Archive for April, 2011

Royal wedding ceremony available on-demand April 29

The Royalty Channel on Rogers on DemandFor some, April 29 is going to be a very early morning. Canadians excited by tomorrow’s marriage between Prince William and Kate Middleton will be setting alarm clocks and getting up to watch the live ceremony set to start at 5 am EST. And with an expected global audience of 2 billion – or one in every 3.5 people – that amounts to a lot of sleepy people.

But Rogers customers need not worry. At 5 pm on Friday, April 29 and until May 2, you’ll be able to sit in front of the TV, your computer or your tablet and watch the full CBC coverage of the historic nuptials on Rogers on Demand channel 100 or Rogers on Demand Online for free. Not only will you be able to watch the entire wedding ceremony, you’ll also have access special content including pre-wedding events, and post-event highlights which amounts to more than 7 hours of royal wedding content. In addition, Rogers on Demand will have a selection of more than 15 royal themed movies available, starting at $3.99.

If you’re still keen to get up at the crack of dawn and catch the ceremony live, you can tune into Citytv’s coverage of the royal wedding which begins at 5 am EST (4CT/3MT/2PT) on Breakfast Television and continues throughout the day on CityLine, CityNews at Six (Toronto) and the primetime special, Citytv and HELLO! Canada…Your Invitation to the Royal Wedding. Royal wedding coverage will also stream live online at and the Citytv iPad app.

Busy all day April 29? No problem. You can relive Citytv’s full coverage of the Royal Wedding online until July 31.

After the wedding, you’ll be able to find special editions of both HELLO! Canada and Macleans focused on the royal wedding.

Will you be watching the Royal Wedding?

Miranda MacDonald is a regular contributor to RedBoard

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Our take on 4G and LTE

For several weeks, our largest competitors have been using the term 4G to refer to HSPA+ technology that Rogers first introduced back in 2009.

We’ve been trying to stay out of the name game.  Our belief all along has been that what matters to our customers isn’t what we call today’s technology but what comes next. That’s why we announced yesterday that we’ll be launching Long Term Evolution (LTE) networks in Toronto, Montreal, Ottawa and Vancouver this year and bringing it to 21 more markets by the end of 2012.

Meanwhile, our customers are telling us they’re confused because different carriers are using different names to refer to the same technologies. So while we initially thought we wouldn’t need to follow suit, we will begin referring to our HSPA+ network as 4G over the next few days. This change will provide consistency for our customers and also aligns with the most recent definition of 4G from the International Telecommunications Union, which says 4G is any technology that shows a substantial level of improvement to previous 3G networks.

But there’s no comparison between HSPA and LTE, which we’re calling “beyond 4G.” Thousands of you have already visited to express your excitement about LTE and to enter for a chance to win a once-in-a-lifetime chance to get behind the wheel of a professional race car.

Visit the site for a chance to win and to let us know where you want your LTE!

Keith McArthur is Senior Director of Social Media at Rogers

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Get ready Toronto, Montreal, Ottawa and Vancouver: LTE is coming this year

Rogers LTEWe’re excited to announce that Rogers will launch our Long Term Evolution (LTE) network this year in Toronto, Montreal, Ottawa and Vancouver. And it gets better – we also plan to deploy LTE in an additional 21 markets by the end of 2012. What this means is that Rogers customers will be among the first in the world to experience LTE.


Live, work and play better with LTE

LTE is the gold standard of wireless technology and the future of mobile experience. Rogers LTE will fundamentally change our concept of entertainment, communications and productivity, delivering a true high-speed Internet experience through handsets, tablets and Rocket Sticks:

  • Stream movies instantly on a tablet with virtually no delays or buffering
  • Experience a revolution in wireless multiplayer real-time online gaming
  • Conduct wireless group video conferences in real-time, with virtually no lag time
  • Access data-intensive business applications while on the go


Get updates and enter to win at

To us, LTE is all about being more connected, that’s why we created, a website where you can learn about Rogers LTE network and share your excitement for LTE.  Starting today, you can log on to the site and let us know if you’re excited to get LTE in your city.

And if you’re a Rogers customer you can enter to win a trip to Toronto in July for an exclusive “Future of Fast” experience, including passes to the 2011 Honda Toronto Indy and the once-in-a-lifetime chance to get behind the wheel of a professional race car and experience fast for yourself!

