- Get your #baseball cap on! MLB Extra Innings is on free preview until May 5th. ^eo
Putting the ‘eh’ in Android: Google’s Nexus One, My Account and Paid Apps now available in Canada
We’ve always been big fans of the Android mobile platform. We were the first carrier in Canada to introduce Android phones and the first in the world to carry both iPhone and Android-powered devices. Now we’ve got some big news for Canadian Android users.
Welcome to Canada, Google Nexus One!
We’re very excited about Google’s announcement that the Nexus One is coming to Canada. And as the nation’s Android leader, we’re thrilled that Canadians can now activate this new smartphone on our network.
The Google Nexus One, now in a new version that operates on the Rogers HSPA spectrum, joins our growing Android family, already including the HTC Dream, HTC Magic, LG Eve and Samsung Galaxy Spica, with many more Android devices on the way.
You can take advantage of a wide range of Rogers service plans that let you unleash the power of Android on the Nexus One. That said, this device is being sold differently than regular Rogers phones.
Here are some key things you need to know if you’d like to activate a Nexus One with us:
- The Nexus One is only available for purchase through Google at http://www.google.com/phone. No Rogers retail channels (Rogers.com, Customer Care, retail locations, etc.) will sell the smartphone.
- If you’ve purchased a Nexus One from Google, you can then contact or visit Rogers retail channels to choose the right data, voice or SMS plan for you and activate it.
- Technical support on this device will be solely through Google at http://www.google.com/support/android or 1-888-48-NEXUS (63987). Unlike typical devices, Rogers will only provide service on the plan attached to the device.
- For more information about activating a Google Nexus One phone with Rogers, we’ll have an FAQ on Rogers.com soon.
2010 is already a big year for Android at Rogers. Stay tuned for more Android devices coming to Rogers, such as the Sony Ericsson Xperia X10 and the Acer Liquid e.
Fido customers will also be able to activate the Nexus One. An FAQ will be posted to Fido.ca soon.
My Account for Android
Rogers is thrilled to unveil another first – the My Account app for our Android customers. First made available in November for our iPhone customers, the app provides secure, 24/7 access to your Wireless accounts to view your balance, make payments, and check airtime, messaging and data usage. It also lets you pay your bill right from your phone.
My Account is free to download and use. Pages are “zero-rated” which means you will not be charged for data generated by using the app in Canada. The data is current up to 4 hours and it resets automatically on your bill date.
How do I get it on the Android Market?
1. Click “Market” on the Android device
2. From the main menu, select “Search”
3. Search “Rogers My Account”
4. Click “Install”
5. Click “OK” to accept the application access details
The app is designed to support all Android operating systems currently supported by Rogers. Once newer versions are officially made available to Rogers customers, we’ll ensure the My Account app is compatible.
All My Account applications currently require a Rogers network connection for authentication reasons. This application does not support corporate or prepaid accounts.
What about BlackBerry and other smartphone users?
Hang tight BlackBerry users. A BlackBerry My Account app is coming soon. Until then, BlackBerry and other smartphone customers can access My Account from the device’s mobile browser. For Rogers devices go to http://rogers.mobi/myaccount. For Fido, go to http://fido.mobi/myaccount.
iPhone customers can download the app from the iTunes App Store or over the air via the App Store on the device. From your device, go to http://bit.ly/7bF4my for Rogers or http://bit.ly/6jKWGq for Fido.
Paid Apps now available in Android Market
In other Android news, we’re also excited that Canadians are now able to purchase paid apps from the Android Market.
While our Android customers have had access to a great catalogue of free apps in Android market, we know that they have also looked forward to the games and applications available for purchase.
Now it’s possible. Go here for info to get started with Android market, and make sure you have a billing arrangement set up with Google checkout.
So, Android users: What do you think of the My Account app? Are you excited about the move from Google to fully open up the Android Market to Canadians? Let us know by submitting a comment below.
Update (March 19, 3:53 pm): We have had some questions regarding Rogers APN settings for the Nexus One. Normally, these are preloaded into the device during the certification process. In the case of Nexus One, the information has been provided to the Google Support team. You can contact them at http://www.google.com/support/android or 1-888-48-NEXUS (63987).
Also, the FAQ for activating the Nexus One on the Rogers network can be found at www.rogers.com/googlenexusone.
Update 2 (April 19, 4:55 pm): We’ve heard from you that that you want the actual APN data. Here are the Rogers and Fido Android connectivity settings:
Rogers Access Point Settings
- APN: rogers-core-appl1.apn
- Proxy: <not set>
- Port: <not set>
- Username: <not set>
- Password: <not set>
- Server: <not set>
- MMSC: http://mms.gprs.rogers.com
- MMS Proxy: 10.128.1.69
- MMS Port: 80
- MCC: 302 (retrieved from SIM)
- MNC: 720 (retrieved from SIM).
