Rogers Remote TV Manager: schedule TV recordings from anywhere, anytime
By: calendar iconJune 29th, 2011 a 2:13pm

Rogers Remote TV ManagerWe’ve all been there. Tied up in a long lineup or stuck in a meeting that’s running longer than expected when you suddenly realize that you forgot to set your PVR to record the latest episode of True Blood. Now, you can keep your cool knowing that you won’t miss a second of your favourite show thanks to Rogers Remote TV Manager.

The new service offers you the freedom and flexibility to manage your 8300 HD PVR through a web portal or free mobile app. Right now, the web portal and iPhone app are available for customers in Ontario, and in the coming months, apps for Blackberry and Android will be available.

What does it do?

From the web portal or the app, you’ll be able to:

  • Easily manage and schedule your recordings without being in front of your TV
  • Review scheduled and recorded programs
  • Delivers advanced search capabilities for TV shows and PVR Program content (actor, director, keyword, and channel name)
  • Browse the on-screen guide to find your favourite shows
  • Quickly see how much space is available for recordings

How can I get it?

First, you need to ensure you have an eligible HD PVR box and a Rogers digital television service subscription. Currently, Rogers Remote TV Manager is only available to customers in Ontario with the Scientific Atlanta 8300 HD PVR.

To use the Remote TV Manager online, you need to sign in, or register with MyRogers. Under “Cable Television,” you’ll see Remote TV Manager. You will be notified here if you do not have the eligible hardware or if you need to register your TV account to your MyRogers ID using your account number.

If you’re an iPhone user, you can download the app from iTunes. You need to have iOS 4 on your iPhone for the app to work.

Not a Rogers wireless customer? No problem. Rogers Remote TV Manager can be downloaded and used on any compatible mobile device on any wireless carrier.

Currently the service is only available in Ontario. We’ll let you know when we have information to share about availability for customers in other provinces.

How do I use it?

You can find detailed instructions on how to use the app on Rogers.com here.

You can also check out a detailed How-To guide on both the web portal and the app from Connected Magazine.

What about Android and BlackBerry customers?

A Rogers Remote TV Manager app will be available for Android from the Android Market this summer. We’ll let BlackBerry customers know when they can expect the app as soon as we have more details to share.

Have you tried Rogers Remote TV Manager? What do you think?

UPDATE (August 9, 2011, 10:23 am): As promised, Rogers Remote TV Manager app is now available for Android. To download the app, just search “Rogers Remote TV Manager” in the Android Market.

UPDATE: (October 20, 2011, 4:41pm): The Rogers Remote TV Manager is now available for BlackBerry smartphones! With the new app, Rogers customers with Black Berry OS 4.6 or higher, can manage their HD PVR from anywhere.  It’s easy, convenient and free! Check out the details at BlackBerry App World.

Sarah Daly is a regular contributor to RedBoard

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Rogers Remote TV Manager: schedule TV recordings from anywhere, anytime, 3.0 out of 5 based on 28 ratings
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  1. Alph says: June 29th, 2011 a 2:28pm

    Cool. But isn’t the 8300 the old PVR? I have newer Cisco device…is there support for that?

    • Rogers_Chris says: June 29th, 2011 a 5:33pm

      Hi Alph,

      As I mentioned to Serosity, it will be available later this year for the Cisco Explorer 8642HD.

  2. Serosity says: June 29th, 2011 a 2:58pm

    Any idea when it will be available for the Cisco PVRs??

  3. Chris says: June 29th, 2011 a 3:56pm

    Sounds like a great idea, but it doesn’t seem to work. I’ve got an 8300, and under “my PVR” or the PVR dropdown, it’s coming back with n/a (as if it can’t connect to the device).

    • Rogers_Chris says: June 29th, 2011 a 5:30pm

      Hey Chris,

      If you are having technical problems while using Remote TV Manager, you can call 1-888 ROGERS1 and ask for Technical Help for your Rogers Digital TV Service.

  4. Shawn says: June 29th, 2011 a 4:00pm

    Please create iPad app also

    • Rogers_Chris says: June 29th, 2011 a 5:23pm

      Thanks for the feedback, Shawn!

