Archive for March, 2012

Weekend Reading: Contests and Game of Thrones season 2

Here’s this week’s list of weekend reading, including a couple interesting contests and some reading to prepare you for the much-anticipated season 2 premiere of Game of Thrones.

On-on-One with Hedley Contest

From now till April 5, we’re giving you a chance to win a private video chat with Hedley for you and your friends using the recently launched Rogers One Number. All you have to do is head over to the contest page at and follow the instructions. You can also check out our recent blog post for full details on the contest.

RedBoard Biz book contest

The Lean Startup, by Eric Reis, is a book of ideas about how to create a more successful entrepreneurial business. Sound like something you’d like to read? Just head over to RedBoard Biz and tell us in 100 words or less - your all-time favourite book for small business advice, tips or technology, and we will pick 5 winners at random to receive a copy of this book.

Game of Thrones season 2 premiere

If you’re a Game of Thrones fan, this is a big weekend for you. The much anticipated season 2 premiere is airing April 1 on HBO. There’s tons of characters in this series. So many, that you may have actually forgotten a few between season 1 ending and season 2 beginning. To help you prepare for the big premiere, Beyond the Guide recently published a character guide to tell you who’s who and why they’re important.

Also, Connected Magazine published a season 2 sneak peak this week that gives you the low down on what to look forward to this season.

Miranda is a regular contributor to RedBoard

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Are you the one? Here’s your shot at a 1-on-1 with Hedley using Rogers One Number

Rogers Hedley contestIf you like Hedley, you’re going to love this! Until April 5, you’ll have a chance to win a private video chat with Hedley for you and your friends using the recently launched Rogers One Number. That’s right! We’ll come to you and set things up. Hedley will call you and you’ll have a 10 minute chat with the band, so plan those burning questions in advance! The band will then treat you to a VIP performance of the song Beautiful from their latest album, Storms. If this sounds like your kind of party, read on. Here’s how to enter:

1)      Visit our contest page at

2)      Sign up for Rogers One Number. It’s available for free for Rogers Wireless Customers. Just head to for details or check out our recent post and video for more details.

3)      Fill out the contest entry form for yourshot at the grand prize plus, you will get a free song download from Hedley’s new album, Storms.

4)      Share the contest with all your friends to help increase your chances of winning the private video chat.

In addition to the grand prize video chat, we’ll also be giving away three Motorola RAZR smartphones with copies of Hedley’s new album every week of the contest.

Not a Rogers wireless customer, but love Hedley?

Unfortunately, you aren’t eligible for a prize, but you can support your friends who are Rogers customers. Share their contest entries to help increase their chance of winning. If they win, be nice and maybe they’ll pick you to share the grand prize! And even if you are not a Rogers customer, we’ll still hook you up with a free song download from Hedley’s new album just for sharing the contest.

What is Rogers One Number?

It’s a new service exclusively from Rogers that lets you talk, text and send picture messages, and video chat with other Rogers One Number users, all from your computer using your existing phone number. By using Rogers One Number, all calls to Canadian numbers, video chats with other Rogers One Number users and outgoing wireless text messages are free. We’ve heard great feedback on the new service since it launched in February. In fact, since launch, tens of thousands of Rogers customers have already registered. If you haven’t had a chance to check it out yet, there’s no better time than now – you get a great service AND a chance to chat with Hedley.

The contest ends April 5. To enter, you must be 13 years or older, and be an existing Rogers customer before March 15, 2012. The contest is not open to residents of Quebec. To keep up-to-date on contest activities, make sure you check out our contest page here and follow #1on1withHedley on Twitter.

Are you a Hedley fan? What do you think of their latest album?

UPDATE (April 5, 2012, 9:29 a.m):  Good news Hedley fans! The contest has been extended until April 12. Now you have even more time to enter the contest for your chance to win an exclusive one-on-one chat with Hedley using Rogers One Number.