- Authentication type: <not set>
- APN type: <not set>
Fido Access Point Settings
- APN: fido-core-appl1.apn
- Proxy: <not set>
- Port: <not set>
- Username: <not set>
- Password: <not set>
- Server: <not set>
- MMSC: http://mms.fido.ca
- MMS Proxy: 205.151.11.13
- MMS Port: 80
- MCC: 302 (retrieved from SIM)
- MNC: 370 (retrieved from SIM).
- Authentication type: <not set>
- APN type: <not set>
Miranda MacDonald is a regular contributor to RedBoard.
Categories: 130 Comments
Trackbacks & Pings
Open list- Google Nexus One Now Available For AT&T And Rogers Customers [UPDATED] « The IT Nerd
- Canada Round Up Android Style: Nexus One,Paid Apps,Rogers My Account | Androidheadlines.com
- Nexus One 3G Connection via Rogers | The Mountain Of Lightbulbs
- CANADIANs..i need some help - Nexus One Forum - Google Phone Forum
March 16th, 2010 a 12:06pm
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Awesome, the My Account app works with my company’s plan!
However, I can’t see paid apps in the market? I tried rebooting the phone, but no luck.
Hi Anthony,
Typically My Account doesn’t work with corporate accounts. Have you tried it again recently? Is it still not working for you?
Nice! I like how Redboard was quick to update its blog to announce this news. Any chance of Rogers offering subsidies for the Nexus One? Or phone upgrades?
Thanks for the feedback, LostAndroid.
There are no subsidies or upgrades are available from Rogers at this time. Google is selling and supporting the phone, which can then be activated on the Rogers network.
Great job guys. You’re really showing your support and leading the way here in Canada in regards to Android.
My only comment is that to promote more sales of the Nexus One, you should have it displayed on the Rogers.com phone listing page, with a direct link to the Google purchase site. Might be worth having a banner for it on the Rogers homepage as well. Sorry if this is already the case, but the Rogers site is having trouble loading for me ATM.
Still waiting on the Sony-Ericsson Xperia X10 though.
Kudos to Rogers and their internal devs for the new MyAccount App. It is very slick. Now, can you please give us some way to remove the useless Rogers icons that came pre-installed on the Dream and Magic? ;-)
Having paid apps now is also awesome.
@Shawn: Rogers is not selling the Nexus One, in fact, unless there is something they’re not telling us, I doubt there is any formal agreement between them (Miranda, Keith, or Mary could clear that up). Google is indicating on their site that it works with the Rogers network if you buy that model. The other model (the T-Mobile one) will work on Wind (it also works on Rogers, just not at 3G speeds).
Hi Michael,
Thanks for the kudos on the app!
No, the icons cannot be removed. However, we’re aware that the new My Account app creates a duplicate icon and we’re looking into fixing this in the future
Best 24 hours ever for Android users in Canada EVER!
Great post Miranda and thank you rogers and google….this has been a great week for rogers and android and the week is not over!
Question for Rogers is are there any specific things which need to be done to the Nexus One 3G device (software etc..) to make it work efficiently on the Rogers network?
I understand that the Magic and other Android phones were tested to ensure that they would work perfectly with the Rogers Network, did Rogers & Google do similar testing for Nexus One 3G? Will Rogers / Google be doing similar testing for Nexus One 3G?
Hi Puleen,
There was no specialization from Rogers with the Nexus One.
The Nexus One is different to our standard Android phones in that it’s not certified, but we have validated on the network to ensure there are no major compatibility issues. Therefore we cannot offer technical support for the device as we can not guarantee how it will function on our network without going through the certification process.
The other devices Rogers certifies have been optimized to take advantage of the best quality services on our network. Depending on the device, services like MMS, call display, etc. may not work properly on non-certified devices.
Let me guess all apps will be locked to rogers only…. i assume the next step is to make sure that you subscribe to Rogers radio to listen to their content
Hi Chaz, apps on Google marketplace are typically not locked to a particular carrier. Except our new My Account app, of course.
Thank you Rogers! Can’t wait to switch off my iPhone for this baby.
After being critical of Rogers in my last couple of comments have to say it’s nice to see some positive news for Android in Canada. Good work on the account app, even though I can’t use it on my corporate plan it’s nice to see Rogers rolling out some innovations for a change.
Thanks Gerald. We always appreciate your feedback. ;)
this is google experience phone and cause it is sold and shipped via google,their will be no rogers branding ,spl or radio on this phone at all.
Hi Puleen, i believe other then adding the rogers APN settings and putting your sim into the Nexus one,it should be plug and play.
