Mobile payment: Rogers suretap arrives in Canada

There has been a lot of discussion around mobile payments in Canada. Back in May we announced an agreement with CIBC to launch Canada’s first commercial mobile payment solution, allowing Canadians to pay with their CIBC credit card at the checkout counter using their Rogers “Near Field Communications” (NFC)-enabled smartphones. Two weeks ago, we achieved a milestone for mobile payments in Canada when we partnered up with CIBC and Simon Whitfield to make Canada’s first point-of-sale mobile credit card transaction using a secure SIM card inside an NFC-enabled smartphone – see our summary of the event hereAnd as of today, you can download the CIBC Mobile Payment App here.

At that event, we unveiled suretap, a new solution for our wireless customers that will let you turn your smartphone into a wallet. We have been working on this new technology for months and are beyond excited to introduce it.  Here is some basic information you need to know to get started with mobile payments and suretap:

What is Rogers suretap?

suretap is a new solution from Rogers that allows you to store an existing credit card on the secure SIM Card in your NFC-enabled device to make mobile payments. Also, suretap- ready devices are certified by payment networks and Rogers as secure and ready for mobile payment solutions.

How does it work?

suretap uses Near Field Communications (NFC), a secure, short range wireless technology that enables devices to securely communicate at close distances (typically less than 10 cm). To make a purchase, you will simply present your supported device at a contactless point of sale terminal.

What devices does it work on?

As of today, the BlackBerry 9900 is suretap ready – the BlackBerry 9360 will be ready in the coming weeks and Android and Windows 8 devices will be ready in early 2013.

How do you get started?

You can get started with suretap in three easy steps:

Step 1:  suretap- Ready Device

suretap ready” means the device has been certified by payment networks and Rogers as secure, and able to transmit credit card information.




Step 2: NFC SIM Card

Rogers suretap allows you to securely download credit card details to your NFC SIM card for use in mobile payments using Near Field Communication (NFC) Technology.

NFC SIM cards can be purchased in Rogers retail stores or online at


Step 3: suretap Supported App

Visit App World on your device to download your credit card company’s mobile payment app and register your existing credit card information.


Where can I use it?

Any terminal that accepts VISA PayWave or MasterCard PayPass will also support suretap Today, thousands of retailers are ready to accept mobile payments. A list of merchants that accept Visa payWave is available here and a list of merchants that accept MasterCard PayPass  is available here.

To learn more about suretap and to order a secure SIM card, visit

If you want a refresher on the basics of contactless payments, check out our post on Redboard Biz.

Are you ready to start using your smartphone as a wallet? 

Allison is a regular contributor to Redboard.

UPDATE: May 9, 2013, 2:45 p.m.:  We’re happy to announce the CIBC Mobile Payment App is now available on suretap-ready Samsung Galaxy S III devices.

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10 comments on “Mobile payment: Rogers suretap arrives in Canada

  1. Joel

    Windows Phone 8 is designed to work with NFC enabled SIMs, will you be bringing this to the Lumia 920 and the HTC 8X?

    1. Rogers_Chris

      Canadians with CIBC chip and pin credit cards and BlackBerry 9900 can start using the app today, and Blackberry 9360 in the coming weeks. Android and Windows 8 devices will be available in 2013.

  2. Lauda

    So excited that Blackberry finally gets recognition for the leader it is – but I am not with CIBC!!! I am writing to TD Canada Trust to add this pronto!

  3. Rick

    I want to get this functionality on my Bold 9900. But the last 3 Rogers Stores in Brampton that I have contacted did not receive shipments of NFC SIM cards.

    I would rather get the card in hand then wait for it to be mailed. What is going on with your supply chain?

  4. JDale

    I was very excited about the new NFC Payment system. I bought the NFC SIM Card and downloaded the CIBC Mobile Payment App. You need to call to activate. SURPRISE, CIBC only support some of their cards and not the CIBC Mastercard Paypass Card I have. What a waste of time! Rogers needs to work with other vendors to get their cards working….Scotia Bank and Amex please.

  5. Bret

    It’s an ok start I guess… Don’t know why blackberry and cibc were the premier choices…worst smartphone and worst bank. It’s great to see Rogers trying at least, but come on folks, fire your R&D people and get some employees that actually know what a market trend is, and what demographic you’re appealing to.

  6. Andrew

    Uh…hello, but did anyone tell you that Blackberry users are dwindling? Maybe you should try providing a service to the majority of smartphone users that cuts across a wider demographic. That would be iPhone users.

    1. RogersNicolas

      Hi Andrew,

      We’ll indeed add more devices to that list. Stay tuned!

  7. Ken

    The past Friday, I went to purchase an NFC card at lunch time and they activated it and put it in my phone. By the time I got back to the office, it was still not working. I called Customer Care and Technical Support, and they had no idea. Had to activate my old sim card so that I had service.

    After work, I went back to the store, there was a sales person who was more knowledgeable and said that the NFC on the phone had to be turned on and Customer Care had to enable/add a sock(et) to the account. They called Customer Care for me and told them all this.

    Then I was put on the phone, 3 hours later, they still didn’t get it to work. Every person I spoke to on Customer Care or Technical Support had no clue was this NFC sim card was and the significance of it to this new SureTap. It was pathetic. All they could say was “sorry”? Like you think that makes things better? Get informed! What a pathetic roll out!