True patriot love: Why you’ll see Canadian ads hawked during the Super Bowl

shutterstock_128803486We know many of you want to see the U.S. ads that run during the Super Bowl. Who doesn’t want to see Stephen Colbert and a Bald Eagle sell Pistachios?!?

But there’s a good reason behind the hassle of having to go online to check out those blockbuster U.S. ads. When a Canadian broadcaster purchases the exclusive rights to broadcast a program in Canada, it makes its money back by requesting that only its feed of the program be shown to viewers.  As a result, if a U.S. TV station is showing the same program at the same time, it will be the Canadian TV signal with Canadian ads that is seen by viewers.

This practice, known as simultaneous signal substitution, is fundamental to preserving the advertising revenues of local TV stations, which are used to support the production of local and other Canadian programming. Losing that revenue would put the viability of Canadian TV stations in jeopardy and reduce the amount of local and other Canadian programming.

Having Canadian ads shown with U.S. programs adds $400 million in Canadian advertising revenue to our economy, helps fund the Canadian programming you love, and supports Canadian jobs. That’s not chump change.

We know it’s not quite the same, but you can watch U.S. Super Bowl ads on YouTube and also check out a preview of the ads on tap here.

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Stay on Top of Awards Season with Rogers On Demand

shutterstock_134223257As a TV and movie junkie, I get major FOMO (fear of missing out) when I notice nominated films making waves during the awards season and I still haven’t had the chance to watch them yet. A couple weeks ago, the recent award show put critically acclaimed shows like The Affair and films like Pride and Boyhood in the spotlight

If you’re wondering how you can enjoy all the contenders, prior to the next awards show check out Rogers On Demand – Ch. 100. Can’t find the title you’re looking for? Press * on your remote to pull up the search function on your TV.

All the titles listed below are currently on Rogers On Demand – Ch. 100

  • The Affair: Won best TV series and best actress.
  • Game of Thrones and Good Wife: Nominated for best TV series drama.
  • Girls: Nominated for best TV series and best actress.
  • Stars like Claire Danes, Julia Louis-Dreyfus and William H. Macy were nominated in the best performance category for shows such as: Homeland, The Knick, Nurse Jackie, Veep, and Shameless.
  • Don’t forget about the nominated miniseries or motion picture made for TV films: True Detective and Olive Kitteridge.
  • Jessica Lange earned a nomination for American Horror Story: Freakshow and Maggie Gyllenhaal took home the tropy for her performance in The Honourable Woman.
  • Boyhood took home the award for best picture, supporting actress and director.
  • How to Train Your Dragon 2 won for Best Animated picture.
  • Grand Budapest Hotel won for best comedy / musical, beating Pride in the category.
  • Helen Mirren was nominated for her role in The Hundred-Foot Journey. Gone Girl’s David Fincher was nominated for best director and Rosamund Pike for actress.
  • Stay tuned for Book of Life, Whiplash, and Birdman coming to Ch. 100 by the end of January and February.

People are passionate about their favourite TV and movies, and awards season can bring out a lot of strong opinions. Who do you think have been snubbed thus far?

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Watch The Americans Season 1 and 2, now on shomi, leading up to the Season 3 premiere on FX

Capture2233eI am a self-proclaimed binge-watcher and as a result I can’t get enough of shomi. What I like about shomi is that it helps me stay up-to-date and current with my favourite series . For example, I can now catch up on the compelling Cold War series The Americans before its Season 3 premiere on FX on Wednesday Jan. 28 at 10 p.m. ET/PT. With Seasons 1 and 2 of the award-winning series available exclusively in Canada on shomi, I can re-watch my favourite scenes and be reminded of key character plots and twists.

The Americans is a potboiler and it’s easy to jump in. It’s a story, set in the 80’s, about the complex marriage of two KGB spies posing as Americans in Washington D.C. The marriage of Phillip and Elizabeth Jennings grows more passionate by the day but is constantly tested by the escalation of the Cold War.

shomi also streams other binge-worthy shows like Scandal, New Girl, Sons of Anarchy, Jane the Virgin and many more.

