- We have reports of TV/Internet/Home Phone service interruptions affecting customers in parts of Southern ON, apologies for the inconvenience
Archive for May, 2012
Back in March, we announced a contest where you and your friends could enter to win a private video chat with Hedley using Rogers One Number. Recently, we met up with our lucky winner Emma to deliver her prize and document the entire experience. In addition to a Q&A with the band, Emma and her friends got a special live acoustic performance of “Beautiful.” Check it out:
If you want to try out Rogers One Number for yourself, go to www.rogersonenumber.ca to learn more.
And if you can’t get enough of the band, why not check out the concert listings on Rogers Wireless Box Office? The boys from Hedley will be playing at Rogers Bayfest in Sarnia on July 15 and we’ve got tickets right here.
Miranda is a regular contributor to RedBoard
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Last week we were excited to launch our brand new retail concept at our Yonge/Bloor location, with over 20 newly redesigned stores hitting Canada throughout 2012!
In our RedBoard post, we highlighted the top 8 enhancements you can expect to see in the new stores. I always find visuals leave a lasting impression though, which is why we updated our post to include photos and videos from the Toronto launch party as well. Check out some candid shots on our Google+ album, and watch the video for all the live action, including an interview with Sian Doyle, our VP of Retail.
Upcoming Contests & Tours
Next week, the hit TV series True Blood returns for season 5, and Rogers wants to celebrate with you! First, catch up on all the action from last season on Rogers Anyplace TV before the big premiere on June 10. We’ve got season 4 in its entirety, full of vampire lust, gore, and drama – FREE for all Rogers Cable TV customers with a subscription to HBO.
If you’re still blood thirsty and can’t wait until the premiere on HBO Canada, you’ll definitely want to visit Beyond the Guide for their “Gimme 5 for True Blood” contest! Rogers customers who subscribe to The Movie Network can enter for a chance to win two tickets to an advance screening of the True Blood Season 5 premiere June 6th at the Velma Rogers Theatre in Toronto! Get treated to hors d’oeuvres and cocktails with fellow “Truebies” in our “Merlotte” and “Fangtasia” rooms, where you’ll have the chance to win some amazing prizes too!
If you’re more mall-surfer than couch-surfer, you’ll want to look for our teams next month during our “Smoked by Windows” tour. Test your phone’s speed against a Windows phone, such as the Nokia Lumia 710 or 900, for a chance to win a $100 Rogers gift certificate! Check out how our friends at Mobile Syrup measured up at the Yonge/Dundas launch – hint: they are not $100 richer! You can also chat with fellow users and challengers in our Community Forums and compare results. The tour kicks off June 1st at Sherway Gardens, Eaton Centre, and Fairview Mall. Stay tuned to @RogersBuzz for more details and tour dates.
Infographic of the Week
Seems like yesterday we were celebrating Mother’s Day, and now Father’s Day is right around the corner! Mashable released another interesting infographic this week on how tech savvy today’s dad’s are, and we thought it might be a good share with our readers. One example we found interesting – when it comes to social media, what do first-time dads share online? 42% post family updates a few times a week, with 56% of those being photos and 21% being videos. Who knew dad was so shutter-happy?! More fun stats on today’s dads here.
Kelly is a regular contributor to RedBoard
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“So an Albertan, an Ontarian and a Quebecker were talking about the Internet…”:Rogers Innovation Report regional results
Do you hail from the Atlantic Canada? Over 2/3 of you said you’d consider leaving your job to work for a company that allows you to work from anywhere … and 10% of you said you’d give up sex for the Internet.
From Quebec? You were less likely than Canadians in any other region to say you’d give up chocolate for the Internet.
From Alberta?A majority of you feel that the Internet makes your life better. So much so, in fact, that 42% of you would give up alcohol for it, while 26% would give up coffee.
Earlier this month, we unveiled the national results of the Rogers Innovation Report, a survey that takes the pulse of Canadian tech users from coast-to-coast. Diving into results a little more deeply provides fascinating insight into regional differences. Today, we’re providing a glimpse of some of the most compelling of these findings.
Who says the Internet makes their lives better?