UPDATE (May 29, 2012, 9:36 a.m): Introducing our contest winner, Emma! The boys from Hedley made her swoon with a live acoustic performance of “Beautiful.” Check out a video of Emma’s experience below:

Miranda is a regular contributor to RedBoard

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Weekend Reading: new LTE smartphones, tablets and awesome infographics

Rogers RedBoard Weekend ReadingThis week saw warmer weather across the country, with some areas even breaking record highs for the month of March. If you were out enjoying sun-filled patios or walking your dog in a t-shirt mid-March, you may have missed some of this week’s tech news. So to help you out, here’s this week’s list of weekend reading:

Nokia Lumia 900 now available to preorder

Back in February, we told you about the Nokia Lumia 900. This awesome, new device is the first Windows LTE smartphone and it actually won best in show at this year’s Consumer Electronics Show (CES). The device will be making its exclusive debut at Rogers in the coming weeks but if you’ve been drooling over this one since January, now’s your chance to preorder or reserve it. Just head over to

Introducing the Samsung Galaxy Tab 8.9 LTE

Speaking of LTE devices, you may have missed the addition of Samsung’s latest tablet to our awesome and ever-growing lineup of LTE devices. This tablet is the thinnest and fastest tablet yet. At only 8.6mm thin and under 1lb (453g), this powerful Android tablet is ultra portable. And, with LTE technology, this tablet is super fast allowing you to browse, stream, upload and download with ease on the world’s fastest wireless network technology.

Your favourite Android apps

Recently, there was a great conversation happening in our Community Forums about apps for Android. From battery savers like Juice Defender to awesome game, picture and music apps, there’s some great suggestions from your fellow Android users. And, if you have a favourite app of your own, why not jump in? If you’re new to the forums, here’s how to participate.

An infographic that’s all about you!

Wouldn’t it be cool if you could generate an infographic that was all about you? Earlier this week, Intel released the “What about Me?” app that gathers info from your Facebook, Twitter and YouTube profiles to create an infographic based on your social media profile. I gave this a try today and it’s pretty neat. The infographic it creates tracks your interests based on what you tweet and write in status updates. There’s also a section that shows your most popular picture and post based on other people’s likes and comments. Pretty neat.  Definitely something to try out this weekend.

Miranda is a regular contributor to RedBoard

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Weekend Reading: the new iPad, tablet data plans and what women want

Weekend Reading from RogersIt was a busy week for the wireless industry. New products launching, a major regulatory decision and a very prominent Twitter trend made for an active week. Here’s this week’s list of recommended weekend reading:

The new iPad – now officially available

Whether or not you stood in lineups waiting to get your hands on this new device, it certainly dominated tech news this week. We announced a new limited time data plan offer for all you tablet owners. When you activate your tablet, including the new iPad on a Rogers Tablet Flex Rate Plan, we’re offering unlimited data for the first 2 months and then doubling your data for the next 4 months! You can check out the details of the promotion in yesterday’s RedBoard post.

If you’re looking for more details on the device itself, Mobile Syrup did a great post earlier this week taking a detailed look at all the new iPad has to offer.

Spectrum auction

On Wednesday, Christian Paradis, Canada’s Industry Minister, announced plans for the upcoming 700MHz frequency spectrum and communicated changes to how Canada’s telecom foreign ownership rules will operate going forward.  We’ve always said a fair and open auction is the best way to ensure Canadians have access to the best and latest technology. This is an important announcement and we’re taking the time to review the decision and what it will mean for Canadians.

Customer Commitment Quiz

We take your comments, concerns, thoughts and suggestions to heart and as part of our ongoing commitment to you, we’ve been listening and making some changes. How much do you know about these changes? Take our 6 question quiz to find out. You can see the answers after you’re done here.

#Rogers1Number Twitter trend

Last weekend, one of our customers wrote this blog post about improvements to our customer service. But other customers used the #Rogers1Number hashtag to express concerns about our services. We published this RedBoard post to provide our take on the Twitter trend.

Infographic: What men and women really want, according to Social Media

As you can probably tell from our Rogers Innovation Reports, we love infographics. On Tuesday, Mashable published a great infographic based on data from social media monitoring company NetBase. They analyzed 27 billion online conversations using natural language processing, and then analyzed the data for sentiment, and then condensed into a top 10 list for each sex. The fascinating results have been compiled in this punchy infographic.

Miranda is a regular contributor to RedBoard

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Our take on today’s Twitter trend

It was about three years ago that we first started talking to customers on Twitter with our @RogersBuzz and @RogersHelps accounts. We knew the conversation wouldn’t always be positive. Today we were reminded that it can sometimes be very negative.

Last night, we launched a campaign to promote our Rogers One Number service on Twitter. It seemed like a natural. Our analysis of social media conversations showed this was the most positive thing Rogers has ever done since we started tracking online conversations in 2009. Customers told us they loved this free service that allows them to extend their wireless number to their computer.