Here’s how new and existing Rogers customers can benefit from shomi:

• Watch exclusive binge-worthy TV series you can’t find on other streaming services, plus terrific Hollywood hits, family favourites and cult classics.
• Discover something new, find a hidden gem, or reconnect with an old favourite with collections curated by entertainment experts. Available on web, tablet (select iOSTM & AndroidTM), mobile, Nextbox™, and Xbox 360, with more coming soon
• Sign up to shomi and enjoy a 30-day free trial.2 Then just $8.99 a month.1 Cancel anytime
• Included for Rogers Hybrid Fibre 50 (Rogers Hybrid Fibre 60 in Ontario) internet customers and above until March 31, 2015.1 Sign-up today at

Sign up today and get the movies you want to watch and shows you need to binge. Don’t worry, no one is judging you. And don’t forget to catch up on The Americans on shomi before the Season 3 premiere next week!

1. Includes access to content only. Standard data overage/roaming charges apply. MyRogers account registration and compatible device required. Visit for full terms and conditions. Data consumption (at the default “Best” setting) is approx. 2GB/hr when streamed to a laptop, approx. 1.4GB/hr when streamed to a compatible smartphone or tablet (iOS 7+/Android 4.1+) and approx. 2.6GB/hr when streamed to an Xbox 360 (varies based on length of video content, stream quality, device and other factors). Data usage exceeding the amount included in your wireless or internet plan (as applicable) and wireless roaming usage will be charged in accordance with the rates applicable to your Rogers plan. Service only available within Canada.

2. Available for a limited time to customers who subscribe. Trial period starts upon account activation. Regular monthly subscription fee (plus taxes) applies after the trial unless cancelled earlier by calling 1-888-ROGERS1 or contacting Live Chat. Visit for full terms and conditions.

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You lost me at ‘notice of alleged copyright infringement’

You may have heard about new legislation that came into effect January 2, 2015 requiring internet providers like Rogers to forward “notices of alleged copyright infringement” from copyright holders when they believe one of that provider’s subscribers has “infringed their copyright”. Confused? You’re not alone!

We’ve landed an exclusive* interview with Pam Dinsmore, a Vice President here at Rogers responsible for copyright policy, to tell you what this so-called “Notice and Notice” system is all about. (*exclusive in the sense that she works for Rogers and we wouldn’t let her say no.)

Pam, what’s this all about? Is it a new thing?

The legislation just formalizes a voluntary system, called Notice and Notice, which we’ve participated in for years. Basically a copyright holder (like a movie studio or record label) writes a notice and sends it to us if they believe one of our customers has infringed their copyright (like by illegally downloading a movie). We then forward the notice (which we can’t verify or alter) by email along to the customer, to discourage the customer from doing that activity anymore. It’s not a new practice, but we’re now legally required to pass along the notices. For our customers, there really isn’t any change.

Does the copyright holder know who the customer is?

This is important – no, they don’t. All they have is an IP address. Your privacy is important to us – we don’t tell the sender who you are, and wouldn’t do that without being compelled by law, like a warrant or court order. We don’t track or keep records about what you do online, just what IP address we assigned to you.

So what do these notices mean?

The notices are to discourage illegal activities like downloading or sharing a song or movie you haven’t purchased. A notice of alleged infringement is separate from any lawsuit for copyright infringement, but that doesn’t mean the copyright holder won’t also take legal action.

Is there anywhere customers can go to get more information?

You can check out Industry Canada’s Frequently Asked Questions on the Notice and Notice Regime here:

Also, we’re posting a sample of what a notice looks like below (well, the introductory part from us, anyway).


To:                          Your email

Subject:                Allegations of Copyright Infringement  


Dear Rogers subscriber,

Rogers has received a notice alleging that activities associated with your IP address are infringing copyright in material(s) owned or exclusively licensed by others, such as downloading a movie, music, or games. 

Your privacy is important to us – we haven’t told the sender who you are, and wouldn’t do that without being compelled by law, like a warrant or court order. We don’t track or keep records about what you do online, just what IP address we assigned to you.

We’re required by new Canadian copyright law to send along this notice.  However, we can’t verify its contents nor its sender and we can’t alter its contents in any way. As a result, we are passing along to you the full, unaltered, notice from the sender as we are required to do.

If you have any questions about the attached copyright notice, please contact its sender using the contact information provided in the notice.  Please do not reply to this e-mail.

For more info on the rules requiring us to forward this notice to you, please check out this information page prepared by the Government of Canada:

You can also get some more info on Rogers RedBoard:

We trust you will comply with all applicable laws in using Rogers’ services.


Rogers Communications Partnership

–Begin message from copyright holder–

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Wearables for the fitness folks

Fitbit flex2015 is now in full swing. We’ve traded the egg nog for kale smoothies and swapped big turkey dinners for salads, soups, or really anything that makes us feel like we’ve left our gluttonous past behind us.