Canadians in British Columbia (82%) just nudge out Albertans (80%) in believing that the Internet allows them to connect to people and information in ways that make their lives better.
Who would choose the Internet over electricity and water? Over bathing?
The Atlantic region leads the pack here. In fact, 48% of Canadians from the Atlantic provincestold us they value the Internet as much as or more than basic utilities like electricity and water. This might explain why they also lead in another category: 6% of respondents from Atlantic Canada would give up daily bathing for Internet access. The national average is 4%. Only 1% of Quebeckers would be willing to make the same sacrifice.
Who are the most socially responsible shoppers?
One in 2 British Columbians told us they felt they could make better decisions about what they buy if they were able to use their mobile device to read a barcode to get information on a company’s corporate responsibility practices.
And what about S.E.X.?
Quebeckers will tell you that it’s no surprise to them that they were least likely to want to sacrifice pleasures like chocolate, alcohol and sex for the Internet. It must come down to La Belle Province’s Joie de Vivre! ;)
What do you think about how your region stacked up against the rest of Canada? Weigh in here in the comments section, or on Twitter using the #RIRExplores hashtag.
About the survey: From April 13th to April 15th 2012, an online survey was conducted among 1,010 randomly selected adult Canadians that own a smartphone and are connected to the Internet. All were Angus Reid Forum panelists. The margin of error is +/- 3.1%, nineteen times out of twenty. The results have been statistically weighted according to region and gender. Discrepancies in or between totals are due to rounding. Complete survey results are available on Slideshare at http://roge.rs/JvHESr
Michelle is a regular contributor to RedBoard
Last year, we announced the Rogers Youth Fund, a national commitment to help Canada’s youth overcome barriers to education so they can succeed in the classroom and beyond. To do this, we have formed strategic relationships with charities across Canadian communities that support youth and basic skills education.
As the school year comes to an end and students gear up for summer, we wanted to give you an update .
The Rogers Youth Fund has been moving full steam ahead partnering with 24 Boys & Girls Clubs of Canada and 16 local charitable organizations across the country. We’ve created new programs to support after-school, basic-skills education and enhanced existing programs with additional tutors and mentors. We’re excited to see that our Fund is already making a difference in the academic lives of youth.
Where are we helping?
The Fund supports local groups across the country. In Ottawa, Operation Go Home assists at risk and homeless youth and provides them with opportunities to become contributing members of their community.
PEACH’s School Away from School program promotes educational and social well-being of teenagers in Toronto’s Jane and Finch community. Their hands-on programs ensure that youth are engaged and getting the support they need.
In Vancouver, we’re working with the Simon Fraser University to create a dynamic mentorship program that brings together a university student and a youth to learn from each other.
Our commitment to the Rogers Youth Fund
We’ve signed multi-year arrangements and we’ve committed to steady and stable funding that helps keep the doors open and the lights on.
Last year we announced that new Rogers customers or existing customers changing price plans or adding a new line would be given the option of getting a paperless bill or paying a $2 monthly paper invoice fee. The proceeds from customers who have chosen a paper bill, up to and including today, will continue to be directed to the Rogers Youth Fund for the course of that customer’s contract. After today, we will continue to support the programs but not from the paper bill fee.
Over the last year, we’ve visited every partner and every program, met with students, parents and volunteers. We’re looking forward to making a meaningful and real difference in the lives of youth. These youth organizations do amazing work and we’re proud to support them.
For more information, please visit www.rogersyouthfund.com and learn more about our partners and their programs.
Serda is a regular contributor to RedBoard
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We announced lots of exciting things this week including some news about mobile wallets, a follow up to our first Next Is Now video, and officially announced the winner of our TV Makeover contest! Definitely a fantastic way to kick-start the long weekend!
On Tuesday, we announced a partnership with CIBC to announce the upcoming launch of Canada’s first mobile payment solution!’
This announcement marked the first time banks and wireless carriers have joined forces to offer commercially available mobile payments solutions, by leveraging SIM cards inside an NFC-enabled Rogers’ smartphone. The Telecom Blog noted that “Canada is one of the most ‘prepared’ markets for adoption of mobile payments.”
