Archive for October, 2010

Grandma: check. Introducing Essential Connect for seniors

Doro PhoneEasy 410gsmThere’s lots of buzz about smartphones, apps and next-generation mobile experiences – but we know you may have people on your holiday-shopping list with unique needs when it comes to keeping in touch with family and friends.

So get ready to check Grandma off your gift list. The Essential Connect Package for seniors is the first package that includes a new easy-to-use device called the Doro PhoneEasy and an equally-easy plan to stay connected.

As the name implies, the Doro PhoneEasy 410gsm, available exclusively from Rogers, is an easy-to-use phone with large buttons and characters for uncomplicated dialing and messaging. It has a large keypad with separated keys, an easy-to-read colour display and extra-loud handset volume functionality which is hearing aid compatible. It also features a vibrating ringer, Bluetooth wireless technology and a programmable Emergency Alert button.

New plans to get connected
Our Essential Connect Package provides a series of voice-only plans ranging in price from $15 to $25 per month designed specifically for the Doro PhoneEasy, which include between 100 to 200 voice minutes. You can pick up the Doro PhoneEasy for $24.99 with a two year term.

Other voice and text plans also work on the device so if Grandma becomes an avid texter, she can easily upgrade her plan.

Do you know anyone who would like the Essential Connect Package? What do you think of this new device and plan package?

Miranda MacDonald is regular contributor to RedBoard

VN:F [1.9.22_1171]
Rating: 3.2/5 (124 votes cast)
category icon:

share this 44 Comments

Samsung Galaxy S Captivate update

After several manufacturer delays we’re pleased to report that Rogers has received our first shipment of the Samsung Galaxy S Captivate smartphone. This morning, we began shipping these units to retail locations and a limited supply of inventory will be in stores over the next few days.

Here’s a message from Paul Brannen, Samsung Electronics Canada Inc.’s Vice President, Mobile Communications, regarding the delay:

Due to a worldwide shortage in Super AMOLED technology screens, we regret that Samsung was unable to deliver the Galaxy S Captivate to Rogers in time for the scheduled launch. The continued shortage has resulted in repeated delays. We know this is a widely anticipated device and apologize to Rogers customers. We’re pleased to say that we have begun shipping the device to Rogers, though shipments will be limited over the next few weeks. Samsung is committed to supporting Rogers with further notices, on the Rogers blog RedBoard and via Samsung Mobile Facebook and Twitter pages.

Until Sunday, October 24, the Captivate can be pre-ordered exclusively at for the promotional price of $149.99 for new customers with select three-year term voice and data plans. Starting October 25th, the Captivate will be available for new customers at $179.99 with three-year term voice and data plan.

Existing Rogers customers who fulfill hardware upgrade eligibility requirements can purchase the Samsung Galaxy S Captivate for the promotional price of $149.99 with select three-year term voice and data plans until November 2, 2010. To upgrade to a Captivate, please visit an authorized Rogers retail location near you.

Meanwhile, as part of our RedBoard video series, my colleague Miranda MacDonald spoke with Rogers’ Michael Nguyen about the Captivate, the built-in Social Hub feature, memory size and the OS upgrade path. Check it out below. You can read a full transcript of the video here.

Rob Manne is a regular contributor to RedBoard.

VN:F [1.9.22_1171]
Rating: 2.0/5 (149 votes cast)
category icon:

share this 1,040 Comments

More Hannah, Mickey & Winnie, how and when you want it

Hannah MontanaWarning: unless you are a parent, please disregard this blog post. It contains Hannah Montana.

Though my three-year-old daughter loves her Treehouse, it’s only a matter of time before she grows into the kiddie TV big leagues. Yes, I’m talking Playhouse Disney and then Family Channel.

Parents with older kids and tweens know names like Mickey Mouse, Winnie the Pooh, Hannah Montana and Baxter well. And now, Rogers is bringing you this programming at your convenience and at no additional charge for Rogers Digital VIP customers.

