Archive for July, 2011

Yee-ha! Nokia X7 now available exclusively from Rogers

How does the new Nokia X7 stand up to a weekend in Canadian Rockies? As it turns out, pretty well. Recently, Nokia held the #NokiaUnfenced event where 10 Canadian bloggers were sent to Canmore, Alberta to test out the new Nokia X7, now available exclusively from Rogers. The group navigated the Kananaskis Valley, climbed trees, rode horses and put the phone to the test throughout the weekend checking out the GPS and Ovi Maps functionality, the camera and the phone’s overall durability.

The Nokia X7 is great for gaming and viewing HD videos with its massive 4” AMOLED touchscreen. It has a high-end 8MP camera, can record HD video and fully customizable home screens where you can easily add and remove shortcuts. It also has free GPS navigation with Ovi so it’s great for finding your way around whether you’re walking, driving or navigating your way around rural Alberta.

You can check out some of the blogger’s experiences here and here and for a more in depth look at some of the features and functionality, check out this video with Nokia’s Chad Saliba:

What do you think of the Nokia X7?

Miranda MacDonald is a regular contributor to RedBoard

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Do you want your LTE? You can make a difference

Rogers LTEHere at Rogers, we’re doing everything we can to bring LTE to Rogers customers first. Earlier this month we launched Canada’s first LTE network in Ottawa and we’re lighting up LTE networks in Toronto, Montreal and Vancouver this fall, with 21 more markets on track for 2012.

But there are some who want to put up a roadblock on your digital fast lane. They are proposing that the Federal Government limit who can have access to the 700 MHz spectrum in a public auction that will be held as early as next year. The outcome of this auction will have a major impact on deploying LTE across Canada. If a decision is made that prevents certain companies, including Rogers, from participating in the spectrum auction, it would be a recipe for leaving Canada behind the rest of the world, stalling Canadian innovation and limiting your access to LTE.

LTE can unlock the awesome digital potential of Canadians like you – in areas rural and urban – if deployed on the 700 MHz spectrum band. The 700 MHz band will allow for the fastest and strongest LTE network. This spectrum allows for coverage to reach rural areas and move underground and through buildings in urban areas, providing for a more consistent high-speed experience.

The government’s decision will have a major impact on bringing LTE across Canada. Policies that slow wireless advances harm our growing digital economy.

But it doesn’t have to be this way. You can make the difference. Visit Iwantmylte.ca to learn more. Take action by sending an e-mail to the Industry Minister and your local Member of Parliament to let them know that you want your LTE, and you don’t think anything should slow Canada down.

Keith McArthur is Vice President of Social Media at Rogers

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Searching for your favourite shows just got easier

Rogers Quick Start Menu SearchEver tried searching for a show with a title beginning with the word “The?” What about trying to find that new Modern Family episode among thousands of M-titled options?  Not always easy, right? That’s why we’re introducing new search capabilities as part of our ongoing enhancements to Rogers Quick Start Menu.

What’s new?

The Search area of the Quick Start Menu now allows you to search for your favourite shows using a full onscreen keyboard. Even if you only know the name of the actor in a particular show, or the channel it’s on, you’ll now be able to find any show because you’re able to search by:

  • Program title
  • Keyword
  • Actor/Actress
  • Director
  • Genre
  • Channel Name/Number

The Search functionality will search among all TV content in the Guide, up to 7 days. On Demand and PVR Searches are coming soon.

How does it work?

There are two ways to access the search:

  • Press the * on your remote or,
  • On the Quick Start Menu, scroll down to Search

Now, let’s say you want to watch Entourage. Usually, you’d press the E button and have scroll through dozens of shows until you landed on the one you want. Now, all you have to do is use the arrows on the remote to start entering the first few letters of your search. As you type, intuitive search results will start to appear on the right hand side so you can just toggle over and highlight the right search result. From here, you can tune into the show if it’s currently playing, set to record, set a reminder or see other available showings. Another neat feature is that you can look at the cast and crew of a specific episode and then further drill down into other programs the cast might be in.

When will I get the new Search functionality?

Customers with the a Quick Start Menu enabled cable box should already have the enhanced Search functionality. The Search functionality excludes SA 2000/2010 and PACE 551/501 set top boxes, and is currently not available on Cisco 8642HDPVR and Cisco 4642HD yet, but we’re working on it. We’ll let you know when we have more news to share about availability on these boxes.

If you have a compatible cable box but cannot access Search, try rebooting.

How do I find the Quick Start menu?

Most customers will find it when they first hit the GUIDE button. If you re-sequenced your remote, simply hit GUIDE twice to find it.

Have you tried the enhanced search capabilities yet?