For more on NFC technology, what Canadians are saying about mobile wallets and what this means for Rogers & CIBC customers, read our full Redboard post here, check out this post on Tech Vibes or visit Mobile Syrup for an in-depth video demonstration.
Next is Now … More than Ever
Last year we released a video entitled “Next Is Now,” showcasing how human connections are empowered by rapid changes in communications technology, here in Canada and around the world. This week, we launched the sequel to this video entitled “Next is Now… More than Ever.”
This time around, we examined statistics that speak to how much Canadians value the Internet. For example, did you know that people spend more than two hours every day glancing at their smartphones? All Things Mobile thoughtfully featured both the original and new versions of the video, and you can read more from our own RedBoard post earlier this week.
Meet our TV Makeover Contest Winner!
After receiving photos from all over Ontario, our RedBoard team had the task of selecting the top 5 contenders. We sifted through TV’s with built in VCR’s, molded into wooden frames, and rabbit ears believe it or not! But in the end, our random draw revealed Howard from Richmond Hill to be our grand prize winner! Congratulations again to Howard – we look forward to seeing the new setup!
Happy May24 Weekend!
For all those celebrating Victoria Day, have a safe and happy holiday!
Kelly is a regular contributor to RedBoard
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Just as technology is changing quickly around us, so are your technology needs. At Rogers, we’re excited to introduce a brand new retail approach to help you get the most of your products and services.
On May 18th, we’re officially launching our new and fully redesigned Rogers store at Yonge and Bloor in Toronto. We will be launching over 20 newly redesigned stores across Canada through 2012 in major markets in Alberta, British Columbia, Manitoba, Ontario, Quebec and Saskatchewan.
Here’s a list of the eight most exciting enhancements you can expect to see at our new retail stores:
- We’ve transformed the look of our stores. Our completely new, open, and ultra-modern design features interactive displays to best showcase our newest products and services, and tons of seating and activities so you can feel right at home!
- We’ve become a one-stop shop. You’ll now have access to the full suite of Rogers products and services in-store, including account activations, hardware upgrades, and many other service transactions.
- We’re giving you hands-on experience with our products. We’ve set up new product stations throughout the store, so you can actually try our products and services prior to purchasing them.
- We’re changing your service experience. You will now be greeted by a host at the reception table who will determine your needs and set up personalized one-on-one appointments with our experienced customer service representatives.
- We’re making you a part of the Rogers community. Our interactive learning sessions and group product demonstrations will take place at our new community table where you can come chat with our seasoned tech experts or share tips with other Rogers customers in-store.
- We’re keeping you informed. A new wall calendar lists all our in-store events such as learning sessions, product launch dates, as well as community, sports and entertainment events that you may want to know about, like upcoming Blue Jays games and concerts from your favourite artists.
- We’ve made our stores even more comfortable for you. Swing by for a quick coffee, read through the latest magazines, and enjoy some down time as your kids play with toys and activities available in-store. We also offer free Wi-Fi so you can stay connected while you visit the store.
- We’re going to make you want to come back. You can now sign up for complimentary group learning sessions in-store, where you can learn how to use our newest products and services in a friendly and engaging environment. For example, if you’re new to Android, we’ll be hosting Android 101 sessions to help you get the most out of your new device. Have your say by letting us know what types of learning sessions you’d like to see in-store – we tailor these learning sessions according to your needs.
We’ll be posting some pictures and a video from our official launch event soon. Stay tuned!
Have you visited one of our new stores lately? Let us know what you think.
UPDATE (May 18, 2012, 11:30 a.m): We’ve just uploaded an album of pictures from last night’s Rogers retail store launch event on our Google+ page! Check them out here. A video will be coming soon! Stay tuned!
UPDATE (May 18, 2012, 7:24 p.m): Here is the video recap of last night’s official launch of the new Rogers retail store at Yonge and Bloor in Toronto:
Patricia is a regular contributor to RedBoard
You’re too young to settle down. Sure, you’ve had some great times with good old reliable, but you miss the thrill and excitement that comes with something totally new.
