Archive for February, 2012

Rogers RevUp: an expert event brought to you by our Community Forums

Rogers One Number RevUp in the Community ForumsWe’re over-the-moon excited to tell you about Rogers RevUp! We’ve created a series of events as a way to give you exactly what you want – insider access. Throughout the year, we’ll bring you special events about Rogers products and services with members of our product teams. And where are these wonderful events, you ask? They’re hosted in the Rogers Community Forums.

What is it?

The community is home to thousands of users who are helping each other with questions every day. Rogers RevUp is a Q&A session between the community and Rogers. It’s your chance to get answers directly from the Product Manager! Everyone is welcome to join the event, post a question, and join in the conversation with other community members.

When is it?

The next Rogers RevUp is happening tomorrow, February 28, featuring Rogers One Number Product Manager, Tess Van Theilen. The event board will be open from 10am – 1pm EST and Tess will answer as many questions in that time as possible. Consider this your invitation! Be sure to Register as a community member so you can post a question that day. Don’t be afraid to dive in, our moderators will be on hand to help new people get used to the space.

The first Rogers RevUp happened on February 8 and the topic was Android. We had over a hundred posts to the board in the first four hours! To view the archive of the discussion, go here.

Sounds great! How do I take part?

To ask a question during the session, you’ll need to go to the forums and Sign In using you’re My Rogers login. To post a question during the session, click Post New Topic in the upper left corner of the board.

If you plan to ask a question but haven’t already joined the community, please do so before the event begins. You just need to set up you’re My Rogers profile. You can sign up for a My Rogers profile here or by clicking “Register” underneath the search bar on the forums. (You can get a My Rogers profile even if you’re not a Rogers customer).

What if I miss it?

The content will be available after the event closes so don’t worry. And you can always post your question to the Rogers One Number board for an answer from the community. We’re also planning more events throughout the year so there will be lots of chances to catch another one.

If you haven’t already signed up for Rogers One Number, visit the site to get started. Here are some of the great things you can do with Rogers One Number:

  • Talk and text from your computer using your wireless number
  • Manage emails and text from your secure, personalized website
  • Control one contact list that is synced between your wireless phone and computer
  • Seamlessly switch calls between your computer and wireless phone without missing a word
  • Call any Canadian number using your computer from anywhere in the world  for FREE

We want to hear from you. What other Rogers products or services would you like to learn more about this year?

Gina is a regular contributor to RedBoard

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Rogers LTE network live in St. John’s: Nokia Lumia 900 and HTC One X coming soon

Nokia Lumia 900 from Rogers

Expanding to the east, the Rogers LTE network is now live in St. John’s making Rogers the first carrier to bring the fastest wireless speeds in Canada to Newfoundlanders. We’re now offering LTE to a total of 11 million Canadians and we’ll double our coverage this year with plans to expand to more than 25 cities in 2012, including Halifax and surrounding areas.

With Rogers LTE network, customers have access to speeds similar to broadband connections, making it easier to use mobile devices to download apps, stream HD videos and music or play on-line games, with virtually no delays or buffering.

In addition to expanding our network, we’re also expanding our leading lineup of LTE smartphones with two new exclusive LTE devices available this spring:  the Nokia Lumia 900 and the HTC One X.

Nokia Lumia 900

After winning best in show at the Consumer Electronics Show (CES) this year from CNET and a variety of prominent websites, the Nokia Lumia 900 marks a strong leap forward for Nokia it will be exclusively coming to Rogers as Canada’s first Windows Phone LTE smartphone.

The Nokia Lumia 900 is packed with a large 4.3-inch ClearBlack AMOLED touchscreen, 1.4 GHz Snapdragon processor and runs on the LTE network, offering an impressive option for new and loyal Windows smartphones users.  If you’re looking for a smartphone and camera in one, this device also features Nokia’s exclusive Carl Zeiss 8MP back-camera with F2.2 large aperture and 28mm wide angle lens for snapping high-quality images on-the-go. It also has a 1MP front facing camera for high-quality video calling.

Visit for more information and to register for updates on the upcoming pre-order


Announced at Mobile World Congress yesterday, HTC One X will be the first smartphone in Canada designed with Beats Audio for an incredible audio experience. It  runs on Canada’s largest LTE network, comes packed with a dual-core 1.5 GHz Qualcomm Snapdragon processor, the latest Android 4.0 software (Ice Cream Sandwich), HTC Sense 4.0 and HTC’s amazing new camera experience.

