With the arrival of warmer weather, you may be starting to make your Spring or Summer travel plans. If you’re like us, you’ll probably be packing a smartphone or other mobile device to keep connected with friends, family and yes, even work.
Historically this has been hard to do affordably, regardless of your carrier. You may have resorted to switching data off, or using only Wi-Fi or pay phones to keep costs down. But as part of Rogers’ efforts to make it easier for you to do business with us, we’re working with our roaming partners to bring down roaming fees and we’re also designing new offers and options to better fit your needs while roaming. Here’s a rundown of some of the new ideas we’ve introduced to make roaming more affordable.
New One Rate Plans
A few weeks ago, Rogers unveiled One Rate data roaming plans. These new plans offer frequent travellers to the U.S. the ability to draw from the same data bucket in both Canada and the U.S. For about $10 more a month than equivalent domestic plans, frequent U.S. business and leisure travellers can get cost certainty and big savings. It’s not available for all our plans, but you can find more details at www.rogers.com/onerateroaming.
Less frequent travellers should go with a travel pack, which provides significant savings over standard text messaging, voice and data roaming rates. You can add U.S. or international packs by contacting Customer Care or through the My Rogers section on Rogers.com. Go to www.rogers.com/roaming for travel pack info.
Some of you (particularly our iPhone customers) have told us you don’t want to switch plans to get better roaming rates. The best option for you is the U.S Data Roaming Option. A $10 recurring monthly fee allows you to roam in the States at the rate of $1/MB, the equivalent of roughly 50 text e-mails. Data usage can also vary by device – see the travel tips section of the link above for more useful info. You can also check out the data calculator at www.rogers.com/datacalculator.
We’re excited to provide One Rate’s pioneering low rates and convenience, along with the widest range of roaming options available to Canadians. But we recognize there’s more work to do.
Our goal is to make wireless roaming easier and more cost effective for all our customers. Here are a few things we’ve done to make that happen:
- Since last year, our customers receive an SMS once they’re roaming in a foreign country and get directed to some of the packs above to save money.
- Our site has a travel tips section to educate customers about roaming
- Clearer representation on your monthly invoice to better manage and understand your roaming usage
Looking ahead, we are working with partners around the world to find other ways to bring savings to our customers. So stay tuned – and bon voyage!
Rob Manne is a regular contributor to RedBoard.