We get it. With the amazing selection of devices available today and the next wave of cool smartphones always around the corner, we know you want to get your hands on the latest and greatest when YOU want it, without waiting until the end of your term.
We agree. That’s why as of today, customers who sign up with Rogers have a new way to get the coolest smartphones without having to wait until the end of their term. So, what is it? It’s called FLEXtab. Here’s how it works:
- Choose a smartphone with an eligible term plan and make a low payment on the device – the price will depend on the device you choose, but we’ll spot you the majority of the upfront full device cost. The remaining amount is your FLEXtab balance.
- Every month into your term, your remaining FLEXtab balance goes down.
- Want to get a new smartphone? Just pay off your FLEXtab balance and you’ll be eligible to upgrade to the device you want.
It really is that simple. Super easy, all done on your terms, not ours, and is part of our commitment to giving you even greater flexibility and choice. Find out more at www.rogers.com/flextab.
So tell us, what do you think of FLEXtab?
Carly is a regular contributor to RedBoard
Welcome to the red carpet world premiere launch of Next is Now … More than Ever. Red carpet as in RedBoard carpet, of course! Back in 2010, we released our original Next is Now video, dealing with how human connections are empowered by rapid changes in communications technology here in Canada and around the world.
This time around, in the Next is Now … More than Ever video, we’re looking at statistics that speak to how much Canadians value the Internet (more than chocolate? Coffee? Water?), smart appliances, the development of the dual-screen experience with TVs and tablets, smartphone usage, digital wallets, and the impact the Internet is having on health, government, education, and shopping.
Our Executive VP and CMO John Boynton summed up Rogers’ commitment to the Internet experience nicely last week when he presented our vision of “Creating world-leading Internet experiences”:
Creating is a great word, we think, because it means it’s a journey. One we’ve been on, and one we’ll continue to be on. There’s a lot of co-creating that goes on in our products and services now. We really are trying to build things that are responding to our customers. In a way, we’re co-creating with our customers and in many ways our customers are leading the way in showing us what they need.
Surprised by some of the stats in the Next is Now … More than Ever video? Join the conversation here on Redboard, or on Twitter using the #NextIsNow hashtag!
Next is Now … More than Ever was produced by Rogers with support from Thornley Fallis.
Theme music “Unlike the Ordinary” by The Escape Frame
Michelle is a regular contributor to RedBoard.
Introducing Sportsnet Ontario on Rogers Live TV: Stream live sports action on your tablet anywhere in your home
Last December we were thrilled to tell you about the Rogers Live TV beta app - a first in Canada. We’re always looking to expand our channel line-up and since we live and breathe sports at Rogers, it was only natural for us to add Sportsnet to the Rogers Live TV channel line-up!
Based on personal experience, I can tell you that this app can come in handy. If you’re in a household with well-known remote control hoggers or constant channel surfers, picking up your tablet and taking live TV into your own hands is the best solution.
With Sportsnet Ontario on Rogers Live TV, you get the same broadcast feed on your TV and on your tablet.
As a refresher, here are the details:
- Rogers Digital TV and Hi-Speed Internet customers in Ontario can live stream TV content directly to their tablets for free, anywhere in their home over Wi-Fi.
- Available for iPad and Samsung Galaxy Tab 10.1 users.
- Download the app from iTunes or the Google Play and log in using your My Rogers profile.
- 24 channels and growing, including: Citytv, CityNews Channel, OMNI Television, Global, CBC News Network, YTV, Treehouse, CBS, NBC, ABC and Fox.
Picture this: you’re glued to your TV set enjoying one of your favourite Sportsnet shows like HOCKEY CENTRAL , Sportsnet Connected or UFC Central… you get the picture. You suddenly have an urge to grab a snack from your kitchen or just remembered you have a forgotten load of laundry that needs drying. Just grab your tablet and take Sportsnet Ontario with you while you’re running errands around the house.
To learn more about the Rogers Live TV app check out Rogers.com/LiveTV.
With Rogers Live TV on your tablet, you can transform any room in your home into a live sports zone. In your opinion, which room is the best spot to stream sports?
Kaili is a regular contributor to RedBoard