But as you’ll read today in the Toronto Star and elsewhere, our campaign to promote the #Rogers1Number hashtag is being used as an opportunity for customers to highlight any number of concerns or complaints about Rogers.

But you know what? We’re okay with that. We’re in social media to listen, not just to talk. So we’re reading all the comments and helping as many customers as possible. We’ve been listening to customer feedback in social media for years and have made many changes to our products and services as a result.

A big part of why we launched RedBoard is to hear your feedback. So if you’ve found RedBoard for the first time today through the #Rogers1Number hashtag, please take a moment to fill in our survey. This will help us in our efforts to constantly improve our services and the customer experience.

Keith McArthur is VP of Social Media at Rogers

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Canada’s fastest and largest LTE network is now available on the newest tablet!

The new iPad data plans from Rogers

Tablet lovers, today’s your day! We’re excited to offer data plans for the new iPad as part of our expanding selection of LTE-enabled devices supported, bringing you even more world-leading internet experiences on our fast-growing LTE network.

LTE is the world’s fastest wireless network technology, which means downloading apps, streaming HD video or music and gaming on your tablet has gotten a lot easier and a lot quicker, with virtually no delays or buffering.  Currently, we offer LTE access to more than 11 million Canadians and we’ve announced plans to double that this year.

Rogers was the first to launch an LTE network in Canada and was the first carrier in Canada to offer LTE devices.  Today, we’re giving you even more reasons to activate your LTE tablet with us.

New tablet limited time offer- get it while it’s hot

Beginning today, when you activate your tablet, including the new iPad on a Rogers Tablet Flex Rate Plan, we’re offering unlimited data for the first 2 months and then doubling your data for the next 4 months!  Our Tablet Flex Rate plans are LTE-ready, start at just $5 per month, and are available with no long term commitment—try it for just a month!  And there’s no activation fee with this limited time offer. This means you can surf, watch, play, send and share even more. I personally love our Flex Rate Plans for the iPad.

If you’re not familiar with them, basically they offer easy internet access whenever, wherever you choose. Each month, the plans reset to the lowest tier but automatically adjust to reflect more usage, only if you need it. You’re going to love exploring all the activities now made possible by Rogers LTE with our Tablet Flex Rate plans. For example, after two months of unlimited data, the $5 flex rate plan will flex all the way up to 10GB for just $37 per month for the next four months… if you can possibly use that much!

This promotion is available for all iPad models with Wi-Fi + 3G or Wi-Fi + 4G, as well as all such tablet models from Rogers, past and present, including the HTC Jetstream LTE tablet, Samsung Galaxy Tab 10.1 and the LG Optimus Pad. There’s never been a better time to try internet on the go on your tablet.

Don’t forget that a wide range of apps are available on iTunes from Rogers Publishing and Rogers Media like Canada’s Got Talent, Sportsnet, Citynews, Maclean’s and Chatelaine and you can catch up on TV shows, watch live sports and rent new releases on your tablet by logging into Rogers Anyplace TV. To check out more, browse our Rogers Publishing apps for the iPad.

Connecting to the Rogers LTE Network on your tablet

To enjoy Rogers LTE access, you need to have an LTE-ready device such as the new iPad (Wi-Fi + 4G model), an LTE SIM or micro-SIM card, which you can get at any Rogers store, activated on an LTE-ready data plan such as the LTE-ready Flex Plan and be within Rogers LTE coverage area. Rogers LTE network is available in select Canadian cities. Visit for details.

The RedBoard team wanted to share our latest tablet promotion with you in case you are planning on activating your sweet new tablet today. Stay tuned, information will also become available online at

What do you use your tablet for the most?

UPDATE (March 19, 2012, 1:43 pm): For more information on our new tablet promotion: Check out or > Data Plans > Flex Rate

Kaili is a regular contributor to RedBoard

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Rogers LTE speed test contest wrap-up

Rogers LTE speed test contest winning entryOur LTE speed test contest is officially over and you blew us away with your super fast speed submissions!

We launched the contest on February 13 and asked Rogers LTE customers to send us screen captures of their highest speed over Rogers LTE network. We accepted any speed over 25Mbps and all eligible entries were entered into a random draw to win a new HTC Jetstream tablet.

The winner of the tablet was Kimberlea from Ottawa who posted a speed of 30.40Mbps using her HTC Raider. Her winning entry is the picture on the left. You can also see it here.

