16 Comments

1. 

   shaggyskunk says: December 12th, 2011 a 4:54pm

   That’s great, now how about fine tuning the LTE network in the areas, where it is now??? I am sick of seeing connection vary between edge, 4G & LTE even in the same location… AND with 4bars showing!!
2. 

   Duncan says: December 12th, 2011 a 5:51pm

   I just received a letter today in the mail that announced that Rogers is discontinuing the Rogers Portable Internet Service. Disappointing news to say the least. I thought this service provided the best value. It was fast enough for streaming video, 30 GB cap (not sure if was actually capped) for less then $50, and I could move it anywhere in the network coverage area where I had access to power.

   That letter is what got me looking at LTE again. I looked at the coverage maps and I don’t see how those 4 purple patches would be 30% of the population. Can you help me better understand the maps?

   The letter that delivered the bad news also gave me some options for my future with Rogers. Curiously the letter does not mention LTE even once, but it did say that the reason for discontinuing Rogers Portable was Rogers’ commitment to providing leading edge services. I thought that Rogers thought that LTE was leading edge. What is not said often speaks volumes. I’m probably reading too much into the letter.

   I think I will try and work out a deal where I get a reasonably sized cap for a reasonable amount of money.

   Finding the mixed messages a little confusing,
   Duncan
   • 

     Facts says: December 14th, 2011 a 9:50am

     “I looked at the coverage maps and I don’t see how those 4 purple patches would be 30% of the population. ”

     Um… because Toronto and its suburbs alone have more than 4 million people? Then add in Vancouver, Montreal, and Ottawa and you’ve easily got more than 10 million people covered?
3. 

   ilia says: December 13th, 2011 a 4:01am

   Can you please at least extend your 3G (4G) coverage in Saskatchewan? Just look at the map.. how pathetic is that? Why should anyone in Saskatchewan want to be on Rogers when _every_ _other_ _carrier_ has 4G coverage almost over the whole province?
   • 

     RogersNicolas says: December 13th, 2011 a 8:18pm

     Hi ilia, we’re always looking for ways to expand our services and cover more areas. The LTE expansion follows that logic. Thanks for your feedback!
4. 

   Ruralfolk says: December 13th, 2011 a 9:40pm

   I would love for you to come to my small community north of Brampton I remember it took about 6 months after Toronto to get 3G here i live in the country and unfortunatley have Bell Wimax which is not very well maintained and im pretty sure you guys share that same network buying it a few years back but anyways I also agree in a competitive market where you guys have equal competition so im not forced into 10GB of LTE for $70 a month and considering I use around 60GB a month my billif it is correct would be over $200 a month for the same LTE service your offering in Quebec with No Cap or throttling usage for $50 a month because they have a reasonable market there so I would like to see if LTE is coming my way but I dont want to sign up to your website that your company is using to try to get the government to not allow any 3rd party or indie ISP providers to bid on. Why dont u let Nadir Mohamed and his entourage out and get Rogers back to where it use to be with customers first o btw your support staff are great just fire at the top and ill be with Rogers wireless another 15 years thnx
   • 

     RogersNicolas says: December 14th, 2011 a 11:59am

     Hi,
     Thanks for taking the time to write your feedback.
     As you know, Canada is wide -about as wide as the European Continent- but as I stated earlier, we’re always trying to expand to our network coverage.
     Customers are definitely valued to us. Should you have any issue, do not hesitate to reach out to us on Twitter @RogersHelps or Facebook.
5. 

   mishka says: December 14th, 2011 a 1:26pm

   NICE ADVERTISEMENT THIS ARTICLE, THANK YOU.
6. 

   random72 says: December 16th, 2011 a 1:50pm

   This is much ado about nothing…a handful of suburbs in two parts of the country? Big deal.

   The smarter thing would have been to do the entire Greater Toronto and Greater Vancouver in one go, seeing as a majority of users travel throughout these respective regions for work and play- not everyone lives and works in metro Toronto and Vancouver.

   Doing this however, would have removed the possiblity for more ‘aren’t we awesome’ marketing opportunities, which as I’ve said before, is really all this piecemeal rollout of LTE is about- marketing.

   Don’t even get me started on the devices- most of which suffered from botched launches and spotty availability for weeks afterwards. I don’t see anything new here….these we’re all announced and rolled out months ago.

   Well, actually they were announced three months in advance, then there we’re like, 15 available on the launch day, and a few more have trickled into stores since then, although I’ve never actually seen a Jetstream tablet in either of the Rogers stores in my area. Guess I need to give it a few more months, by which time it will be completely obsolete.

   Whatever. Bottom line, no real news here- no new devices and coverage for two areas that should have already had LTE service.

   Does that about cover it?

   Oh ya- ‘we’re awesome’. Can’t forget about those brand positioning statements.

   Marketing- priority number one at Rogers.
   • 

     RogersNicolas says: December 16th, 2011 a 4:11pm

     Hi random72, I understand your point. It’s not only about being smart, it’s also about capabilities. We don’t expand an LTE network like we grow flowers. Unfortunately :) That was our choice to start with the 2 most populated areas to provide as soon as possible higher speeds to the highest number. We are certainly excited to announce new products and services but we always let customers be the judge. Thanks for your feedback!
7. 

   steven says: December 18th, 2011 a 12:47pm

   Awesome news for me, I live in Brampton and have had my Galaxy S2 for just over a month. Until now I’ve only had LTE for a few minutes at a time before it dropped back to 4G, while I only have about 3 bars LTE coverage now, it at least holds it. Hopefully soon that will be strengthened? It’s not like Brampton is remote or anything, and neither is Missssauga where the coverage is about the same.
8. 

   Clive says: December 20th, 2011 a 2:29pm

   Hello,

   I have the S2LTE and i live in Milton.

   I went to Toronto the other day but not sure how i know i am on the LTE network.. Do i see an LTE logo? cause all i saw was 4G with an up and down light up aarow.. can someone explain?
   • 

     Rogers_Chris says: December 21st, 2011 a 3:58pm

     Hi Clive, if you have an LTE device, you’ll need an LTE data plan. Milton, unfortunately, is just ouside our coverage area. Visit http://rogerslte.com/ for more info and see the coverage maps.
     • 

       Clive says: December 24th, 2011 a 1:44pm

       Yes i know Milton doesn’t have LTE network coverage. I have an LTE plan and my question was, i was in Toronto and how do i know i was on the LTE network? would it show?
       • 

         RogersNicolas says: December 28th, 2011 a 10:10am

         Hi Clive, yes it would, just like your phone would show 3G or 4G.
         • 

           8675309 says: December 29th, 2011 a 3:40pm

           i would add that most phone say 4g for 3.5g level of service so it could also be lte