Here’s how you can find it on Rogers:

On TV – Rogers Digital VIP subscribers can now find Playhouse Disney on channel 218, and Family Channel remains on channel 225.

On Demand – Go to the new Family OnDemand channel to get Playhouse Disney and Family Channel programming at your convenience. Find it at channel 212 or through the Quick Start menu.

Online – Parents, take back your TV with Rogers On Demand Online! In addition to the other great kids programming on the site like Teletoon and YTV, soon customers with Digital VIP subscriptions will be able to get Playhouse Disney and Family Channel shows on computers with Hi-speed Internet. Please check back over the next few weeks.

Not a Digital VIP subscriber? No problem – you can order through, by visiting a Rogers retailer or calling 1-888-Rogers1.

Rob Manne is a regular contributor to RedBoard.

VN:F [1.9.22_1171]
Rating: 2.5/5 (21 votes cast)
category icon:

share this 4 Comments

Rogers to bring Windows Phone 7 into Focus

Happy Thanksgiving! Not to tear you away from your turkey, but we’re excited to tell you Samsung has announced its much-anticipated Windows Phone 7 smartphone, the Samsung Focus, will come to the Rogers network.

Rogers was first to bring Canadians the BlackBerry, first to bring the iPhone, and the first to launch an Android smartphone. We know our customers want to experience video entertainment, information and communications on the latest devices. With Windows Phone 7, we continue to build on our smartphone leadership and provide unparalleled choice. Click here for more information on what Windows Phone 7 can do.

As for the Samsung Focus, it’s a beaut. The super lightweight smartphone comes equipped with Samsung’s 4-inch Super AMOLED display, which offers unparalleled picture quality (even in the harshest lighting conditions) and smudge and scratch resistant technology.  It is powered by a 1GHz processor, contains 8GB of internal memory, expandable by 32GB micro SD. It comes with a 5MP camera with flash, capable of capture high resolution video and images. The Focus also offers a completely re-designed user interface as well as applications such as Music Hub, People Hub, Office Hub and the ability to play games with Xbox LIVE.

Pricing and availability details aren’t available yet, but we’ll update you here when we have them.

UPDATE (October 13, 2010, 2:35 PM): now has a microsite with more information on Windows Phone 7. Find it at

UPDATE (November 8, 2010 9:53 AM): Rogers is excited to announce the exclusive online launch of the new Samsung Focus Windows Phone 7 smartphone. Starting today, the Focus is available in limited quantities exclusively on for $199.99 on three year voice and data plans, backed by Rogers Handset Protection Guarantee Program. Full in-store launch to follow later this month.

Rob Manne is a regular contributor to RedBoard.

VN:F [1.9.22_1171]
Rating: 3.3/5 (93 votes cast)
category icon:

share this 256 Comments

RedBoard Video: Introducing Rogers on Demand Online Rentals

Break out the microwavable popcorn…Rogers on Demand Online Rentals is here.

As mentioned last month, the recently-launched online movie rental service features the latest new-release movies from some of the biggest Hollywood studios, available to rent online the same day they are in store and on DVD. The new rentals service has hundreds of titles to choose from, including $4.99 new releases and $3.99 library and catalogue titles.

Once you purchase a movie, you’ll have access to your rental for 30 days from the purchase date, and if you fall asleep halfway through, you’ll still be able to pick up where you left off with a convenient 48-hour viewing window.

As part of our RedBoard video series, I spoke with Jeremy Butteriss, Rogers Senior Director of Broadband Entertainment. We talked about Rogers on Demand Online, he showed me how the new rentals service works and we talked about what’s next for Rogers on Demand Online.

For more information on Rogers on Demand Online Rentals, see last month’s post or check it out yourself here.

You can also visit the Rogers On Demand Online Facebook page or follow @RogersRODO on Twitter to get the latest updates or provide us with feedback on the service.

Have you tried Rogers on Demand Online Rentals yet?

Miranda MacDonald is a regular contributor to RedBoard.

