bigger impact than posting on here it appears.

  14. maurice richard libby says: July 10th, 2012 a 3:32pm

    Great! Back in 2008, when I was about to get my first iPhone, a sales rep from Rogers promised me thete would be 3G service in Moose Jaw in a year. Since then nothing. Now you are crowing about LTE coming pretty much everywhere but here, where there is STILL no 3G. Rogers is, to me, the epitome of a terrible wireless provider. And it lies.

  15. GSM, HSPA coverage in London and the 401 corridor has been hit/miss to abysmal for smartphones with Rogers. Now, today – Bell, Telus already offering LTE. Again “waiting” for Rogers to catch up. Have to decide to be retained by Rogers or cancel and go to someone else with an LTE phone in the mix. All equally bad for lack of customer support but at least by switching I can go live today with others… Seems like everything from the introduction of products, services and updates to existing products Rogers is hurry up and wait when outside GTA/Montréal. Two Rogers smartphones – spotty coverage in the core and corporate towers. Meanwhile Telus/Bell subscribers full signal even in elevators. Emabarrising at times to be branded Roger’s customer starring at no signal bar while your colleagues text and post around you. Now back to waiting….

  16. I understand the Rogers is doing tower upgrades and network expansions in Cape Breton durring 2012. Any idea when service will be offered in the Cape Breton Highlands NATIONAL Park? This would include communities like Ingonish and Cheticamp where tourists come from all over the country to visit. Currently there is ZERO service on the northwestern side of the island, meanwhile Bell and Telus have it completely covered in HSPA. It would be nice to be able to travel around the island without having my phone go into “SOS” mode anytime I leave Sydney.

    Jonathan
    Sydney, NS

  17. I did not see Whitby on the list for LTE by end of year, but I see Pickering, Ajax and Oshawa. Are you skipping Whitby or did you just make a mistake and not include it in the list ?

    • RogersNicolas says: July 17th, 2012 a 11:51am

      Hi Peter,

      if it was only for us, we’d include every single city in Canada but it takes a lot of work to deploy such a network. This said, rest assured that we’ll continue to expand our footprint.

  18. Excuse my ignorance, but was do the letters LTE stand for, and what is Rogers LTE?

    Thanks!

  19. YAY Faster network speeds.

  20. What is LTE

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