Are you ready for Rogers LTE? If you are, let us know where you would like to experience the Future of Fast at

UPDATE (April 29, 2011 3:51 pm): At the Annual General Meeting on April 27,  Nadir Mohamed, President and CEO of Rogers Communications said that Rogers customers will be among the first in the world to experience LTE. Check out the full video of his announcement from the meeting below:

Duane MacDonald is a regular contributor to RedBoard

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Talking Android with Rogers customers: What’s your favourite Android app and why?

Rogers AndroidWith hundreds of thousands of apps available in the Android Market, there’s bound to be something for everyone, from the practical to the entertaining. In the second installment of Talking Android, we asked our customers about their apps and which ones they can’t live without. Like all things Android, their responses show that each Android experience is unique to its owner.

What’s your favourite Android app and why?

Stephen Lee (SL) - I’m not sure I could pick one app. I have several apps I use over the course of a day, Our Groceries , News Canada, TweetDeck, uDial, uFindMe PRO, Handcent SMS and a custom email client are some of the applications I use frequently. There are so many apps to choose from on the market and normally one size does not have to fit all. :-)

Chris – Android Headlines (CY)The Android Market! I like to look at all the different applications and am always amazed at the new and creative and innovative applications that you can put on your Android smartphone. It is truly amazing how many applications can make your life easier and more fun.


Bryan Baker (BB) – If I had to select one Android application I love above all, it would be the Dropbox application. Dropbox is an online storage service that allows you to sync across multiple devices. This mobile application allows you to log in to your box, and download files as you need them. With one press on the screen, you can have access to your invoices, schedules, pictures, and any other information that you keep in your private storage. By using the PC application, your documents will be up-to-date, as Dropbox syncs in real time.


Stephen Herskovits (SH)Pulse is probably my favorite. It’s a great way to stay up to date on just about everything

Puleen Patel (PP)- My favourite Android app has to be Evernote, because it allows me to take notes on my Android device and any other device (including Tablet and Desktop). It makes it easier for me to jot down ideas, thoughts and concepts on the go without needing to carry around a pen and a paper.

Don Rayner (DR)- With all of the great applications out there and the many that of them that I have installed on my phone here are a few of my favorites.

  • Google Translate – Translate by typing or vocal input and have the translation written and/or spoken.
  • A Online Radio – Accepts audio streams for other sources as well as ShoutCast stations.
  • Shazam – Ever hear a song on the radio and you just want to know who the artist is? This app will listen to the song and then do a search for artist and title.
  • WordPress – Blogging on the go.
  • Astrid Tasks – Just the best task manager available and it will even sync with Google tasks.
  • Stock Android calendar – I’m no good at remembering dates, this takes care of it for me and syncs with Google calendar.
  • YouTube – For when you have some time to kill
  • Google Map and Navigation – Works with your GPS to enable you to navigate anywhere the road will take you.
  • WinAmp – Bringing the great PC based music player to Android.


Greg Carron (GC)Dropbox – Online cloud storage application that syncs across multiple platforms including your PC and your Android device. So being in a development team we are constantly testing apps on our devices and with Dropbox, our programmer can output an app into a folder on his PC and it will sync online allowing me to view the file on my Android device and I’ll be able to one-click install the mobile app on my device. Also I can use Dropbox to stream music from my Android device. I can have all my music at home, build an .m3u playlist and copy it to my Dropbox then when I’m out I just load it on my device and it will play all my music.

Michael J. Schmidt (MJS) - This is a very tough question, there are so many from which to choose (over 150,000 at last count). Given that an Android device is more like a mini-computer than just a phone, and can be used for so many different things, I’ll give you my top 5 instead (in no particular order).

  • Google Maps – I can use this as a GPS device in my car, or to look up restaurants and business via “Places”
  • swiFTP – Turns my Android device into an FTP server (File Transfer Protocol) so that I can move files to and from my device from my computer wirelessly. No need for cables!
  • Default Android Music player – I use this in the car (with a proper mount for safety) to listen to audio books and podcasts during my long commute.
  • Aldiko book reader – I can download and read books anytime, anywhere. Free books from the public domain, or ebooks I have purchased.
  • NoteEverything & Docs-2-Go: NoteEverthing is a great & simple note-taking app that can be organized into folders. Docs-2-Go (paid version) allows me to create and edit Word, Excel, PowerPoint and PDF documents on my device, and sync them to my Google docs account, or to my PC.
  • BONUS: Astrid To-Do list app – The best to-do list in the Android Marketplace. I can create alerts and reminders, even alarms. Astrid can automatically add items to my calendar (which syncs with my Google calendar online) and can also sync, for free, with the great Remember-The-Milk online to-do list web site.