We’re happy to bring these devices to Rogers customers first. Stay tuned to RedBoard for more information on both of these devices or check out more information about Rogers LTE network here.

Katie is a regular contributor to RedBoard

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The future of television has arrived: Rogers introduces NextBox 2.0

Rogers NextBox 2.0Do you still rush home to catch your favourite show live or hope that no one else has called “shot-gun” on the good couch…or the remote control?

Those days are a thing of the past. Today, we’re introducing the next big thing in TV from Rogers: NextBox 2.0, a suite of new features for Rogers cable customers in Ontario that delivers a TV without borders experience, any time, in any room of your home.

What’s new?

  • Whole Home PVR: Now with a single PVR, you can watch your recorded shows from any TV in your home with a NextBox HD Terminal. Why it’s cool? Let’s pretend I’m a huge fan of The Bachelor (who’s pretending? I love it!). I’ve recorded it and can’t wait to see the most dramatic rose ceremony yet, but I’m dozing off on the couch. Now I can seamlessly switch the show to the bedroom and watch the big reveal in the comfort of my bed. You can even watch the same recorded programs in up to 4 rooms at once.
  • Rogers Live TV: Stream 22 live TV channels on your iPad or Samsung Galaxy 10.1 tablet using your home Wi-Fi connection. Why this is a life changer? Say I’m watching a cooking show and instantly get inspired to whip up a dish along with the TV host; I can switch the live show to my tablet into the kitchen and live stream the show while I embark on my culinary adventure.
  • An enhanced interactive TV guide: A sleek and intuitive new HD interface, with advanced search capabilities. Why do I love this? Because I can customize and build personalized channel guides and easily search for that show everyone is buzzing about, while never losing sight of the current episode. The new on demand portal makes it easier to check out what’s new on Rogers On Demand Channel 100.
  • More tailored cable and internet packages: Usage-based packaging options. What does this mean? It means I can choose the services best suited to my TV and internet needs. All packages come with a discounted monthly TV service, NextBox 2.0 free for 6 months and a PVR Extender that allows you to record and store even more of your favourite shows! Whether you watch a little TV or a lot, there’s a variety of packages available to suit your needs.

With NextBox 2.0 home entertainment is now on your schedule and on the screen of your choice. Speaking of entertainment on any screen of your choice, Rogers On Demand Online has a new name: Rogers Anyplace TV.

It’s still your online entertainment destination or your favourite on-demand primetime TV shows, kids programming, specialty channels, movie rentals, and live streaming sports action – just with a different name. The new name captures the next step in TV entertainment. It’s about streaming sports action while you’re commuting or enjoying the latest episode of 30 Rock on your mobile when you’re waiting in line. It’s entertainment right at your fingertips.

In addition to watching your favourite programming online on your PC, you can also watch on your smartphone, tablet and Xbox 360.

Got a special place in your heart for Rogers On Demand? Your favourite On Demand hotspot on channel 100 will be keeping the Rogers On Demand name alive.

You’ll be able to see the new name starting now at and over the next couple months, you’ll start to see the name changing for the mobile app and Xbox platforms.

Which room do you think is the best for TV viewing? Join the discussion on Twitter by using or following #NextBox.

UPDATE (February 27, 2012, 6:43 a.m): Looking for more information on NextBox 2.0? Take a look at this video to see it in action:

UPDATE (February 29, 2012, 4:18 p.m): If you are an existing Rogers Digital TV customer with a NextBox HD Terminal (Cisco 4642) and/or NextBox HDPVR (Cisco 8642) and wish to get the new guide, just complete the form here: to upgrade to the Rogers Enhanced Guide, at no additional cost.

Just click on the “Can I Get It” tab and fill out all the necessary boxes on the form and press ORDER NOW. It will take up to 72hrs to process. Once you’ve filled it out, it will update all of your compatible digital set-top boxes in your home.

Kaili is a regular contributor to RedBoard

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See your voicemail: Introducing Rogers Visual Voicemail Plus

Visual Voicemail Plus from Rogers

Sometimes I just can’t pick up a phone call. There are countless scenarios where answering my phone is not an option, like when I’m in a meeting, at the movies,  have my hands full of groceries or when my friend is in the middle of recounting a really important story that requires my full, undivided attention. Once you miss a call, you can’t always call into your voicemail mailbox right away to see what the person had to say, even if you’re extremely eager to find out.