Miranda MacDonald is a regular contributor to RedBoard

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Rogers meets changing customer needs with new Hi-Speed Internet tiers

With the rapid rise of online video, social media and online gaming, the way Canadians use the Internet is changing dramatically. We’re always reviewing our plans to ensure they meet your changing needs so starting later this month, our Hi-Speed Internet tiers are being upgraded with faster download speeds and higher data allowances for customers on Rogers DOCSIS 3.0, our best and fastest wireline network.

The new plans apply to Rogers Hi-Speed Internet Express, Extreme, Extreme Plus and Ultimate tiers. In late July we will begin automatically upgrading customers on Rogers DOCSIS 3.0 to our enhanced plans at no additional cost.

Customers on a DOCSIS 2.0 modem or home networking modem can upgrade to these new tiers by visiting a Rogers retail location and upgrading to a DOCSIS 3.0 home networking modem. The prices on our new DOCSIS 3.0 tiers match our existing price plans and a DOCSIS 3.0 home networking modem only costs an extra $1.50 to $3 per month over the cost of a DOCSIS 2.0 modem.

As one example, customers on our Extreme plan and using a DOCSIS 3.0 modem will see their download speeds¹ increase from up to 15 Mbps to up to 24 Mbps and their data allowance increase from 80 GB to 100 GB at no additional cost. The updated Extreme plan allows customers to stream approximately 90 hours of content on Rogers On Demand Online or 50 HD movies per month.

Check out the below chart for a complete breakdown of the changes:

Unsure if you have a DOCSIS 3.0 modem? It is the Wireless N Gateway modem and you can see what it looks like here.

Also starting later this month, you’ll be able to add a data assurance option if you’re currently using the Express and Extreme tiers. For an extra $20 per month, you’ll receive an extra 80 GB of data on top of your existing allowances. If you don’t need quite as much data, you can also get an additional 20 GB for an extra $5 per month.

Marina Guy is a regular contributor to RedBoard

¹Speeds may vary with internet traffic, server, gateway/router, computer (quality, location in the home, software and applications installed), home wiring, home network or other factors. Also see the Acceptable Use Policy at rogers.com/terms. Modem set-up: the system is configured to maximum modem capabilities within Rogers own network.
²Usage allowances apply on a monthly basis and vary by tier of service. Charges may apply for additional use beyond the monthly usage allowance associated with your tier of service. For details, visit rogers.com/keepingpace.
³Up to 75 Mbps in Atlantic region
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Everything’s better in 3D: Introducing the HTC EVO 3D and the LG Optimus 3D

HTC Evo 3D from RogersSnapping shots with your cell phone is a great option because you always have it with you.  But imagine shots of your favourite rock band or the great Canadian landscape in 3D.  It’s now possible with the HTC EVO 3D and the LG Optimus 3D, Canada’s first 3D smartphones, which will both be available exclusively from Rogers this summer.

HTC EVO 3D

With the HTC EVO 3D you can film your adventures in 3D with the dual 5MP camera and watch them jump right off the crisp 4.3”QHD touchscreen without the use of glasses. You can even share your eye-popping photos and videos with friends who have a 3D device, including compatible 3D TV’s. Running on the Android 2.3 platform, the HTC EVO 3D also includes a 1.2 GHz dual-core processor and the latest version of HTC Sense to easily customize your phone to fit you.

LG Optimus 3D

The LG Optimus 3D goes beyond dual-core processing with its unique tri-dual architecture which includes dual-core, dual-memory and dual-channel. This means you enjoy powerful features, such as games, apps and web browsing at faster speeds. The LG Optimus 3D is designed with a 4.3” touchscreen for cinematic display of your 3D videos captured on the dual 5MP camera without the use of glasses. This device runs on Android 2.2 and packed with 8GB of internal memory.LG optimus 3D from Rogers

How to get your device

Starting next week, new customers can pre-order either of these devices through an upcoming microsite and you’ll then be automatically entered into a contest. If you pre-order the LG Optimus 3D, you’ll be entered for a chance to win a 55”LG Cinema 3D HDTV. If you pre-order the HTC EVO 3D, you’ll be entered to win a $2,500 MasterCard gift card. Contest closes August 15th.

Existing Rogers customers can exclusively reserve either of these devices through the Rogers Reservation System, until July 23rd. Be amongst the first to experience a 3D smartphone in Canada, by securing a place “in line” for a device without having to visit a store or call in.

What’s the first thing you would film in 3D?

UPDATE (July 16, 2011, 9:21 pm): Existing Rogers customers can now reserve their HTC EVO 3D or LG Optimus 3D on the Rogers Reservation System until July 23rd. Login to MyRogers and reserve your device today to be amongst the first to experience Canada’s first 3D smartphones. We are glad to offer this exclusive service for Rogers customers. Please reserve yours by July 23rd .

