"Hey John, it sounds like the person that contacted you could have been one of our outbound sales agents. I would suggest reaching out to our support team @RogersHelps on Twitter o"
"Where are the emails coming from? You could reach out to our support team and they should be able to assist with getting you removed. They can be reached via @RogersHelps or www."
"Watching a movie on Netflix shouldn't trigger the notice to be sent. I would suggest reaching out to the copyright holder directly to get some additional info on why you received "