Do you have a favourite Android app?

Melanie Masson is a regular contributor of RedBoard

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Xperia experience: hands on with the Sony Ericsson Xperia arc and Xperia PLAY

With the launch of the Sony Ericsson Xperia arc and Xperia PLAY fast approaching, we recently talked to Rogers’ Michael Nguyen about some of the unique features of both devices.  We talked about what makes the Android operating system so popular, unique highlights of both devices and a quick demo of the voice recognition software and some cool apps like Google Goggles.

Take a look or you can read a transcript of the video here:

Both devices are set to join Rogers growing lineup of Android powered smartphones on April 28. Each will be $99.99 with a three year voice and data package.

Want more Android action? Check out our new microsite packed with Android news and videos at

Which device are you getting?

UPDATE (April 28, 2011, 9:20 am): The Sony Ericsson Xperia arc and Xperia PLAY have now joined Rogers lineup of Android smartphones. You can pick one up at your local Rogers store, or for $99.99 with a three year voice and data package. For more information on either device, you can also check out

UPDATE (May 30, 2011 10:32 am): You’ve told us you want a device waiting list if your local store is out of stock. So as part of our commitment to help make it easier for you to do business with us, you can now reserve a the Sony Ericsson Xperia arc online using our new Rogers Reservation System. This system allows you to secure a place “in line” for the next available device without having to visit a store or call us. All you have to do is login to your MyRogers account, click the Waitlist button and follow the instructions. You’ll receive regular email notifications telling you your place in line and an email with courier company tracking details when the device ships. The device will be delivered to the participating store that you selected. For more details go here:

Miranda MacDonald is a regular contributor to RedBoard

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How to set up your new BlackBerry PlayBook

BlackBerry PlaybookThe BlackBerry PlayBook tablet is now available for purchase at Rogers retail locations. You can pick up a device from your local Rogers store for $499 for the 16GB model, $599 for 32GB and $699 for 64GB.

The BlackBerry PlayBook is equipped with WiFi so you’ll be able to access the web where you have WiFi coverage. Over WiFi, email is accessible via the Web – by logging into Outlook Web Access (for corporate email), Gmail or other web mail services. If you have a BlackBerry smartphone you can securely access your BlackBerry smartphone’s e-mail, calendar, documents and other content on the PlayBook using a secure Bluetooth connection with the BlackBerry Bridge software. Here’s how:

  • Install the BlackBerry Bridge from BlackBerry App World. The BlackBerry Bridge lets you bridge PlayBook to your BlackBerry through a secure, wireless Bluetooth connection to access information already on the smartphone like your email inbox, calendar appointments, tasks, etc.
  • Ensure you’re running 5.0 OS or higher. There may be an update available for your handset, which you can check for by going here from your computer or laptop.
  • You’ll also need a Rogers data plan of 1GB and above

Don’t have a BlackBerry smartphone, but are interested in PlayBook? If you’re using an Android device or iPhone that has a mobile hotspot capability, or if you have a Rogers Rocket Mobile Hotspot, you can connect the PlayBook to these devices to get 3G Internet access.

In case you missed it the first time, check out our demo video of the PlayBook with BlackBerry expert, Jeff Gadway.

Will you be getting a BlackBerry PlayBook?

Miranda MacDonald is a regular contributor to RedBoard

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Talking Android with Rogers Customers: What makes Android so exciting?

Talking AndroidTwo years ago, Rogers led the Android charge bringing Android to Canada. Early adopters jumped on board at first sight and many others are coming up right behind them.

Although it’s one of the fastest growing platforms, we know many of our customers have questions about what makes Android so exciting. Today, we’re kicking off a new RedBoard series about Android and how it fits in your lifestyle.  To do this, we’ve gone straight to the experts: Rogers customers who were sold on Android from the beginning. As part of this series, we asked these early adopters what they love about the platform and what sets it apart from other operating systems.