Today Rogers launched Visual Voicemail Plus, included in new Rogers Value Packs. It’s another first from Rogers and it’s available for most phones. What’s great about Visual Voicemail Plus is that not only do you get the audio file pushed to your phone but the message is transcribed to text and sent with the audio file as an attachment in a single message. This means you no longer need to dial into your voicemail inbox, enter your password, and listen to all the prompts – your audio message and transcription is just a click away. One of the other key benefits is that you see the list of your voice messages and can directly access the one you want, rather than having to listen to each one in order they were left.

Visual Voicemail Plus is available for select BlackBerry and Android devices and is managed via an application, as well as available on other smartphones and mobile phones that support MMS (picture/video) messages with messages delivered via MMS.

How to get Visual Voicemail Plus

Contact Rogers to subscribe to the service. BlackBerry and Android users can download the Visual Voicemail Plus app from Rogers Mobile Internet Portal or the Android Market. For these apps, everything is synchronized between your device and traditional voicemail mailbox. This means that if you delete or view a message in the app, it will be deleted or marked as Saved in your voicemail mailbox. For mobile phones that support MMS, you just need to set up your voicemail to get started and messages will be saved on your traditional voicemail mailbox once they have been delivered to your phone via MMS.

Get your home phone voicemail sent to you your mobile

Visual Voicemail Plus also allows voicemail messages to be forwarded as MMS messages from your Rogers Home Phone. Just log into the voicemail online portal and click on the “message to MMS” tab.

Get your voicemail on your computer

If you’re already using the recently launched Rogers One Numbeservice, you’ll be glad to hear that you can now integrate Visual Voicemail Plus via MMS on your computer too.

Do you have a memorable voice message that you continue to keep saved? Care to share?

UPDATE (February 29, 2012, 10:50 a.m): If you’re looking for a little more information on Visual Voicemail Plus, just head over to

Kaili is a regular contributor to RedBoard

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Talking Families with @KatiaMillar: staying in the loop

Rogers Ultimate Unlimited Family PlanWho are the people that make up your “family?” Do you include only blood relatives only or do you include family friends into this category too? The word “family” has come to mean so many different things and as such, the technology needs of a family vary just as much.

What hasn’t changed is the need and desire to stay connected to these important people.

In the next installment of RedBoard’s #TalkingFamilies series, we asked @KatiaMillar of Positive Fabulous Women to provide us with some insight into her family life and how they use technology. We’ll be setting her family up with smartphones and a family plan and in the meantime, we’ve asked her to answer some questions for us about how her and her family use technology. In return, we’ve made a donation to a charity of her choice. Here’s what she had to say about technology and her family:

What factors should parents consider when deciding if their children are old enough for cell phones? Were these difficult decisions in your own family?

My children had cell phones by grade 6 or 7 – because I wanted a way to keep in touch with them during the after-school program. I wouldn’t say it was a difficult decision, but it’s still not one that I took very lightly. I think it really depends on the child and the needs of the family. Obviously, if a child had to take public transit or walk to school, then it might be a good idea to have a way to stay in touch with a parent. Also, we have to assess where each child is at and if we can trust him/her to show responsibility looking after the phone and making sure it’s not lost. Children need to be aware that it’s a privilege to own a cell phone, and they have to be ready to handle that responsibility.

What can parents do to ensure their kids’ use of cell phones doesn’t interfere with family life?

I would love to say that it doesn’t disrupt our family life, but I’d be lying. As kids get older, it becomes increasingly harder to set boundaries and stick to them. I am a bit more relaxed about those rules now than I used to be, partly because I’m guilty at times myself. However, I think it’s critical for parents to set some limits around usage – eg. no phone at the dinner table. Unfortunately, it’s easier said than done. As a parent of two teenage boys, I have to pick my battles – so I choose to let that one go sometimes and focus on bigger more critical issues around life and school.

What do you consider to be biggest benefit/biggest disadvantage of a connected family?

The #1 benefit of a connected family is that we keep in touch easily. For me personally, I appreciate that I am able to stay in the loop of what’s happening in my kids’ lives even when they’re away from home. They know I’m “there” if they have a question or need anything. As children enter their teen years, sometimes the verbal communication is a challenge, so it’s great to have other means to stay in touch. The challenge is the constant interruption, as they’re often more interested in playing with their phones than having a conversation. It’s particularly frustrating when we’re out at a restaurant or with family, and they just retreat to their phones than trying to make human connection – so it’s an ongoing struggle to get them to put their phones away and be present.

