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  1. I use it, and its definitely convenient to track account activity etc… Thanks!

  2. Same thing for Fido app or no?

  3. i have it installed on my android, but it’s not saying it needs an update… and it’s saying it’s unavailable when i try to retrieve the info — please reply

  4. You need to fix this app to allow authentication via user name and password over WiFi. Its current limitation of working only over 3G is very annoying. It’s a little sad that 3rd party apps have this capability but your own in house app does not.

  5. Can this be used on wifi yet, or does it still require you to be on 3G?

  6. I use it all the time on my iPhone, and find it very useful to monitor my data usage. As for the extra services, I have yet to see anything for me. I much prefer the website for all the other stuff.

    Talking about smartphone apps, I wish Rogers would come out with a mobile version of their Program Guide, with remote DVR programming. Now, that would be cool!

  7. It’s great but still don’t work on wifi.

  8. Why can’t this app be used just with wifi?

  9. RogersMiranda says: August 25th, 2010 a 4:00pm

    Hi everyone,

    A couple of you have commented about this app not working over WiFi. The reason is that all My Account applications currently require a Rogers network connection for authentication reasons.

    • There really has to be a better way to handle authentication. The comments are likely due to the fact that the majority of us use apps at Home, Work, School, etc, all of which typically provide WiFi access which greatly limits the benefit of this app.

      I removed it from my phone long ago for that reason.

      • RogersMiranda says: August 25th, 2010 a 4:26pm

        Thanks for the feedback Derek. Definitely something I’ll pass along to the team that works on the app.

  10. What is the big deal with the app being 3G only? They even say data used by the app doesn’t count. Give me a break.

  11. Still needs a HQ icon for iPhone 4

  12. I use this app all the time. Using it on 3G only is fine with me. Thanks for a useful and wonderful app Rogers!

  13. The app USED to work great, but since the update, when in portrait mode, I can only see the first tabs info. If I select on the other tabs it popups the “Retreiving Info” screen then it shows the info and quickly disappears making it totally useless. HOWEVER it works most of the time in landscape mode. I submitted feedback for the app via the feedback button, but nothing so far. I’ve been using the Nexus 1 with stock OS 2.2 (froyo)

    • RogersMiranda says: August 27th, 2010 a 2:05pm

      Hey Jerry,

      Thanks for the feedback both here on RedBoard and via the feedback button. Appreciate it. I’ll also pass this along to ensure the team knows of this.

  14. im trying to get ringbacks on my iphone 4 and keep getting error code SM something everytime, whats goin on? i realy want ringbacks,can someone help me

  15. how about a Symbian Qt version of the app? Now that Nokia has released the Qt SDK and changed their Ovi Store publisher application process, making an app for Symbian S60 5th Edition phones (5800, N97 mini, etc) is extremely easy to make and distribute, and the Qt app can even replace the Android app too, so you are still only developing two versions of the app for 3 platforms, Symbian, Android, and Iphone (and in the future MeeGo), or just do the app in Java and run on every phone, other than Iphone. The rogers.mobi site doesn’t work at all on my N97 mini, so getting a Java or Qt version of the app would be great! Please stop ignoring those who chose alternatives to Iphone and Android.

  16. Matt Drnovscek says: August 27th, 2010 a 11:06am

    The Rogers My Accounts apps are pretty sweet … with one exception: in their current form they don’t work with corporate accounts. This would be an amazing cost control/customer service tool if it would work with them. Even if it could just show data and voice usage.

    • RogersMiranda says: August 27th, 2010 a 12:05pm

      Hi Matt,

      Thanks for the feedback. Corporate users are blocked from seeing their balance and usage for privacy reasons. While Corporate users can contact their account administrator for information, I understand what you’re saying. I’ll pass this feedback along to the team.

      • Matt Drnovscek says: August 27th, 2010 a 12:13pm

        Thx for the reply… the funny thing is that I AM one of my organization’s administrators (For Rogers account and IT services) and I’ve asked my Rogers Sales, Account and technical reps to see if they can give us some access and it does not seem possible for Corp accounts :(

        • RogersMiranda says: August 27th, 2010 a 2:01pm

          You’re right. It is not currently possible. But we’ll be constantly upgrading the service based on feedback and we’ll be sure to update customers should there be any changes in the future.

  17. Hi, I’m the admin on a corp acct. Can I use this app to track my usage?

    Cheers
    Ken

  18. Still doesn’t support the 8120? Wow.

  19. this app deletes 5 numbers of my my10 when i submit changes on my device