"Hello Robert, you would need to reach out to our support team for account assistance. You can reach them @RogersHelps on Twitter or www.facebook.com/rogers"
"It says I have reached my limit on purchases. Only spent 66 .can you change my limit"
"Hey there, sorry to hear that you've been having issues with channel 391. If you haven't already done so I would suggest to reboot the box by removing the power for 30 seconds. I"