How do you use your smartphone/cellphone to stay connected to your family?

One word: Texting. We have a 2-household family, so having a convenient tool to stay connected when they’re with their Dad is very helpful for us. When the kids are out with friends, I know I can check in with them any time. They will often text me if they’re late or need something, so it’s a fantastic tool for us to manage our daily needs and expectations. Yes, I have even texted my kids if they’re in their rooms to call them down for dinner – works much better than yelling!

Does having access to the internet and cell phones make family life different for your current family compared with the family in which you grew up?

Does it ever! Children these days don’t go outside nearly as much as we did to socialize and interact with their peers. They value their online friends almost as much as their school friends. What that means for parents, especially as the kids get older, is that it’s harder to bring them into our world as we’re constantly competing for their attention with the next incoming text. Smartphones can create an added challenge as they provide a portable escape from the world with games, internet access, etc.

Speaking of keeping in touch with friends and family, check out our most recent Rogers Innovation Report where we look at how Canadian technology users connect to family and friends.

What’s your favourite method to keeping in touch with your family?

Melanie is a regular contributor to RedBoard

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Feast your eyes on TMN’s free preview on Rogers on Demand Online

TMN free preview on Rogers on Demand OnlineLots of big happenings at Rogers On Demand Online! We’re all buzzing about the fact that we’ve got a fantastic TMN Free Preview for Rogers cable customers happening right now. If you watch television, or if you don’t, I’m sure you’re familiar with a whole bunch of the titles that you can check out here with just a click of a button.  Here’s a rundown of just a few of the shows you could check out for free right now.


Some of us will always think of Dustin Hoffman as Benjamin in The Graduate or maybe for his Oscar-winning role in Rain Man. However, I’m guessing that his starring role in HBO’s brand new series Luck will introduce him to a whole new audience.  The shows deals with horseracing and gambling and has a knockout cast that not only includes Dustin Hoffman, but Nick Nolte and Dennis Farina as well. Throw in the fact that it was created by David Milch, who also came up with classic shows like NYPD Blue and Deadwood and it gets even better. But wait, we’re not done yet. The pilot episode, which you can check out right now in our free preview, was directed by the amazing Michael Mann. Take a look at Luck and let us know what you think.


Speaking of Deadwood, that’s another show you can check out in our TMN Free Preview. This is the western to end all western, featuring a star making performance by the great Ian McShane. You can sample the first two episodes from the first season of Deadwood right now for the low cost of free.

Game of Thrones

One of the most anticipated returns this television season is that of Game of Thrones, which was a huge success when it first aired last year. I didn’t watch it right away, but I did play catch up not long ago and have to say I was suitably impressed. Great set pieces, great acting – you don’t have to be a hugh fan of fantasy to get into all of the intrigue. In our TMN Free Preview, you can check out the first episode of Game of Thrones season one, which really sets the stage for all that’s to come.

Those are just a few of the shows you can check out in TMN’s Free Preview. But really, there are so many more shows for you to sample  – Showtimes Nurse Jackie, Curb Your Enthusiasm, True Blood and many, many more. Definitely head over to Rogers On Demand Online and take a look at all of these stellar, award winning shows. I’m pretty sure you’ll find at least one you like. And to read more TMN Free Preview related info, be sure to check Rogers Beyond The Guide blog. The TMN Free Preview is on now until February 26th.

What’s your favourite show in the free preview? We want to know!

Andrew is a regular contributor to RedBoard

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Rogers Innovation Report: technology and relationships

According to our research, Canadians think staying connected with family and friends is as vital as eating and sleeping!

It’s true. In fact, the most recent data from the second Rogers Innovation Report shows some pretty interesting stats about Canadians and their use of technology to manage their personal relationships. We know technology helps keep people close, but did you know Canadians don’t really worry about family due to technology advances helping to keep us connected?

Back in December, we issued our first Rogers Innovation Report, a regular report we’re doing to get Canadians views on technology. We know Canadians are passionate about technology so this time, we’re taking a look into how Canadian technology users connect to family and friends. Check it out below and join the discussion on Twitter by using or following #RIRExplores

Rogers Innovation Report: Technology and Personal Relationships


Do you relate to any of these stats? Were there any that surprised you?