Some interesting stats from the contest:

During the contest we also announced a network expansion and several new devices. On February 14, we added the Sierra Wireless AirCard330U model of the LTE Rocket to our lineup of LTE devices. The stick offers 1700/2100 MHz and 2600 MHz connectivity on the Rogers LTE network for typical LTE download speeds of 12-40 Mbps, compared to 12-25 Mbps for 2100 MHz connectivity only.  For more details, go here.

We also announced that we’ll be expanding our leading lineup of LTE smartphones with two new exclusive LTE devices available this spring: the Nokia Lumia 900 and the HTC One X.

And finally, we expanded our LTE network to St.John’s making Rogers the first carrier to bring the fastest wireless speeds in Canada to Newfoundlanders. We’re now offering LTE to a total of 11 million Canadians and we’ll double our coverage this year with plans to expand to more than 25 cities in 2012.

A big thank you to everyone who took part in our LTE speed test contest. Stay tuned to RedBoard and our Twitter account, @RogersBuzz for details on future contests.

Miranda is a regular contributor to RedBoard

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New RedBoard series: weekend reading

Weekend Reading from RedBoardWhen you’re busy, the week seems to fly by. If you’re like me, you may find yourself wondering how it could possibly be Friday already. When the week goes by that fast, it’s hard to keep on top of all the latest news from your favourite sites. Let us help.

Starting today, we’ll be pulling together a list of recommended weekend reading. Every Friday, we’ll post a list of articles or blog posts that we think you’ll find interesting. It will include the latest news and information from Rogers and interesting technology news and reviews from around the web.

So grab your coffee, your laptop or tablet and take a look at this week’s weekend reading list:

The new iPad

On Wednesday, Apple unveiled the new iPad. Designed with next-generation wireless technology, the new iPad supports LTE. If you’re thinking about picking one up, you may want to check out our available data plans for your device here. You should also take a look at this review by Marc Saltzman from Connected Magazine.

March Break Travel tips

If you’re planning on travelling this March break, take a look at these tips on how to make staying connected more affordable .

Canada’s Got Talent Premiere

Last Sunday, Canada’s Got Talent premiered on Citytv. Connected Magazine pulled together a great article on 8 different ways you can stay connected to all the #CGT action, including online using Rogers Anyplace TV, on Rogers on Demand Ch.100, or on your smartphone using Rogers Anyplace TV app.

Happy reading!

Miranda is a regular contributor to RedBoard 

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Rogers March Break checklist: limit your roaming costs

Roaming tips from Rogers for March BreakWhether you’re hitting the beach or slopes outside of Canada this March break, you can stay connected with family and friends and keep it affordable by taking a few easy steps.

Once you leave Canada, you’re roaming off the Rogers network. When you “roam”, you’re accessing services through a foreign cellular network and can incur incremental charges for your usage (talking, texting, emailing, web browsing etc).

Here are a few tips from Connected Magazine, on how you can save on roaming this March Break:

1. Make sure your data roaming is on–Most devices have the data roaming set to off. If you plan on checking email or using other data services such as web browsing, BBM, MMS, Visual Voicemail & Apps while you are away, turn data roaming on. Also, remember to turn off Apps that you’re not using to help conserve data.

2. Learn more and purchase –Text TRAVEL to 7626 to view and purchase affordable and easy to use roaming options or visit

For Data:

3. Get a Roaming Data Pass – Sharing a picture, web browsing or checking email requires data. Passes start at $5 and include the following customer friendly features that help ensure a worry free roaming experience:

  • Free near real-time text alerts that let you monitor your data usage.
  • Data service cut-offs upon data-pass expiration, so you never have to worry about “overage” fees.

For Voice & Text:

4. Get a Combo Travel Pack–Need Voice and Text while you’re down in the Caribbean? The Zone 3 Combo Travel Pack is good for one month from the date of purchase and if you use up the Pack, you’ll continue to enjoy discounted rates (per minute, sent text) for your usage until the month is over.

5. Save juice by:

  • Disabling Bluetooth and Wi-Fi (turn on Wi-Fi when looking for a hotspot).
  • Turning your screen’s brightness down.
  • Closing apps that run in the background.

For more useful tips on how to save on roaming this March Break and to download a handy travel checklist, visit Connected Magazine.

Michelle is a new contributor to RedBoard

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