What Rogers Android device do you currently use?

Stephen Lee (SL)blogger/developer – Although I own an HTC Magic+ and a Sony Ericsson X10 my day to day phone is a Samsung Galaxy S. I’m waiting for the new Samsung Nexus S. The new Sony Ericsson PLAY and arc look like pretty darn good devices too.

Michael J. Schmidt (MJS)blogger- As an early adopter of the Android platform, I am still rocking an HTC Magic, and my wife has an HTC Dream. I have my eye on the Samsung Nexus S.

Bryan Baker (BB)developer/student – My family has been “converted” to the smartphone era with Android devices. I own an HTC Dream, my brother owns an HTC Magic, and my girlfriend Nicole owned an LG Eve, and upgraded to the Samsung Galaxy S Captivate.

Stephen Herskovits (SH)blogger – Galaxy Tab

Puleen Patel (PP)blogger/developer – Samsung Captivate

Don Rayner (DR) blogger/developer – From the time that I first used the HTC Dream, I’ve been hooked on Android. I moved over from the Dream to the HTC Magic for awhile then started using my current device, the Sony Ericsson Xperia X10.

Greg Carron (GC)blogger/developer – My daily device is the HTC Nexus One and I also own a Samsung Galaxy Tab. I’ll be upgrading to the SE Xperia arc soon.

What do you love most about the Android platform?

SL - Open Source! The openness of the platform makes it great for developers. For end users it means there is a lot more information available on the Internet when they are looking to solve an issue.

MJS – Not only does Android have a huge selection of apps, but the design of the OS allows me to customize the look and feel as much or as little as I want. Beyond simple things like live wallpaper, I can change the number of screens, the launcher bar, even the fonts! Android is a mini-computer in my pocket that is truly MINE.

BB - The Android platform, simply put, encompasses all the features a power user needs, while maintaining a straight-forward user interface that groups of all ages can understand.

SH - Widgets and notifications. I love that I can keep up to date with everything that is important to me without having to constantly launch and switch between apps.

PP – The ability to customize several aspects of the device for efficiency and quick access to necessary information including GMail, Contacts and being able to do so using Voice Actions.

DR – I have to say that because of choosing Android, I now go days at a time at home without having to touch any computer except for my Android smartphone and if I need to look something up, unless I’m actually sitting at a computer doing something else, I’ll always reach for my phone first.

GC - Android is an Open Source mobile platform. That fact alone is enough to draw me to Android. The online communities behind Android are great. I love the fact that I can customize my Android device, anyway I want.

If you had to describe Android to someone who had never heard of it, what would you say?

MJS - Android is an “operating system” like Windows or the Mac OS on your home computer, but made by Google, and available on phones and tablets from multiple manufacturers in many different styles. It’s a little computer in your pocket! You can download apps from the official Android Market, or from other places, to do anything from taking pictures, surfing the web, connecting with your friends via social sites, to playing games, watching live TV and YouTube videos, and even more.

SH – It’s a phone operating system that lets you configure it any way you like. It doesn’t have limitations like “other” smartphones. Android devices come in all shapes and sizes, price ranges, with or without keyboards, big screens or little screens and so on. This means that you will likely be able to find a device that really feels right for you.

PP - Imagine a device running an operating system that gave you the freedom to do what you want and still allow you to control the experience the way you want it, that’s Android!

DR – I would have to describe it as “The do anything for anyone phone” There is something in Android for everyone from the business man who needs a device to keep him connected to the office to a youth whose priority may be social media and gaming.

GC – A smartphone is just a real high tech cell phone  All your Google stuff online is now attached to your phone – all your Google contacts are synced to if you break your phone or get an upgrade you’re backed up and the native apps like GMail, Maps, Calendar are all integrated real well. The thing about Android is that it’s designed not only for smartphones but can be put on virtual anything with a touch screen – tablets, your TV, navigation system in your car – so it’s very very flexible.

Stay tuned for the next Talking Android installment. In the mean time, check out our new microsite with loads of Android information.

Do you have an Android? What do you see in Android’s future?

Melanie Masson is a regular contributor of RedBoard

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Thanks for #winning with us

Thanks to you, RedBoard has become more than just a great place for two way dialogue between a brand and its customers: Now it’s also award winning.