Chris, let’s not “believe” but rather be proactive and verify. Has Rogers actually verified putting the APN settings and SIM card that all the features of Nexus One 3G would work with the Rogers network?
It is one thing to just say that “yay the new Nexus one will work on Rogers” and that Rogers SIM cards will work. It is, in my opinion, good customer service to test it out and highlight any challenges and/or gaps which would not work if a user like myself were to go and buy the Nexus one and put in my SIM card.
I agree that any hardware related issues and compatibility with Rogers network would be something owners of Nexus One 3G would need to take up with Google and I am ok with that.
But I can see (being skeptical) that if something does not work Rogers’ response would that “it’s a google issue and not a rogers issue”. But if you test the phone out before hand and make it transparent that the following things don’t work for users bringing Nexus One to their Rogers accounts, it is good customer service. It is also good feedback to Google for them to ensure that their devices are 100% compatible with your (Rogers) network and they (Google) can take appropriate steps to either work with you (Rogers) or investigate on their (Google) own on how to rectify the known issues/concerns.
Rogers, let’s do Android right! :)
Are the two Nexus One phone different in hardware? If I have an the T-Mobile/Wind version will a firmware update enable me to use it on a 3G Rogers network?
Hey SjB, they are two different phones so I don’t believe you could use that on our network at 3G. Google’s blog post explains the two versions.
The T-Mobile version of the Nexus One should work on the Rogers network (from reports on the web) but it would only work at EDGE speeds and not 3G.
Since Rogers is not making any money of the sale of either version of the Nexus One, i don’t know why they would be reluctant to endorse the T-Mo version for their network 9as long as they make it clear it won’t get 3G) since it might mean winning back some Wind customers to Rogers.
The icing on the cake would be if Google also rolled out Google Voice for Canadian users this morning. :)
Well, one can always dream… O_o
Can you find out why BlackBerry was put last for development of this My Account software. BlackBerry owners make up 40% of the market compared to iPhone and Google’s phones. Why are we always last to be developed for?
Im serious though in that question, this is why a recent survey said of those 40% BlackBerry users around 39% would be willing to switch to iPhone upon their next upgrade, so that is almost 20% of the BlackBerry market share would be willing to switch to another device. Stuff like this is exactly the reason. I have purchased one of the best business tool available today and Rogers treats us like second best and always comes out with applications updates for us last. How about treating your larger market share like they deserve to be treated? That would really be nice! next to that I am happy you are developing an application for the BlackBerry market at all :)
Hi Caspen,
Thanks for your comment. BlackBerry customers are able to access My Account from their mobile browser. In fact, all of the BlackBerrys that we launched in 2009 featured a My Account icon that provided direct access to the mobile web My Account portal. We had to create a customized solution for iPhone and Android customers which is why we created those first.
A BlackBerry specific app will be available soon.
Understandably I know you cannot develop for all devices but it always seems like BlackBerry Smartphones take a back seat. To use a mobile browser to access data is painful (ask Facebook users) to use a application that is signed in all the time and data is pushed to the device as it updates is a far better option. And considering the BlackBerry has one of the worst mobile browsers so far compared to the other two devices I find it hard to believe that was the reason. If anything the other 2 devices should be the ones using the mobile browser version and an application created for the BlackBerry because the browser experience is so much better on these. Just something to pass to your development team when they are deciding who they should make applications for. Thanks for the reply
Will I be able to just pull out my SIM out of my iPhone and put it in the Nexus One and keep on truckin’ with my voice/data plan?
Yes, that’s correct. Although many of the features you’ve been using with your iPhone – such as contacts – may not work properly on the Nexus One.
The Google support site http://www.google.com/support/android should be able to help.
My Account
The only thing that I would add is the bar in the middle of the chart that shows you the percentage through the billing cycle that you are. Similar to what shows on the website.
Thanks for the suggestion Steve. I’ll pass it on to the team.
The My Account app says my account details aren’t available…
Try to accessing My Account again.
If the problem persists, contact tech support.
Hi Rogers Miranda:
When we will have paid apps on Nokia Ovi Store?
We would love to see paid apps on the Nokia Ovi Store in Canada, but in this case it has to be enabled by Nokia first. Same was true with Google, which just enabled paid apps in Canada for Android this week.
It’s glad that Rogers is acknowledging the great Nexus One, or any compatible handset on your network, and your commitment to Android. However, the Rogers Dream is less than one year old, yet it cannot run important applications such as the Google Maps 4.1 update (and further updates), which requires Android 1.6. All other HTC G1 variations are able to run Android 1.6. Rogers should push for the 1.6 update at least, or for the inconvenience offer a better “up”grade path than the expired “side”grade Magic offer. True support for Android means allowing all major updates, carrier or vendor lock ins are not what we want.