There are many great wearables that can help you track everything from your steps and caloric intake to your sleep habits and more – the perfect partner to keep you honest and on track for a successful and healthy New Year!

Here are a few of my favorites:

Fitbit Flex: It’s simple and stylish, which as far as wearables go isn’t the norm. You can set your daily goals and the LED lights on the band that will keep you updated on your progress. Steps taken, calories burned, distance traveled, active minutes, hours slept and quality of sleep are monitored and your data is automatically synced to your mobile device or computer all without pushing a single button or plugging anything in. Did I mention it only sells for about $100?

Samsung Gear Fit:  It’s light weight, dustproof and water-resistant – you’ll hardly notice it’s even there. It was also designed to run up to three full days on a single charge. More than just your average fitness band, you can view emails, texts and alerts on the display, so you can stay connected while you’re working out. Not to mention, you can track your daily exercise with a personalized fitness motivator, letting you access a Heart Rate Sensor, personal fitness coach, pedometer, and info on your progress.

Garmin Vívosmart: Similar to the Fitbit, this design is simple and slick. When you download the Garmin Connect app  you’re delivered data that tracks your: Steps, Calories, Sleep, Weight, Badges, Activities, Segments, Personal Records, Courses and Workouts. It also connects through Bluetooth to your smartphone, so can get all your notifications, from texts and email to Twitter, Facebook and Instagram directly to your wrist. Even better, it’s water-resistant so you can wear it while you sweat, shower, or even swim.

What’s your favourite fitness wearable and why?

Happy exercising!

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How to keep your smartphone current

If you’re like me, you want to have the latest update ASAP for each of your devices; I always try to keep track of upcoming OS updates for my family’s tablets and various smartphones.  With over 80 per cent of Canadian households having one or more cellphones, and roughly half owning a tablet, it can be hard to remember when your device is expecting an update. To be sure you’re updating to maximize your smartphone’s capabilities and features check out Rogers Community Forums.

We’ve taken the Rogers collection of devices and put together an easy to follow chart both in English and French, including your type of smartphone, the software version and the expected release date of each new update. Even if your device’s update is not ready yet, we’ll list it as ‘Coming Soon’ until we can confirm a release date. Check out the OS Upgrade Schedule here.

Once an update is listed on our chart as ‘Now Available’, remember is that ‘OTA: Over the Air’ updates may not show up on your device right away. Updates are generally staggered out to minimize server issues and to easily identify any bugs where the update may need to be rolled back. For those who don’t wish to wait, you can always connect your device to your computer and evoke the update via the device’s proprietary software (iTunes, Kies, BB Link etc.) Remember, always complete a backup first before beginning any OS update or reinstall.

Tell us, how do you remember to update your device?

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Lost, Stolen, Damaged – a refresher on tips to keep your phone safe

Have you lost your device before? Or perhaps it’s been stolen? Or (oops!) you damaged it? Believe me, you aren’t the only one – more than 17,000 devices are stolen, lost or damaged in Canada every day.  Whether it’s your iPhone, Android or Blackberry®, it’s important to take any steps you can to make sure it’s well protected:

Report it Missing!

You can report your phone as lost or stolen online through your MyRogers™ account at Once you’ve logged in, at the top of the screen click on MyRogers then Products & Services.



Then, click on the “Suspend Your Usage” link and follow the prompts to halt usage of the phone.


What happens next? Rogers will temporarily suspend the phone and block it from any further use. This will prevent you from being liable for any minutes or data used while the phone is missing.

You can also deactivate your phone by calling Rogers at 1-888-ROGERS1 (764-3771) and speaking directly with a representative.

Rogers Device Protection – New & Improved!

Now, let’s say your phone is accidentally damaged. Or it’s out of warranty, meaning it’s no longer covered by the device manufacturer. If you have Rogers Device Protection, you can file a service request, pay a replacement fee (varies depending on what device you have), and get a replacement delivered – in most cases, the next day. The same is true if you lose your phone or it’s stolen (not available to customers in Saskatchewan, Quebec and Newfoundland).

There are few feelings worse than losing or having your device stolen –it’s often our lifeline. Rogers Device Protection comes with something new, the Soluto™ digital app that helps find and secure your lost phone, and lock it remotely (available on iPhone and Android devices) so any personal information isn’t compromised or accessible.

