"Hi Nancy, apologies for the issues you've been experiencing. Have you spoken with a manager, as per the steps listed above? If not, I would recommend that."
"Hi Steve, sorry to hear this. I've reached out to Natasha for you - hopefully you'll hear from her soon."
"About 6 weeks ago I made the choice to switch to Rogers, after being a Bell customer....in retrospect, I believe this was an error on my part. I have had nothing but grief since t"