    • AJ says: June 30th, 2011 a 9:43am

      I will second that especially since you have an iPad App for the Home Monitoring which I think isn’t even available yet. Come on Rogers, get on the ball with these things. Rogers Apps for iOS should be simultaneous release for both iPhone and iPad

    • Daniel says: July 6th, 2011 a 2:12pm

      Completely agree, please release an iPad app sooner rather than later.

    • Shafiq says: July 9th, 2011 a 7:15pm

      I’ll add to the chorus: an iPad app please.

      Great app, I’ve been waiting for something like this for a long time.

  5. Walter says: June 29th, 2011 a 4:19pm

    This is a great new feature. Have already used it several times, and it is much easier to use then the onscreen guide.

    Can’t wait for the android app to try it from my phone.

  6. Qaz says: June 29th, 2011 a 5:39pm

    Yep very cool, don’t really want to say Finally…but better late than never.

    Oh and programing my Rogers DVR from my Bell smartphone just seems creepy weird. But kudos for them not limiting to only working with Rogers phones…No that’s not me giving you an idea Rogers…NOooo!

    • RogersElise says: July 4th, 2011 a 7:11pm

      @Walter and Qaz. Thanks for the feedback guys. Love to hear it’s working well, and from any phone ;)

  7. Melissa says: June 29th, 2011 a 6:57pm

    Hi Chris – I have an 8300 as well as a basic digital receiver. My MyRogers account is telling me that I don’t have a comptible device, and the IPhone app is telling me that it’s unable to retrieve my account information when I try to log in. Help, please.

  8. steve says: June 29th, 2011 a 8:56pm

    Any plans for a WebOS app?

  9. AJ says: June 30th, 2011 a 9:45am

    The funny thing is, this will probably replace using the actual PVR interface which is so old and outdated, for managing PVR recordings.

    Next thing to Add rogers. Being able to stream PVR recordings to iPhone or iPad over Wifi.

    • Nick says: July 1st, 2011 a 1:40pm

      Streaming PVR recordings over wifi. I cant say I’d ever have a need for it. Though it wouldnt be a bad feature. Rogers would have to replace every digital box with wifi capable boxes to make it happen. That would cost more than its worth.

  10. Darius Patel says: June 30th, 2011 a 3:08pm

    Why would there be support for the OLD pvr and not the new one? I had to return my 8300 just recently cause it was broken and they gave me a 8642, No choice!! Now I don’t get this service because for some reason rogers rolls out a new service but not for new hardware. I sometimes really don’t understand who makes these decisions.

  11. Melissa says: July 4th, 2011 a 7:26pm

    Nope, neither the App or the link from MyRogers account page are working. I called Tech Support last week, and was transferred to four different people in three different departments, and no one knew what to do. There’s a ticket logged, but I haven’t heard anything back from anyone on it.

  12. Eric says: July 5th, 2011 a 12:46pm

    When will you update the joke of an IPG you are providing ? Not available for 8642 ? Well done as always Rogers…

  13. PK says: July 6th, 2011 a 9:45am

    Fantastic new service. And no need for an app for the Blackberry Playbook – the PVR access works great from the browser.

    Now I can sit and program the PVR direct from my tablet instead of using the clunky, ancient onscreen guide.

  14. Rob says: July 6th, 2011 a 2:30pm

    Any plans on building an app for WP7?

  15. Frank Yao says: July 7th, 2011 a 1:53pm

    Are there any plans to have it work with the SD PVRs? I can’t justify the upgrade to an HD PVR for a non-HD TV just to get this free feature.

  16. Matt Gorman says: July 8th, 2011 a 12:39am

    ~Wow, so the android app that you announced was coming soon in March is still coming soon? And it won’t work for the PVR I was forced to get when my old pvr stopped working? But it will…soon. Thanks for the update. Rogers, as always, is tops in customer service.~
    In case you missed it, the ~ mark denotes sarcasm.

    • Daniel says: July 8th, 2011 a 12:45pm

      Yes, can someone from Rogers please specify what “coming soon” or “later this year” mean? I don’t know if I should expect this feature on my android phone and new pvr this month or in December.

  17. Paul says: July 13th, 2011 a 8:18pm

    Extremely disappointing that Rogers would be this slow to implement this feature on its latest PVR. Somewhat like if Apple built things for the IPhone 3GS before the IPhone 4….really doesn’t make sense.