UPDATE (August 10, 2011, 11:13 am): Preordered and reserved devices have been shipped. Starting today, the HTC EVO 3D is available exclusively with Rogers nation-wide for $149.99 on select three-year term plans or $549.99 no term and the LG Optimus 3D is available with Rogers nation-wide for $99.99 on select three-year term plans or $474.99 no term.

Contest Details

Each closes August 15, 2011. Open to residents of Canada having reached to the age of majority. Odds of winning depend on the number of eligible entries in each Contest.  Correct answer to mathematical skill-testing question required. NO PURCHASE NECESSARY. Full contest rules and details for the HTC Evo 3D preorder contest can be found here and full contest rules and details for the LG Optimus 3D preorder contest can be found here.

Katie Boland is a regular contributor to RedBoard

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LTE flash mob hits Ottawa

You probably saw last week’s announcement that Rogers launched Canada’s first Long Term Evolution (LTE) network in Ottawa.  Just before we made the announcement, we took to the streets to show how excited we are to be the first in Canada to roll out the global gold standard in wireless network technology. Take a look:

This fall, we’ll be rolling out LTE in Toronto, Vancouver and Montreal, with another 21 markets in 2012. And later this year, Rogers customers will be able to get their hands on the first LTE smartphones from HTC and Samsung.

For more, visit www.rogers.com/lte or sign up at IwantmyLTE.ca to be notified when LTE is coming to your area.

Miranda MacDonald is a regular contributor to RedBoard

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RedBoard video: Rogers LTE in action

As part of yesterday’s Long Term Evolution (LTE) launch in Ottawa, you may have seen some pictures of a Rogers branded LTE bus. That bus, also known as our Mobile Demo Centre, will be travelling across Canada to showcase the capabilities of LTE firsthand. This is no lab demonstration; the Mobile Demo Centre allows us to show demonstrations in a real world environment that will be comparable to actual customer experience.

As part of our RedBoard video series, I sat down with Rogers Reade Barber, Senior Director Data Product Management, to take a look at some of the demonstrations on board the Mobile Demo Centre including a speed test and video streaming.

You can learn more about Rogers’ LTE network by visiting www.rogers.com/lte or you can sign up at IwantmyLTE.ca to be notified when LTE is coming to your area.

Miranda MacDonald is a regular contributor to RedBoard

 

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Canada’s first LTE network is LIVE!

Rogers today launched Canada’s first Long Term Evolution (LTE) network and Ottawans are the first in Canada to experience the latest global wireless technology. This fall Rogers will roll out LTE to Toronto, Vancouver and Montreal, with another 21 markets in 2012. And later this year, Rogers customers will be able to get their hands on the first LTE smartphones from HTC and Samsung.

LTE delivers higher speeds and lower latency than 4G HSPA+ which means a better experience for customers using highly interactive applications like multi-player gaming and rich multi-media communications. And it will deliver more usage capacity which means more users can access the network at top speeds simultaneously.

At launch, the LTE Rocket stick will be capable of maximum theoretical download speeds of up to 75 Mbps on the Rogers LTE network. Typical download speeds can range from 12 Mbps to 25 Mbps. As device selection evolves, maximum theoretical download speeds will increase to up to 150 Mbps.

Ottawa LTE network coverage spans a broad area from Arnprior, Ontario in the west to Orléans, Ontario in the east and includes the Hull and Gatineau regions of Quebec. Starting today, Ottawa customers can pick up Rogers first LTE-enabled device, the LTE Rocket™ stick, at these four Ottawa-area locations:

  • Rogers Plus, 11 Selkirk St.
  • Rogers Plus, 1379A Woodroffe Ave.
  • Rogers Authorized Dealer – Wireless Express, 205 Richmond Rd.
  • Rogers Authorized Dealer – Go Communications, 901 Carling Ave.

Customers in Montreal, Toronto and Vancouver can reserve LTE Rocket sticks through the Rogers Reservation System, which will be extended to accept Rocket stick reservations until 9:00 a.m. EST, Monday, July 11. The Rogers Reservation System allows you to secure a place “in line” for the device. For instructions on how to use the system, check out our post from June.

For our customers in other cities: fret not! Sign yourselves up at IwantmyLTE.ca to be notified when LTE is coming to your area. You’ll also get updates on the roll-out of LTE and what LTE means for you as a Rogers customer

Back in April, we announced that Rogers would launch its LTE network this year in Toronto, Montreal, Ottawa and Vancouver, with an additional 21 markets by the end of 2012. Then in June, we announced the LTE network would be coming to Ottawa this summer, and we also announced the launch of the Rogers Reservation System, as well as the availability of our first LTE-enabled device, the LTE Rocket™ stick.

You can learn more about Rogers’ LTE network by visiting www.rogers.com/lte.

Ottawans: Tell us about your firsts this summer! What’s the first thing you’ll do with your new LTE Rocket stick in-hand?

Stacey Fowler is a regular contributor to RedBoard

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