Miranda is a regular contributor to RedBoard

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Get fast: LTE speed test contest

Rogers LTE

Now that more than 8 million Canadians have access to Rogers LTE network, we’ve decided to celebrate with a contest. The prize? One shiny new LTE enabled tablet: the HTC Jetstream. Sound like something you’d like? Read on.

How to enter

First off, you’ve got to have an LTE enabled device. Rogers LTE is available in Toronto, Montreal, Vancouver and surrounding areas, and Ottawa at the launch of this Contest. Once you’re using LTE, just email us a screen capture of your highest speed over LTE to Make sure you include your full name and the device you used for the speed test in your email. Customers experience typical download speeds of 12 Mbps to 25 Mbps, but we’re looking for the fastest speeds in the country, so we’ll accept all entries over 25Mbps and post them here on RedBoard.

The contest begins today and ends February 27 when we’ll be doing a random draw of all eligible entries. We’ll only be accepting 1 entry per person so make sure you send us your best speed!

How do I do a speed test?

Easy. Using your LTE device, head over to either or a site like and follow the instructions. Note that is only available when using an LTE device.

What LTE devices are currently available from Rogers?

You have several devices available to you including:

And, as of tomorrow, we’ll be launching the Sierra Wireless AirCard330U model of the LTE Rocket stick and coming this Spring, we’ll be launching the Sierra Wireless AirCard 763S LTE Rocket mobile hotspot which offers maximum theoretical LTE download speeds of up to 100 Mbps.

Now it’s time to see how fast Rogers LTE is for yourself!

Contest closes at noon (ET) on February 27, 2012. Open to residents of Canada, 18 years or older who are existing Rogers LTE customers before February 13, 2012. To enter, connect to the Internet using your LTE device and email as instructed a screen capture of your ‘speed’ of at least 25 Mbps over the Rogers LTE network to or You must be the account holder on the Rogers LTE device used or be on a family plan with at least two LTE Rogers devices. Prize: one (1) HTC Jetstream tablet valued at $900. One entry/person. Odds of winning depend on the number of eligible entries. Mathematical skill-testing question to be correctly answered to win. No Purchase Necessary. Full rules here.

UPDATE (February 14, 2012, 1:49 p.m): Great news! The Sierra Wireless AirCard330U model of the LTE Rocket stick is now available from Rogers! The new LTE Rocket stick will be $79.99 on a three term. For more details, go here.

UPDATE (February 27, 2012, 12:00 pm): The LTE Speed Test contest is now closed. Thanks to everyone for your amazing entries! We’ll be announcing the winner of the HTC Jetstream both here on our blog and on our Twitter account, @RogersBuzz. Stay tuned!

UPDATE (February 29, 2012, 5:12 p.m): Congratulations to Kimberlea from Ottawa who is the winner of our LTE Speed Test contest! Kimberlea posted a speed of 30.40 Mbps. You can see her entry here. Thank you to everyone who participated in the contest! We’ll be doing a wrap-up blog post soon with some results. Stay tuned.

Contest Entries

Rogers LTE Speed Test Contest Entries

Patrick, Laval, Samsung Galaxy SII

Rogers LTE Speed Test Contest Entries

Raphael, Montreal, Samsung Galaxy SII


Rogers LTE Speed Test Contest Entries

Larry, Laval, Samsung Galaxy SII

Rogers LTE Speed Test Contest Entries

Alex, Mississauga, Samsung Galaxy SII

For more contest entries, go here.

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New RedBoard series: Talking Families with…

Rogers Ultimate Unlimited Family PlanStaying connected to the people that matter is a major part of everyday life and every family has its own way of keeping in touch. After launching our new Rogers Ultimate Unlimited Family Plans last week, we thought it would be a good time to look at how people integrate technology into their families’ circles of trust.

To kick off a new RedBoard series, Talking Families, we asked @Gingermommy of Tales of a Ranting Ginger to provide us with some insight into family life and technology. In her own words, she describes herself as a “Canadian mom of four: toddlers, tweens and teens” who uses “her blog and social media to connect, share and save with others.” We’ve set her family up with smartphones and the new family plans and asked her to answer some questions for us about how her and her family use technology. In return, we’re making a donation to a charity of her choice. Here’s what she had to say about technology and her family:

What factors should parents consider when deciding if their children are old enough for cell phones? Were these difficult decisions in your own family?