We’re humbled to learn that the International Association of Business Communicators has found RedBoard deserving of a prestigious International Gold Quill award.

We’re also excited to share that the Next Is Now video has been selected as an Official Honoree for the Technology category in the 15th annual Webby awards.

We dedicate both awards to you – our readers.

If you haven’t seen the video yet,  you can check it out below.

Keith McArthur is Senior Director of Social Media at Rogers

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Rogers TV has 2,000 reasons to celebrate

Did you know that Rogers TV has about 2,000 volunteers that help produce thousands of hours of high-quality local access programming?

Since the 68th annual National Volunteer Week begins on April 10, we’d like to thank all those talented and dedicated volunteers who help power our 34 community TV channels throughout Ontario, New Brunswick and Newfoundland.

Besides having fun and expressing themselves, these volunteers also gain production and presentation skills that can lead to a career in broadcasting or provide valuable experience for other jobs thanks to the extensive training programs offered at Rogers TV.

The Rogers TV volunteers are just some of the more than 12.5 million volunteers across Canada dedicating more than two billion hours to the front lines of community services  including healthcare, sports, environmental protection and disaster relief – to name a few.

Here’s how to get involved

If you or someone you know would like to volunteer at Rogers TV, visit the Volunteer section of, drop by our studios or call our Volunteer Hotline at 1-877-LOCAL TV. You can also follow Volunteer Canada on Twitter for up-to-date information on volunteering in Canada.

To learn about what our volunteers do and to hear the benefits of getting hands-on experience, check out this video below and on behalf of all of us here at Rogers: Thanks for everything you do.

Do you do any volunteering? Tell us about it in our comments section!

Stacey Fowler is a regular contributor to RedBoard

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Register for Rogers on Demand Online and you could become a millionaire

Rogers on Demand Online Million Dollar ChallengeIn Star Trek, how old was Will Riker when his mother died?

In Pulp Fiction, Vincent said that Dutch people put what on their french fries in Amsterdam?

If you can answer these questions correctly, you could be one step closer to becoming a millionaire. If you register for Rogers On Demand Online, not only can you catch up on the latest TV shows and movies from your computer, you can also enter for a chance to win a million bucks.

Here’s the deal

We just launched the Rogers On Demand Online Million Dollar Trivia Challenge, a trivia game on our Facebook page that tests your knowledge of popular TV shows and movies available on Rogers On Demand Online. By answering questions correctly, you’ll score points that will help you earn a chance to compete in a final trivia show-down for one million dollars.

How do I play?

In order to play, you need to be registered for Rogers On Demand Online.  If you’re already registered, you’re good to go. You can start playing the trivia game on Facebook. If not, there’s no time like the present to set up your free account. In addition to the trivia challenge, you can also enjoy exclusive content for free, plus rent and instantly stream new release and classic movies.

More ballots = better odds

You can earn additional points by posting your scores to your Facebook wall, inviting friends to play or helping them get a few questions right, too. Warning: It’s seriously addictive.

When will I find out if I won?

Five finalists will be selected in August 2011 to participate in a final live show-down for the grand prize of one million dollars. In a Price is Right-style game, the five finalists will each, in turn, punch three holes in a board with random prize amounts. If one person punches three holes with one million dollars, they will win that amount!

For more details on the contest, including the full rules, visit our Facebook page.

So, what are you waiting for?  Register for Rogers On Demand Online and then head over to Facebook to start showing off your entertainment knowledge and you could end up a million dollars richer.  Good luck!

And if you know the answers to the questions above, enter them in the comments below. We’ll provide the answers later this week.

Rogers on Demand Online Million Dollar ChallengeUPDATE (October 4, 2011, 9:33 a.m): Huge thank you to all of our contestants for their participation in the Rogers On Demand Online Million Dollar Trivia Challenge.  On Friday September 30th, our five finalists competed live on Citytv’s Breakfast Television for the chance to become the first Rogers On Demand Online millionaire.  No one was able to beat the big board, but our contestants didn’t walk away empty handed. Both Erin Leigh and Jessica Stillie, won $1,000 dollars each and everyone went home with a Samsung Galaxy S Infuse 4G smartphone, a Samsung Galaxy Tab 10.1, and an extra $500 in cash!

Lindsay Lynch is a regular contributor to RedBoard


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