VN:F [1.9.22_1171]
Rating: 2.0/5 (26 votes cast)
category icon:

share this 8 Comments

Rogers announces first LTE technical trial in Canada

We’re proud to share some exciting news today. Shortly we’ll begin a comprehensive technical trial of Long Term Evolution (LTE) on our wireless network. The technical trial will take place in the Ottawa area.

What is LTE?

LTE is a fourth generation (4G) wireless technology that will enable lightning-fast HD video streaming, gaming, communications, transactions and other connected experiences through mobile Internet. LTE allows significantly more data to pass through a network at higher speeds of up to 150 Mbps and it will become the foundation in a world defined by connected experiences.

What’s happening in Ottawa?

Ericsson, in co-operation with Rogers, has been conducting LTE lab testing comparing speeds and performance of LTE technology in multiple frequency bands. Rogers will expand on this testing and move to a comprehensive technical trial of LTE on both low and high band frequencies across the Ottawa area.

The technical trial will initially use recently auctioned AWS spectrum. Rogers is also working with Industry Canada to secure a development license to use 700 MHz spectrum for the trial.

What does this technical trial mean for Rogers customers?

Rogers was the first carrier to roll out HSPA+ in North America about a year ago, giving customers the ability to get speeds of up to 21 Mbps via a new Rocket Stick. We’re proud of our HSPA+ network, and when the market is ready for commercial deployment of LTE, we’ll be there.

When there are more details to share, we’ll update you here on RedBoard.

Rob Manne is a regular contributor to RedBoard.

VN:F [1.9.22_1171]
Rating: 3.1/5 (31 votes cast)
category icon:

share this 56 Comments

Citytv launches first-of-its-kind video iPad app

I don’t know about you, but I can’t always catch my favourite TV shows when they air. But now, I can watch them on-to-go with the recently launched Citytv iPad app – the number one application download on iTunes as of 12:40 pm today.

It’s Canada’s first primetime video iPad app featuring shows from Citytv’s primetime broadcast schedule like Modern Family, 30 Rock, and Cougar Town along with CityLine and Breakfast Television Toronto live between 6 a.m. and 9 a.m. Monday-Friday. The best part? It’s free!

What’s Does it Do?

The app gives Citytv fans the ability to catch up on full-length programs from Citytv’s lineup. It also includes a number of convenient features:

  • Notification Service – Never miss an episode again! Set this feature up to be reminded when your favourite shows are available on the app and when new shows are airing on TV
  • Viewing History – Can’t remember if you already watched last week’s episode of Fringe? This feature tracks your viewing history so you’ll never waste your time with repeats.
  • Sharing – Share video links on Facebook, Twitter and email

How do I get it?

On your iPad, search “Citytv” from the App Store ( Download the app and start watching.

To see the app in action, check out the following video from CityNews featuring Andrea Gagliardi, Citytv’s general manager, TV web.

For more information, you can check out the FAQs on Citytv’s website.

Miranda MacDonald is a regular contributor to RedBoard.

VN:F [1.9.22_1171]
Rating: 2.8/5 (20 votes cast)
category icon:

share this 12 Comments

Introducing RedBoard Biz

RedBoard BizOctober is small business month, and we’re excited to tell you we’ve launched a new blog for business: RedBoard Biz.

In the six months since RedBoard launched, we’ve covered a lot of topics. And you, our customers, have submitted thousands of comments. It’s clear that you’re using RedBoard to get news and provide your perspective – thank you for participating.

We can see you’re passionate about products, technology, entertainment and the services we provide you. Each week we try to choose our post topics based on what we think will be of interest to customers like you who read our blog.

There’s been one thing that didn’t make sense to talk about here: what Rogers is doing in the business space.

Whether it’s innovations like the Rocket Hub, business-class services like Live Agent or industry trends like mobile workforce productivity, there’s a lot to talk about on RedBoard Biz. It’s also a place where Canadian businesses can share how they are using technology to stay connected and be more productive.

RedBoard Biz can be found at

Rob Manne is a regular contributor to RedBoard.

VN:F [1.9.22_1171]
Rating: 1.9/5 (24 votes cast)
category icon:

share this Comments Off