Having four kids who all range in age, I think each is separate. My 11 year old is more mature and responsible than his older sister was at the same age. He would use the phone to stay in contact with us. My older kids would want to text all the time. I think kids should be given a fair chance, but if they do not stay within their limits then they need to pay their own bill.

What do you consider to be biggest benefit/biggest disadvantage of a connected family?

Two of my kids are teens and often out and about with their friends. I like them having phones to stay connected with us. There are very few payphones and with debit there is seldom any change in their pockets. And, with one child who is learning to drive, the safety factor is huge. I do not like them being online all the time though. Some rules we have are no texting during dinner and designated family time.

What can parents do to manage their children’s cell phone usage? Should they monitor or set any guidelines? (ie: No texting at the dinner table? No phone usage in the house? Features like MMS disabled?)

We limit cell phone time during family hours. I also prefer my kids not to have data on their phones.

What do you look for when choosing a cell phone plan and provider?

Flexibility, I like to be able to add on and move it so it fits our large family’s needs. A plan that includes unlimited local calling and incoming calls is great. Also unlimited texting is great (we have had high texting bills before).

Does having access to the internet and cell phones make family life different for your current family compared with the family in which you grew up?

My kids have access to information at all times. That being said, we need to make sure they are looking at appropriate sites etc. Gone are the days of leaving a message for a caller. Now kids have instant access to their friends

What are some ways you would recommend for families to reduce their mobile device usage?

Set limits and boundaries. Communicate and respect privacy but still monitor what they are doing and for how long. We do not allow cell phones in the bedrooms when they are to be sleeping.

Stay tuned for the next Talking Families installment.

How do you stay connected with the people that matter in your life?

Melanie is a regular contributor to RedBoard

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Text messages, emails and love, oh my

Valentine's Day 2012Confession: I love my phone. I take it everywhere. I feel anxious when it’s not around. I even sleep with it nearby. If you’re like me, you too have probably fallen in love with your smartphone over the past couple years. This love of technology got us thinking.  Does our passion for gadgets and social media hurt human interaction or improve it? With Valentine’s Day around the corner, we decided to find out just how much technology affects relationships.

Technology keeping it exciting

According to a recent survey, 25% of Canadian technology users say the use of technology to stay connected with their significant other keeps their relationship exciting! And, it’s not just women who feel this way. Of that 25%, it was evenly split among men and women. Of those surveyed that think technology helps spice up the relationship, people from Quebec were the highest with 31% agreeing with this statement.

Time well wasted

How much time do you spend talking to your significant other each day? According to our research of Canadian technology users, the average young adult (18-24) spends 2.5 hours using technology to communicate to their boyfriend or girlfriend each day!

Dating and dumping

We all know technology can be used to connect people, but what about when it comes time to break it off? Overall, the phone remains the most popular method to hook up or break up. 48% of those surveyed have been asked out over the phone and 18% admitted to being dumped.

While 31% of 18-24 year olds surveyed said they have been asked out via a social networking site like Facebook, the favourite Gen Y approach is definitely the phone. More than half (60%) of 25-34 year olds surveyed have been asked out over the phone.

And what about text message? Can you really communicate your feelings in just a few characters? Apparently, you can. 27% of 18-24 year olds think it is totally fine to ask someone out on a first date through a text message. In fact, 40% say they’ve actually been asked out in a text message before. Only 12% have been dumped.

Of all Canadian technology users surveyed, the ladies are more open to being asked out via text than men. 14% of women versus 9% of men feel texting is a perfectly fine way to ask someone out on a first date. So guys, if you’re on the fence about sending that text to that special someone, I say go for it! It just might work out for you.

What do you think? Is technology hurting or helping romantic encounters?

Hungry for more stats? Check out the Rogers Innovation Report where we looked at technology predictions for 2012.

Miranda is a regular contributor to RedBoard

Information about our research: From January 13th to January 23rd 2012, an online survey was conducted among 1,403 randomly selected adult Canadians that own a smartphone or tablet and use texting, social networking, video calling, email, instant messaging, or BBM. All were Angus Reid Forum panelists. The margin of error—which measures sampling variability—is +/- 2.6%, 19 times out of 20. The results have been statistically weighted according to region and gender. Discrepancies in or between totals are due to rounding.

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