Here are just a few of the great features that can help you when you’re device falls into the wrong hands:

  • Locate: Easily locate your lost device on a map
  • Alarm: Make your device ring loudly, even if set to silent or vibrate
  • Lock: Lock a missing phone to keep your important info safe
  • Erase: Remotely erase the content from your device to keep it away from wandering eyes
  • Backup: Automatically backup your contacts, photos and videos so they’ll be available if something happens to your device

Visit Rogers Device Protection to learn more!

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Near or far: Keeping in touch with family and friends

mags_postWe’re all busy with things to do and places to go but the holidays always remind me to slow down and get in touch with family and friends to let them know I’m thinking about them. One of my goals for 2015 is to do this more consistently so I got to thinking about unique ways to stay connected with those who matter. Facebook is great but I wanted more meaningful connections. Here are a few ideas I came up with that may work for you too.

  • Have fun with it! My dad was an entrepreneur so he travelled a lot while we were growing up. On each trip, he would bring a cut-out of Flat Stanley, a character from one of my favorite books.  He’d take photos of himself and Flat Stanley at meetings, outside his hotel and on the plane. Later, we’d print the photos and write stories about all of the places Flat Stanley and my dad had been. It’s a tradition I’d love to continue with my own family someday. This time, of course, the pictures could be shared in real-time via text or email.
  • Voicemail – it’s not dead after all! My sister often travels to Europe and the time difference makes it hard to stay in touch with her little ones. When she goes to bed, she sets her phone to silent. Her kids call after dinner and leave her voicemails while she is sleeping. She loves waking up to them and saves them in a separate folder for safekeeping.
  • Skype, FaceTime, you name it! Video chat apps are a no-brainer so we couldn’t make this list without including them. What about taking them to the next level? My best friend is in a long distance relationship. Since her and her boyfriend both love to cook, they find a recipe and make it all while chatting on FaceTime. They chop, dice, boil and fry and then enjoy a meal together even though they’re miles apart. It’s almost too cute/cheesy and she might be upset that I shared this story with all of you but consider it an idea starter.
  • Create a digital trip journal: If my mom had her way, she would have implanted a GPS in my arm when I was travelling across the southern U.S. My Trip Journal app (available for iOS and Android) was the next best thing. It allowed me to share my location, pictures and updates with friends and family. And it gave my mom peace of mind that I was okay. When I start to miss my nomad days, I can see my past trips on Trip Journal so the memories are always stored for safekeeping.

If your adventure is taking you to the U.S. ROAM LIKE HOME from Rogers can help you stay connected. For just $5 per day while roaming you get access to the data, and unlimited minutes and text included in your Share Everything plan. There’s no catch. Just text ‘travel’ to 222 to enrol or ensure you have the right plan.  You will only be charged a maximum of $50 for roaming on any given monthly bill. You only need to enrol once and then you’re all set for future trips to the U.S.

These are just a few of the unique ways you can stay in touch, over the holidays and beyond. Do you have any to add to the list?

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Old School is New Again – The BlackBerry® Classic

It’s a nostalgic time for BlackBerry® loyalists.  A blast from the past, a throwback, and just in time for that last minute holiday gift idea, the BlackBerry® Classic launched today at Rogers (quantity is limited so reserve online – or call ahead to avoid disappointment).

The BlackBerry® Classic is a mixture of all the good things we remember about our older BlackBerry® smartphones, like the look of the BlackBerry® Bold™ and BlackBerry® Curve™ combined with the new speed and performance of the BlackBerry® 10 operating system. Like the recently released BlackBerry® Passport, the Classic also comes loaded with Blackberry® 10.3 software including Blackberry® Blend Technology (brings documents, emails etc. from your device to your laptop or tablet) & BlackBerry® Assistant (lets you do a whole bunch of great stuff using voice and text commands).

In addition, the device comes ready for both work and play:

  • The track pad, classic QWERTY keyboard, menu and back buttons let you be a smooth navigator as you move between documents, emails, call, etc. Not to be forgotten, you can also rely on the touch screen to get you around!
  • The BlackBerry® Classic packs some serious punch, with a 3.5-inch screen, a fast processor with 2GB of RAM making multitasking even easier. It also has a 2,515-mAh battery for all-day battery life and a microSD card slot to expand your storage if need be.
  • There’s no shortage of apps at your fingertips for work or play with access to BlackBerry® apps on BlackBerry® World™ and Android apps through the Amazon Appstore.

And my personal favourite – the BlackBerry® Classic is bringing back the Brick Breaker, a game that so many of us have spent countless hours playing – cancel your plans, a new high score awaits!

Is this device on your holiday wish list?

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