"Hi Helen, sorry to hear you're having issues. Please contact our support team on Twitter @RogersHelps or Facebook.com/Rogers - they'll be able to help you!"
"Unable to get someone to explain what I need to do in order to receive these awards.
Your customer service people were unable to explain. Is there anyone in the company
who can t"
"Hi Catherine! There is no option to receive a rebate on your monthly statements. Also, the Rogers First Rewards program will be discontinued as of June 30, 2016."